Warehouse supervisor
Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company.
That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life.
Let us be the best place you'll ever work.
Warehouse Supervisors oversee a group of assigned associates to ensure the completion of daily responsibilities, resolve issues and manage purchase orders and vendor deliveries.
This leader partners directly with Leads and Managers to ensure an efficient operation that keeps Safelite on the move.
What You’ll Get
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
What You’ll Do
Ensure that inventory is accurate and maintained at appropriate levels and that policies and procedures are enforced to ensure efficient, effective and safe warehouse operations.
Prepare and distribute work schedules in accordance with business needs and customer requirements.
Assist with interviewing, hiring and establishing performance expectations; assist with associate relations matters as needed.
Provide training for all associates on a variety of processes, procedures and tasks related to their position and equipment / facility.
Oversee the facility’s fleet, inventory, quality and material handling.
All other duties as assigned.
What You’ll Need
High School Diploma / GED / Equivalent preferred.
Certification / Licensure : Valid state-issued driver’s license required.
1-3 years of supervisory / leadership experience required.
Strong verbal and written communication skills.
Strong knowledge of Microsoft Office Suite, web applications, and general office equipment required; CCC estimating software knowledge preferred.
Present a professional appearance and wear personal protective equipment.
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Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.
Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.
policies and practices.
Warehouse Delivery Driver - DOT
The Department of Transportation (DOT) Certified Warehouse Delivery Driver keeps Safelite on the move by delivering glass from our warehouses to retail locations, mobile glass shops, and other stores.
Our teams rely on these dedicated professionals to ensure glass, accessories, and supplies are delivered across the nation to best serve our customers.
What You’ll Get
Competitive weekly base pay starting at $21 / hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com .
What You’ll Do
Safely and securely operate company vehicle and load and label inventory with care for distribution.
Transport and unload inventory from the warehouse to retail locations and return inventory from stores to the warehouse.
Ensure inventory accuracy for all deliveries and returns.
Identify, document and report any missing, lost or damaged materials.
Perform routine pre-trip vehicle safety inspection in accordance with company policy and notify manager of any necessary vehicle maintenance needs.
Perform inbound (receiving parts and stocking parts) and outbound duties (inventory picking, packing of inventory to be shipped) as needed.
All other duties as assigned.
What You’ll Need
Age : Must be 18 years of age or older; Must be 21 years of age for interstate driving.
Previous delivery driving experience preferred.
Must successfully pass a DOT physical with a medical examiners certificate of no less than 1 year.
Must have a valid state issued driver’s license and maintain a driving record within company standards, adhering to policies, procedures and all traffic laws and regulations.
Ability to operate (or learn to operate) Material Handling Equipment (MHE). Eventual completion of MHE certification (Order Picker, Reach Truck and Forklift) required.
Ability to meet all physical requirements of the role, including lifting up to 35lbs repeatedly and 50lbs occasionally, wearing Personal Protective Equipment (PPE) and meet weight safety standards to operate MHE.
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Seasonal Auto Glass Repair Service Specialist
Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company.
That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life.
Let us be the best place you'll ever work.
The Repair Specialist , which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required.
Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.
What You’ll Get
Competitive weekly base pay starting at $16 / hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
What You’ll Do
Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
Repair chips, cracks and other auto glass related issues on customer vehicles.
Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Clean customer vehicle during wait / idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
Safely and professionally operate a company fleet vehicle to and from customer locations.
All other duties as assigned.
What You’ll Need
Education : High School Diploma / GED / Equivalent required.
Valid state-issued driver’s license required.
On-the-job training / completion of Safelite SafeTech certification.
The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
Flexibility with hours and days trained / worked, as workloads fluctuate.
Comfort working outside in a variety of weather conditions.
Present a professional appearance and wear personal protective equipment.
Physical requirements : lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs.
to 75 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.
Base Pay Range Min - Max ( in $USD) :
$ - $
Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.
Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.
policies and practices.
Seasonal Auto Glass Repair Specialist
Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company.
That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life.
Let us be the best place you'll ever work.
The Repair Specialist , which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required.
Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.
What You’ll Get
Competitive weekly base pay starting at $16 / hour.
What You’ll Do
Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
Repair chips, cracks and other auto glass related issues on customer vehicles.
Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Clean customer vehicle during wait / idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
Safely and professionally operate a company fleet vehicle to and from customer locations.
All other duties as assigned.
What You’ll Need
Education : High School Diploma / GED / Equivalent required.
Valid state-issued driver’s license required.
On-the-job training / completion of Safelite SafeTech certification.
The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
Flexibility with hours and days trained / worked, as workloads fluctuate.
Comfort working outside in a variety of weather conditions.
Present a professional appearance and wear personal protective equipment.
Physical requirements : lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs.
to 75 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.
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Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.
Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.
policies and practices.
Customer Service Representative
Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company.
That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life.
Let us be the best place you'll ever work.
Are you looking for a fully remote role where you can assist customers and help turn their days around? If so, this may be the role for you! We are seeking remote Customer Service Representatives and currently have full-time and part-time schedule options available.
We also have opportunities available for representatives that are bilingual in English and Spanish.
Safelite will be unlike any place you've ever worked. You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results, and bring unexpected happiness every day.
Your effort, authenticity, and creative ideas will be valued and rewarded. Here at Safelite, we always put our customers first.
We train our associates the importance of delivering a critical first impression that sets the stage for an all-around extraordinary experience.
We invite you to come find a career and gain a family!
Applicants must reside in the state of Arizona and be able to provide their own equipment to start. Required equipment includes a personal computer or laptop (please note that Macs and Chromebooks are not compatible in our current environment) and high speed internet.
Applicants must also have a distraction free workspace that is free from background noise and interruptions.
ESSENTIAL ACTIVITIES
Professionally answers a variety of inbound calls from customers, policyholders, insurance agents, or autoglass shops using scripted prompts.
Accurately enters claim data into our production systems while on a live phone call.
Effectively and compassionately guides customers through the process of filing a glass claim by engaging in an authentic conversation that builds rapport and focuses on each customer's specific needs.
Verifies customer insurance coverage and deductible amounts and communicates the information to the customer.
Assists customers with scheduling repair, replacement, and / or recalibration services at a Safelite location or at a non-Safelite shop while honoring the customers preference.
Utilizes systems and resources provided to enhance the overall customer experience.
Provides solutions to resolve customer complaints and concerns over the course of the call while presenting the most accurate product and service information.
Other duties assigned by leadership.
PROFESSIONAL REQUIREMENTS
Must be comfortable working in a highly structured performance-based environment while demonstrating high ethical and confidentiality standards
Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment
The ability to establish rapport and credibility with customers, stores and peers with a caring heart and service mindset
The ability to read and utilize provided scripting in a conversational and timely manner
Demonstrates a high level of empathy and integrity by always doing the right thing
Has an upbeat personality and can show an authentic willingness to assist our customers
Previous experience working in a contact center or other customer service role
16+ years of age
High School Diploma or equivalent, or actively enrolled
WORK FROM HOME REQUIREMENTS
Personal computer or laptop with Windows 10 or 11. Please note that Macs and Chromebooks are not compatible with our current systems.
High Speed Internet that meets the below requirements High Speed Internet
- Download Speed 25 Mbps or higher
- Upload Speed 10 Mbps or higher
- Ping 50 ms or lower
- Jitter 20 ms or lower
Ethernet cable and the ability to connect directly to your modem (cannot use wi-fi)
USB wired headset
Dedicated workspace free from background noise and interruptions
Having a camera is a plus!
WHAT YOU’LL GET
Competitive weekly pay and bonus opportunities.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
The auto glass industry leader in the United States. Founded in 1947, we were proud to be celebrate our 75th Anniversary in 2022! Auto glass is our foundation and certainly our passion, but we are so much more! Over the years we have uncovered what does and does not work.
What we have learned through these years, to have continued growth and evolution it all comes back to our people. At our core, we’re a People Powered organization - our people come first and our culture matters.
We’ll help you find a fulfilling career path and encourage you to have a life both here and outside of work. Let us be a part of your journey and be the best place you’ll ever work!
Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at
Warehouse associate
Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company.
That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life.
Let us be the best place you'll ever work.
The Warehouse Associate II keeps Safelite on the move by loading glass shipments and restocking pallets in our warehouses.
What You’ll Get
Weekly base pay starting at $
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
What You’ll Do
Safely operate the Forklift and Reach Truck.
Safely operate the Picker to stock and pick glass inventory in the warehouse.
Manage, log, and stock incoming automotive glass, accessories, and supply items.
May drive and deliver automotive glass, accessories, and other items from the warehouse to store locations using a DOT / Non-DOT vehicle.
Provide inventory maintenance / bin maintenance and cycle counting.
Receive store returns or Distribution Center replenishment shipments.
Outbound shipping functions for order fulfillment.
Collaborate to maintain and evolve internal shipping and receiving processes.
All other duties as assigned.
What You’ll Need
Age : Must be 18 years of age or older.
1-3 years’ experience warehouse or manufacturing, including experience operating Forklifts required.
Valid driver’s license required.
Ability to successfully pass a driving assessment and regularly follow safe driving practices when operating the vehicle.
Ability to operate (or learn to operate) Material Handling Equipment (MHE). Eventual completion of MHE certification (Order Picker, Reach Truck and Forklift) required.
Ability to meet all physical requirements of the role, including lifting up to 35lbs repeatedly and 50lbs occasionally, wearing Personal Protective Equipment (PPE) and meet weight safety standards to operate MHE.
LI-SP2
Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.
Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.
policies and practices.