Coffee Clerk
Company Name : Ralphs
Position Type : Employee
FLSA Status : Non-Exempt
Minimum Pay Range : Maximum Pay Range :
Maximum Pay Range : Position Summary :
Position Summary :
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions :
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
- Prepare and provide coffee drinks and related products according to customer's requests using proper equipment.
- Offer product samples to help customers discover new items or products for which they inquire about.
- Inform customers of department specials.
- Provide customers with fresh products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
- Recommend items from within and from outside the Department to customers to ensure they get the products they want and need.
- Use all equipment in such as the refrigerators, freezers, and microwave and espresso machine according to company guidelines.
- Prepare foods according to the food temperature logs and preparation instructions.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Regularly lift / carry 10-50 pound items.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering / shipping discrepancies to the department manager.
- Display a positive attitude and sense of urgency.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks, issues, customer or employee accidents and illegal activity, including : robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications :
- 18 years of age
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
- Retail experience
- Second language (speaking, reading and / or writing)
Education Level :
Sales Manager
Company Name : Ralphs
Position Type : Employee
FLSA Status : Position Summary :
Position Summary :
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Assist in directing and supervising all day-to-day functions, duties and activities for the Front-end department. Accept full responsibility for store operations in the absence of the Store Manager, Co-Manager, Front End Manager and Grocery Manager.
Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions :
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated.
- Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions about products.
- Assist with monitoring and control supply expenses for the department.
- Assist with managing cash control, sales and cash items and store records.
- Adjust labor needs in accordance with the business needs of the store to provide adequate department coverage especially in regards to Prime-Time.
- Assist in the development and implementation of department action plans to achieve desired results.
- Collaborate with Front-end associates and promote teamwork.
- Display a positive attitude and a sense of urgency.
- Stay current with present, future, seasonal and special ads.
- Perform an effective Night Store Walk ensuring proper store standards in both Fresh and Non-Perishable Departments.
- Maintain basic knowledge of Store Financials including the Store Operating Statement, the concepts of Gross Profit, cost and retail, and basic math.
- Assist in maintaining in-stock conditions of all items using the Computer Assisted Ordering system as well as replenishing fast-moving items as business dictates throughout the day.
- Demonstrate excellent interpersonal, decision-making and leadership skills.
- Make sound decisions in the store's best financial interests under pressure in a fast-paced work environment.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including : robbery, theft or fraud.
- Adhere to all local, state and federal laws, and company guidelines.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications :
- 18 years of age
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Retail or Customer Service experience
Desired Previous Job Experience
- High school diploma or equivalent
- Management experience
Education Level :
Coffee Clerk
Company Name : Ralphs
Position Type : Employee
FLSA Status : Non-Exempt
Minimum Pay Range : Maximum Pay Range :
Maximum Pay Range : Position Summary :
Position Summary :
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions :
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
- Prepare and provide coffee drinks and related products according to customer's requests using proper equipment.
- Offer product samples to help customers discover new items or products for which they inquire about.
- Inform customers of department specials.
- Provide customers with fresh products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
- Recommend items from within and from outside the Department to customers to ensure they get the products they want and need.
- Use all equipment in such as the refrigerators, freezers, and microwave and espresso machine according to company guidelines.
- Prepare foods according to the food temperature logs and preparation instructions.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Regularly lift / carry 10-50 pound items.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering / shipping discrepancies to the department manager.
- Display a positive attitude and sense of urgency.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks, issues, customer or employee accidents and illegal activity, including : robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications :
- 18 years of age
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
- Retail experience
- Second language (speaking, reading and / or writing)
Education Level :
Coffee Clerk
Company Name : Ralphs
Position Type : Employee
FLSA Status : Non-Exempt
Minimum Pay Range : Maximum Pay Range :
Maximum Pay Range : Position Summary :
Position Summary :
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions :
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
- Prepare and provide coffee drinks and related products according to customer's requests using proper equipment.
- Offer product samples to help customers discover new items or products for which they inquire about.
- Inform customers of department specials.
- Provide customers with fresh products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
- Recommend items from within and from outside the Department to customers to ensure they get the products they want and need.
- Use all equipment in such as the refrigerators, freezers, and microwave and espresso machine according to company guidelines.
- Prepare foods according to the food temperature logs and preparation instructions.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Regularly lift / carry 10-50 pound items.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering / shipping discrepancies to the department manager.
- Display a positive attitude and sense of urgency.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks, issues, customer or employee accidents and illegal activity, including : robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications :
- 18 years of age
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
- Retail experience
- Second language (speaking, reading and / or writing)
Education Level :