Richmond University Medical Center Jobs (3)

Richmond University Medical CenterQuality Management Full-Time, Day Shift, 9am-5pm

GENERAL SUMMARY

Coordinates and manages comprehensive quality assurance and performance improvement efforts throughout the organization.

Participates in hospital / leadership teams / committees as requested.

Functions as the leader of multidisciplinary teams and task forces to insure the identification, collection, analysis, and reporting of quality metrics, with a focus CMS / TJC quality-related future performance metrics across the network.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Monitors and promotes adoption of system wide quality analytics platforms including claims based analytics tools, quality dashboards and other reports as needed;
• Coordinates multiple, complex project plans for hospital initiatives that drive safety culture and improvement;
• Prepares and presents informative and actionable quality and pay for performance dashboards to appropriate committees throughout the organization;
• Provides the oversight for the management of adverse events;
• Develop and maintains the databases for patient safety, RCA2, peer review, and daily huddling modules; working directly with stakeholders on the design, implementation, and reporting of these solutions, supporting data and technical needs, and future enhancement activities;
• Administration of the patient safety event reporting, RCA2, peer review, patient feedback, and other databases as necessary;
• Leads and directs all quality management analytics activities for RUMC, including CMS quality metrics and Leapfrog projects and plans for improvement;
• Assists the Vice President with the development and implementation of a strategic plan that influences policy decisions for improved quality with data.

This includes direct engagement with many benchmarking quality based systems, as well as quality and safety registries.

• Promote the professional and clinical development of facility staff regarding the patient experience through preceptoring, rounding, modeling and formal / informal interactions.
• Actively connects with the patient at the bedside and serves as a liaison to connect the patient’s voice, expectations, and perspective with the hospital care team.
• Actively connects with the patient at the bedside and serves as a liaison to connect the patient’s voice, expectations, and perspective with the hospital care team.

Quality

• Assists with the operations and management of the Hospital Quality Committees
• Assists with the improvement of the Leapfrog Safety Grade and Medicare Star Ratings
• Assist with the quality reviews and quality dashboards at the organizational and department levels.

Management Direction and Coordination

Provides ongoing education / training for the CSR teams, Managers, hospital leaders, and members of the Medical Staff. Assists in the preparation / completion of the survey readiness activities including but not limited mock surveys and tracers.

Develops and communicates the goals, objectives, and initiatives within the annual Regulatory Readiness Plan. Primary responsibility to ensure plan adherence and success.

Preparation of complete, accurate and timely reports and summaries for committees, departments, Administration, the Medical Executive Committee and the Board of Trustees as related to the functions of the Department.

Leading efforts progress of our equity plan’s goals, as well as the execution of strategies that map toward those goals.

Partnering with the Quality Management team to ensure continuous learning and quality improvement regarding KPI’s, health equity metrics, and organizational culture and practice.

Interdepartmental Coordination

Manager of Health Equity reports to this position Manager of Clinical Effectiveness Reports to this position Manager of Quality reports to this position Collaborates effectively with staff across all other departments throughout the Hospital.

Assists in the preparation of formal responses to regulatory agencies for any citations received with action plans for correction in collaboration with clinical leaders and staff involvement.

Monitors status of compliance with corrective action plans until each citation has been corrected and closed. Takes a leadership role in intra-disciplinary committees and work groups.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED

Education and Experience

• Master’s degree or higher and / or 10 years’ experience working in Hospital Quality and Performance Improvement.
• Experience in supporting system wide surveys and oversight of performance improvement plans, plans of correction and special projects.
• A minimum of 5 years of successful experience leading performance improvement and corrective action plans.

Knowledge :

• Knowledge of Joint Commission Standards; coaching and facilitation skills a must.
• Governmental (State and Federal) regulations, requirements of Joint Commission and other accrediting agency standards;

included but not limited to NFPA, OSHA, CMS CoP and NYSDOH.

• Knowledge and experience in the development and implementation of policies and procedures.
• Management and organization principles and practices.
• Principles of retention and release of information.
• Demonstrated understanding of cultural values and norms of various communities, particularly of communities of color, LGBTQ+ and Recovery communities.
• Understanding of culturally-specific resources available within the community.
• Data collection, analysis and display techniques, both manual and computerized.
• Competent in the use of computers, especially Microsoft Word, Excel and Power Point.
• Strong interpersonal skills and ability to multi-task; excellent verbal and written skills.

Ability To :

• Lead and manage staff in an effective and respectful manner.
• Deal with sensitive issues.
• Function independently and effectively in stressful situations.
• Lead and oversee multiple processes simultaneously.
• Network and interact effectively with every department and staff level.
• Organize efficiently with exactness to detail. Must possess organizational skills to coordinate the various activities.
• Maintain confidentiality.

Head Start ProgramHS PROGRAM PRDNFull-Time, Day Shift, 8am - 4pm

Maintain a clean and safe environment for the delivery of services in accordance with the Head Start Performance Standards, NYC Department of Health and Mental Hygiene Article 47, Article 81 and NYC Fire Department and NYC Buildings Department.

Work with staff to meet the needs of children and their families.

Qualification :

Salary : 16.186 / hr

Richmond University Medical CenterHIMS (Medical Records)Full-Time, Day Shift, 8am-4pm

The Clinical Data Specialist (Coder) codes hospital records for the purpose of reimbursement, research and compliance with federal regulations according to diagnosis, operations and procedures using ICD-9-CM classification system.

The ideal candidate will enter diagnostic and procedural codes into the computer abstracting system.

Requirements :

• H.S. Diploma required.
• Minimum of one (1) year coding experience.
• Completion of coding certificate program.
• CCS credentials or eligible to sit for exam.

Salary Range : $28.995 / Hr - $30.441 / Hr