Red Bird Global Jobs (2)

Are you looking for a career? We are looking for a hardworking and motivated candidate to join our team on a full-time basis.

Be part of a winning team and exciting community that cares about who you are as an individual and your growth within a company.

Warehouse Associate Perks and Benefits :

• Competitive wages paid weekly for both full and part-time opportunities
• Flexible scheduling that helps balance your work and personal life.
• Employee networks, and diversity, equity, and inclusion programs are available for all employees.
• Travel opportunities

What you can expect as a Warehouse Associate :

• Fast-paced work environment
• Growth opportunities
• Builds customer orders efficiently
• High standards throughout shift
• Accurately checks and verifies all customer orders are complete

Warehouse Associate Qualifications :

• High school or equivalent (Required)
• Work authorization (Required)
• Ability to commute to the Cincinnati Ohio area each shift (Required)

Apply Today!

We are hiring a Customer Service Representative to manage customer queries and complaints throughout the Cincinnati area.

You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with customers in a front-facing role.

Responsibilities

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our client's products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable working in a front-facing environment
• Experience working with customer support.

Apply today!