Sacramento County, CA Jobs (4)

The Position This is a continuous filing exam. Next filing cut-offs are at 5 : 00 pm on :

05 / 26 / 23, 06 / 09 / 23, 06 / 23 / 23 and 07 / 07 / 23 (final)

• Under direction, supervises, assigns, reviews, and participates in the work of staff responsible for the use and operation of communication and dispatching equipment consisting of radio, telephone, and data terminals;
• receives, evaluates and responds to requests for emergency and non-emergency services by contacting or dispatching necessary medical, fire, law enforcement or other County personnel and equipment;

ensures work quality and adherence to established policies and procedures; and performs the more technical and complex tasks relative to the assigned area of responsibility.

Examples of Knowledge and Abilities

Knowledge of

• Principles and practices of supervision, discipline, leadership, mentoring, and training
• Team dynamics and team building
• Applicable federal, state, and local laws, codes, and regulations
• Operational characteristics, services, and activities of dispatching emergency and non-emergency calls
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
• English usage, spelling, grammar, and punctuation
• Communications center procedures and protocol
• Budgetary principles and / or concepts
• Operations and capabilities of communications center equipment such as multiple channel radio receivers and transmitters, computer based phone systems, and alarm signaling devices
• Current principles, practices and procedures of public safety dispatching
• Effective report writing techniques

Ability to

• Select, supervise, train, and evaluate staff
• Plan, coordinate, assign, and review the work of subordinate staff
• Investigate and resolve disciplinary issues
• Work independently, prioritize work, coordinate activities and meet critical deadlines
• Monitor and interpret budgets and other financial documents
• Develop and maintain cooperative, effective working relationships with others
• Communicate clearly and concisely, both verbally and in writing
• Interpret and apply applicable federal, state, and local laws, codes, and regulations
• Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met
• Collect and compile a variety of data and information
• Prepare records and reports
• Exercise judgment, tact, and common sense in resolving difficulties and problems in the communications center
• Operate a variety of computer, telecommunications, video and other equipment, including keyboarding rapidly and accurately
• Remain sufficiently calm, analyze information, and make effective decisions under emergency conditions
• Read, understand and apply a variety of data, visual information, maps and computer screens
• Receive and transmit information accurately

Employment Qualifications

Minimum Qualifications

Three years of full time, paid experience as a fire, radio or communications dispatcher in a call center environment. Experience must include operating a variety of communication equipment including multiple channel radio receivers and transmitters, computer based phone systems, and alarm signaling devices.

Note : If the word experience is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable.

Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

General Qualifications

Criminal History and Background Checks :

The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No.

82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist.

For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.

5, Social Security Number verification, professional license / registration verification, military service information and driving history.

Information obtained in the course of this background check will be considered by the appointing authority in the selection process.

In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

License Requirement : A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License, or comply with state and federal requirements for utilization, may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Certification Requirement : Incumbents in this class must obtain and maintain an Emergency Medical Dispatcher Certification issued by a contracted vendor chosen by the Sacramento County Department of Airports within one year of appointment and recertify every two years.

Failure to obtain or maintain the appropriate certification may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Age Requirement : Positions assigned to Department of Airport have a minimum age requirement of 18 years.

Special Access : Incumbents in this class assigned to the Department of Airport must acquire and maintain an airport security badge upon appointment to the airport facility in order to access secure County airport locations.

Failure to obtain or maintain the appropriate special access may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Physical Requirements :

Positions in this class require the incumbents to be able to :

• Have sufficient hearing to understand audio communication over a telephone or two-way radio.
• Have sufficient color vision to perform all the required duties.
• Good hand / eye coordination and finger dexterity.
• Wear head-sets that restrict physical movement in the work area.
• Sit and view video displays for extended periods of time.

Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.

Working Conditions : Positions in this class require the incumbents to work weekends, holidays, and shift assignments.

Probationary Period

The probationary period for this classification is six (6) months.

The Position

This is a limited continuous filing exam. Next filing cut-offs are at 5 : 00 pm on :

6 / 23 / 23, 7 / 21 / 23 (final)

Associate Mechanical Engineers perform a variety of professional mechanical engineering work in connection with the design, construction and inspection of mechanical facilities and installations.

Examples of Knowledge and Abilities

Knowledge of

• Principles and practices of mechanical engineering as applied to design, construction, operation, maintenance, repair and improvement of public works type facilities, including water supply systems, wastewater treatment plants, pumping stations, highways and public buildings
• Computerized control systems and instrumentation
• Applicable building codes and safety regulations
• Principles of supervision

Ability to

• Design complex mechanical facilities and installations
• Review designs of others
• Estimate costs and perform cost analyses
• Assign and direct work of others
• Provide technical supervision or advice to engineering staff, consultants and inspectors
• Write technical reports and correspondence

Employment Qualifications

Minimum Qualifications

Possession of a valid certificate of registration as a Mechanical Engineer issued by the California State Board of Registration for Professional Engineers.

Note : If the minimum qualifications include an educational or certificate / license requirement, applicants must submit proof of requirements with the application.

Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable.

For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice.

Special Requirements

License Requirement :

A valid California Driver's License, Class C or higher, is required prior to appointment to all positions in this class series.

Certification Requirements :

Some positions in this class series require incumbents to complete one year of verifiable experience in the appropriate field, and one year thereafter, to obtain certification from a recognized state, national, or international association, as determined by the County.

Any person currently and continuously employed by the County as an inspector, plans examiner or building official, for not less than two years prior to January 1, 1996, is exempt from the certification requirements as outlined above.

In addition, persons appointed to this class might be required to complete a minimum of 45 hours of continuing education every three years.

The County may determine appropriate providers of continuing education such as community colleges or organizations affiliated with code enforcement.

Note : Failure to maintain a valid California Driver's License, Class C or higher and failure to meet the required certification requirements may constitute cause for termination from this class in accordance with Civil Service Rule 11.4.

Probationary Period

The probationary period for this classification is twelve (12) months.

Salary : $,.68 - $,.28 Annually USD

Job Description

The Position

This is a limited continuous filing exam. Next filing cut-offs are at 5 : 00 pm on :

6 / 23 / 23, 7 / 21 / 23 (final)

Effective June 18, , a 4% COLA (Cost of Living Adjustment)

will be added to the salary for this class.

Associate Mechanical Engineers perform a variety of professional mechanical engineering work in connection with the design, construction and inspection of mechanical facilities and installations.

Examples of Knowledge and Abilities

Knowledge of

• Principles and practices of mechanical engineering as applied to design, construction, operation, maintenance, repair and improvement of public works type facilities, including water supply systems, wastewater treatment plants, pumping stations, highways and public buildings
• Computerized control systems and instrumentation
• Applicable building codes and safety regulations
• Principles of supervision

Ability to

• Design complex mechanical facilities and installations
• Review designs of others
• Estimate costs and perform cost analyses
• Assign and direct work of others
• Provide technical supervision or advice to engineering staff, consultants and inspectors
• Write technical reports and correspondence

Employment Qualifications

Minimum Qualifications

Possession of a valid certificate of registration as a Mechanical Engineer issued by the California State Board of Registration for Professional Engineers.

Note : If the minimum qualifications include an educational or certificate / license requirement, applicants must submit proof of requirements with the application.

Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable.

For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice.

Special Requirements

License Requirement :

A valid California Driver's License, Class C or higher, is required prior to appointment to all positions in this class series.

Certification Requirements :

Some positions in this class series require incumbents to complete one year of verifiable experience in the appropriate field, and one year thereafter, to obtain certification from a recognized state, national, or international association, as determined by the County.

Any person currently and continuously employed by the County as an inspector, plans examiner or building official, for not less than two years prior to January 1, , is exempt from the certification requirements as outlined above.

In addition, persons appointed to this class might be required to complete a minimum of 45 hours of continuing education every three years.

The County may determine appropriate providers of continuing education such as community colleges or organizations affiliated with code enforcement.

Note : Failure to maintain a valid California Driver's License, Class C or higher and failure to meet the required certification requirements may constitute cause for termination from this class in accordance with Civil Service Rule 11.4.

Probationary Period

The probationary period for this classification is twelve months.

Application and Testing Information

APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5 : 00 PM on the posted cut-off date. Click here to apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

H Street, Room

Sacramento, CA

Phone -; 7-1-1 California Relay Service

Email

Inter-Office Mail Code : 09-

applications and all documentation requested in this announcement must be submitted by 5 : 00 p.m. on the cut-off date.

Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5 : 00 p.

m. on the cut-off date.

• Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
• Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once.

Duplicate and incomplete applications will be disqualified.

A resume may be included with your application, however it will not substitute for the information requested on the application.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions".

Please be descriptive in your response.

Note : Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

Supplemental Questionnaires must be submitted by 5 : 00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser.

Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5 : 00 p.

m. on the cut-off date.

The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training.

Responses should be consistent with the information on your application and are subject to verification.

• Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
• Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
• If you have no experience, write "no experience" for the appropriate question.
• For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted.

Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.

If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score.

While scoring the Supplemental Questionnaire, the candidate's application and / or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.

FORMULA RATE EXAMINATION (Weighted %)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience.

The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete.

The score from the Formula Rate Examination will determine the ranking on the eligible / employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.

com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

FREQUENTLY ASKED QUESTIONS

Click here for Frequently Asked Questions (FAQ's)

For information regarding County jobs :

EMPLOYEE BENEFITS

As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include : health, dental and life insurance;

flexible spending account options for dependent care and unreimbursed dental and / or medical cost; and an employee assistance program (EAP).

GENERAL BENEFITS :

Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned.

Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting POSITIONS :

Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions.

SALARY STEP INCREASES :

The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained.

PAY :

All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen calendar days, starting on a Sunday and ending on the second Saturday thereafter.

Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty.

VACATION :

Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days.

HOLIDAYS :

14.5 holidays per year as recognized.

SICK LEAVE :

Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit.

PARENTAL LEAVE :

Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to hours upon the birth or during the process of an adoption of a minor child.

Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations.

TUITION REIMBURSEMENT :

Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition / registration fees and required books / supplies are eligible for reimbursement.

Tuition reimbursement amounts may vary depending upon union agreement.

RETIREMENT :

Social Security and Sacramento County Employees' Retirement System coverage.

HEALTH INSURANCE :

The County offers a variety of health plan design options to fit individual needs.

DENTAL INSURANCE :

The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents.

This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility.

The yearly maximum is $2, per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1, per person.

LIFE INSURANCE :

The County of Sacramento provides a basic life insurance benefit of $15, to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction.

DEFERRED COMPENSATION :

The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal.

EMPLOYEE ASSISTANCE PROGRAM :

The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as :

• Legal Advice / Difficult Decisions
• Marriage or Family Relationships
• Financial or Credit Worries / Elder Care
• Alcohol and Drug Abuse

WELLNESS INCENTIVE PROGRAM :

The County will recognize and award time off to eligible employees who maintain an excellent attendance record.

FLEXIBLE SPENDING ACCOUNT :

The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses.

DEPENDENT CARE REIMBURSEMENT ACCOUNT :

Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and / or spouse to continue working.

MEDICAL REIMBURSEMENT ACCOUNT :

The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan.

WORKERS' COMPENSATION :

In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California.

SACRAMENTO CREDIT UNION :

The credit union offers loan facilities and systematic saving plans through payroll deduction.

SELECTION AND PLACEMENT

Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age.

Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations.

FOR APPLICANTS WITH DISABILITIES ONLY : Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process.

Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor.

This form must be submitted to the Disability Compliance Office, H Street, Room , Sacramento, CA , by the cut-off date or final filing date as listed in this job announcement.

Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office.

MINIMUM QUALIFICATIONS :

Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified.

Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted.

All statements are subject to verification.

Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

PROMOTIONAL EXAMINATIONS :

If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications.

OPEN EXAMINATIONS :

Any person who meets the minimum qualifications may apply.

CONTINUOUS FILING EXAMINATIONS :

Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received.

ELIGIBLE LISTS :

Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list.

To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists.

EXAMINATION RATINGS :

Unless otherwise stated on the announcement : To be successful, candidates must obtain a rating of at least 70% on each part of the examination.

This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director.

APPEAL PROCESS :

Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application.

If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two calendar days prior to the scheduled date for the examination.

Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, H Street, Room , Sacramento, CA , telephone : - .

Such appeals must be filed within thirty calendar days after notice of the adverse action was mailed to the candidate.

FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs) :

OTHER INFORMATION

VETERAN'S PREFERENCE :

Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination.

The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified.

No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes.

Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his / her military service.

Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his / her military service.

Persons claiming eligibility for veterans preference must submit a copy of Form DD or other acceptable proof of veteran's status on or before the final filing date for the examination.

For purpose of this rule "reserve" status does not constitute active duty.

CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT :

As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States.

Proof of citizenship or authorized status will be required prior to appointment.

CONFLICT OF INTEREST CODE :

Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest.

CONCURRENT EMPLOYMENT :

No employee may concurrently occupy more than one County position.

SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION) :

Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that :

Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and

The certification of eligibles who possess special skills have been approved by the Civil Service Commission.

PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING :

The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant.

DRIVER LICENSE :

Possession of a valid California Driver License may be required for some positions.

PROBATIONARY PERIOD :

Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six months.

AGENCY SHOP / FAIR SHARE FEE :

Some positions require, as a condition of continued employment, that the person either :

1. Become a union member;

2. Pay a fair share fee to the union; or,

3. Meet specific requirements under which an equivalent amount must be paid to a charity.

FINGERPRINTING AND CRIMINAL RECORD CHECKS :

Fingerprinting and criminal record checks are required for some positions.

Closing Date / Time : 7 / 21 / 5 : 00 PM Pacific

Job Address

Sacramento, California United States

Salary : $44,.72 - $66,.56 Annually USD

Job Description

The Position

This is a continuous filing exam. Next filing cut-offs are at 5 : 00 pm on :

7 / 5 / , *10 / 3 / , *1 / 9 / , *4 / 3 / , *7 / 3 / , *10 / 2 /

Level 1 : $3,.06 - $4,.25 / month

Level 2 - Range A : $4,.42 - $5,.75 / month

Level 2 - Range B : $4,.75 - $5,.88 / month

Under supervision, Communications / Operations Dispatchers perform a variety of communications dispatch functions; receive, evaluate and respond to requests for emergency and non-emergency services by contacting or dispatching medical, fire, law enforcement, county, or other appropriate personnel and equipment in accordance with established regulations and procedures;

and receive routine calls and transmit information to field units and / or route calls to proper bureau or detail for action.

The Communications / Operations Dispatcher is a single class with two salary levels. Positions in this class are flexibly staffed, and the level at which appointments are made is at the discretion of the appointing authority.

The Communications / Operations Dispatcher (Level I) is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine communication dispatch functions.

Incumbents perform tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments.

At the discretion of the appointing authority, incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I.

The Communications / Operations Dispatcher (Level II) is the journey level in this class series. Under general supervision, incumbents perform a variety of increasingly responsible and difficult communication dispatch duties.

This is the targeted competency and performance level of all Communications / Operations Dispatchers, and incumbents are technically proficient in performing their assigned duties.

The Communications / Operations Dispatcher (Level II) has a Range A and Range B.

Communications / Operations Dispatcher (Level II - Range B) is reserved exclusively for those positions that the appointing authority designates as "shift leaders" with the accompanying duties of such designation.

The Communications / Operations Dispatcher (Level II - Range B), assumes lead worker responsibilities; leads, plans, schedules, and oversees the work of Communications / Operations Dispatchers (Level I / II);

analyzes situations and adopts effective courses of action while at the same time performing non-supervisory work that is usually of the same kind and level as that of employees at Range A.

Examples of Knowledge and Abilities

Knowledge of

• Office procedures, methods, and equipment used within a communications center including computers and applicable software applications, multi-channel radios, telephone communication consoles / switches with multiple lines and other communications equipment
• Radio codes
• Rules, regulations, and dispatch procedures related to non-emergency and emergency / trouble service calls
• Map reading for major streets, highways and districts in City / County
• Federal communication rules and regulations
• Report writing techniques for basic report preparation
• English usage, spelling, grammar, and punctuation

Ability to

• Operate a computer aided dispatch system, multi-channel radio and / or telephone, and other communications equipment
• Learn and perform the principles and techniques of radio communication
• Communicate clearly and concisely, both verbally and in writing
• Respond quickly and calmly to emergency and other stressful situations
• Prioritize, plan, coordinate and organize simultaneous incidents and assignments
• Receive and transmit information accurately
• Notify and dispatch to multiple agencies quickly
• Maintain tact and self-control when dealing with difficult / irate people and those in stressful situations
• Learn geography of County / City areas; read and locate main geographical reference points
• Follow written and verbal directions, policies, and procedures
• Work with frequent interruptions
• Memorize numbers and locations
• Develop and maintain cooperative, effective working relationships with others

Employment Qualifications

Minimum Qualifications

Six months of full time, paid experience in radio dispatching, operating a telephone switchboard, call director, or communication equipment such as radio transmitter and receiver or radiotelephone;

involving extensive public contact while receiving, recording and transmitting messages.

Note : The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable.

Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

General Qualifications

Criminal History and Background Checks :

The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No.

82-, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist.

For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license / registration verification, military service information and driving history.

Information obtained in the course of this background check will be considered by the appointing authority in the selection process.

In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

License Requirement :

A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Physical Requirements :

Positions in this class require the incumbent to :

• Have sufficient hearing to perform all the required duties.
• Have sufficient color vision to perform all the required duties.
• Good hand / eye coordination and finger dexterity.
• Work in a confined environment.
• Wear head-sets that restrict physical movement in the work area.
• Sit and view video displays for extended periods of time.

Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.

Working Conditions :

Some positions in this class require the incumbent to :

Work weekends, holidays, and shift assignments.

Probationary Period

The probationary period for this classification is six months.

Application and Testing Information

APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5 : 00 PM on the posted cut-off date. Click here to apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

H Street, Room

Sacramento, CA

Phone -; 7-1-1 California Relay Service

Email

Inter-Office Mail Code : 09-

applications and all documentation requested in this announcement must be submitted by 5 : 00 p.m. on the cut-off date.

Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5 : 00 p.

m. on the cut-off date.

• Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
• Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once.

Duplicate and incomplete applications will be disqualified.

A resume may be included with your application, however it will not substitute for the information requested on the application.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions".

Please be descriptive in your response.

Note : Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

Supplemental Questionnaires must be submitted by 5 : 00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser.

Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5 : 00 p.

m. on the cut-off date.

The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training.

Responses should be consistent with the information on your application and are subject to verification.

• Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
• Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
• If you have no experience, write "no experience" for the appropriate question.
• For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted.

Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.

If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score.

While scoring the Supplemental Questionnaire, the candidate's application and / or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.

FORMULA RATE EXAMINATION (Weighted %)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience.

The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete.

The score from the Formula Rate Examination will determine the ranking on the eligible / employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.

com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

FREQUENTLY ASKED QUESTIONS

Click here for Frequently Asked Questions (FAQ's)

For information regarding County jobs :

EMPLOYEE BENEFITS

As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include : health, dental and life insurance;

flexible spending account options for dependent care and unreimbursed dental and / or medical cost; and an employee assistance program (EAP).

GENERAL BENEFITS :

Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned.

Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting POSITIONS :

Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions.

SALARY STEP INCREASES :

The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained.

PAY :

All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen calendar days, starting on a Sunday and ending on the second Saturday thereafter.

Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty.

VACATION :

Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days.

HOLIDAYS :

14.5 holidays per year as recognized.

SICK LEAVE :

Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit.

PARENTAL LEAVE :

Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to hours upon the birth or during the process of an adoption of a minor child.

Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations.

TUITION REIMBURSEMENT :

Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition / registration fees and required books / supplies are eligible for reimbursement.

Tuition reimbursement amounts may vary depending upon union agreement.

RETIREMENT :

Social Security and Sacramento County Employees' Retirement System coverage.

HEALTH INSURANCE :

The County offers a variety of health plan design options to fit individual needs.

DENTAL INSURANCE :

The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents.

This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility.

The yearly maximum is $2, per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1, per person.

LIFE INSURANCE :

The County of Sacramento provides a basic life insurance benefit of $15, to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction.

DEFERRED COMPENSATION :

The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal.

EMPLOYEE ASSISTANCE PROGRAM :

The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as :

• Legal Advice / Difficult Decisions
• Marriage or Family Relationships
• Financial or Credit Worries / Elder Care
• Alcohol and Drug Abuse

WELLNESS INCENTIVE PROGRAM :

The County will recognize and award time off to eligible employees who maintain an excellent attendance record.

FLEXIBLE SPENDING ACCOUNT :

The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses.

DEPENDENT CARE REIMBURSEMENT ACCOUNT :

Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and / or spouse to continue working.

MEDICAL REIMBURSEMENT ACCOUNT :

The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan.

WORKERS' COMPENSATION :

In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California.

SACRAMENTO CREDIT UNION :

The credit union offers loan facilities and systematic saving plans through payroll deduction.

SELECTION AND PLACEMENT

Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age.

Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations.

FOR APPLICANTS WITH DISABILITIES ONLY : Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process.

Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor.

This form must be submitted to the Disability Compliance Office, H Street, Room , Sacramento, CA , by the cut-off date or final filing date as listed in this job announcement.

Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office.

MINIMUM QUALIFICATIONS :

Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified.

Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted.

All statements are subject to verification.

Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

PROMOTIONAL EXAMINATIONS :

If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications.

OPEN EXAMINATIONS :

Any person who meets the minimum qualifications may apply.

CONTINUOUS FILING EXAMINATIONS :

Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received.

ELIGIBLE LISTS :

Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list.

To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists.

EXAMINATION RATINGS :

Unless otherwise stated on the announcement : To be successful, candidates must obtain a rating of at least 70% on each part of the examination.

This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director.

APPEAL PROCESS :

Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application.

If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two calendar days prior to the scheduled date for the examination.

Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, H Street, Room , Sacramento, CA , telephone : - .

Such appeals must be filed within thirty calendar days after notice of the adverse action was mailed to the candidate.

FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs) :

OTHER INFORMATION

VETERAN'S PREFERENCE :

Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination.

The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified.

No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes.

Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his / her military service.

Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his / her military service.

Persons claiming eligibility for veterans preference must submit a copy of Form DD or other acceptable proof of veteran's status on or before the final filing date for the examination.

For purpose of this rule "reserve" status does not constitute active duty.

CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT :

As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States.

Proof of citizenship or authorized status will be required prior to appointment.

CONFLICT OF INTEREST CODE :

Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest.

CONCURRENT EMPLOYMENT :

No employee may concurrently occupy more than one County position.

SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION) :

Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that :

Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and

The certification of eligibles who possess special skills have been approved by the Civil Service Commission.

PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING :

The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant.

DRIVER LICENSE :

Possession of a valid California Driver License may be required for some positions.

PROBATIONARY PERIOD :

Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six months.

AGENCY SHOP / FAIR SHARE FEE :

Some positions require, as a condition of continued employment, that the person either :

1. Become a union member;

2. Pay a fair share fee to the union; or,

3. Meet specific requirements under which an equivalent amount must be paid to a charity.

FINGERPRINTING AND CRIMINAL RECORD CHECKS :

Fingerprinting and criminal record checks are required for some positions.

Closing Date / Time : Continuous

Job Address

Sacramento, California United States