Surgical Receptionist
Regional Hand Center
Fresno, CA
Regional Hand Center is looking for a Full Time Receptionist!
Regional Hand Center is expanding and currently seeking a dynamic individual to join our team full time! This position will be responsible for greeting and registering patients and assisting with necessary admitting paperwork during the evening shift.
This position will also provide backup assistance to the call center when needed.
Receptionist Full Time :
Schedule : Full Time; M-F 10 : 00am-7 : 00pm (no weekends)
Shift : weekdays only, must be available to work evenings
Reports To : Surgery Manager
DUTIES / RESPONSIBILITIES
Communication
- Communicates effectively and professionally with patients, visitors, physicians, and coworkers
- Interacts with others in a positive, respectful, and considerate manner
Receptionist duties
- Greets patients and visitors to the surgery center
- Keeps family informed of updates from clinical staff as requested
- Answers surgery center phones and responds to voicemails
- Processes faxes and scans records into the medical record system daily
- Prepares charts by pulling previous records, gathering required forms, and creating surgery packets
- Assists in entering scheduling data such as demographic information, payment type, emergency contact, and employer information
- Update surgery board as statuses change
- Communicate any changes or missing items with the surgery schedulers and surgery coordinator
REQUIRED QUALIFICATIONS
- High school diploma or GED certificate
- 1 year minimum medical receptionist experience
- Training or courses in business office activities
- Bilingual English / Spanish preferred
- Good typing skills
- Good communication skills
- Good computer skills
Preferred
- Medical reception and scheduling
- Experience with Workers Compensation
- Insurance verification experience
- MA certification
RHC is a California at-will, equal opportunity employer.
Full-time