Hourly manager
Initial hiring pay range (based on location, experience, etc.) : $23 - 25 / hour
- Pay is based on location, experience, and qualifications etc.
- Monthly incentives after training vary and are based on restaurant profitability
GENERAL SUMMARY :
The Shift Manager - He / she has the primary responsibility for managing shifts; conveying the Cane’s culture to his / her Crewmembers and Customers;
as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He / she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences.
Benefits offered for all Full-time Restaurant Managers :
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Account
- Pet Insurance401(k) With Employer Match (age 21 & older)
- Tuition Reimbursement Program
- Basic Life, AD&D & Supplemental Life Insurance
- Short-term & Long-term Disability
- Crewmember Assistance Program
- Benefits Concierge Service
Perks & Rewards for all Restaurant Managers :
- Competitive pay + monthly bonus for all levels of Management!
- Paid Time Off & Sick time
- 8 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Perkspot Employee Discount Program
KEY RESPONSIBILITIES AND AREAS OF FOCUS :
- Operations Management- Deliver What We Do on each shift you lead; at Raising Cane’s What we do is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts;
- leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include : monitor cleanliness and maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas;
- be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts;
ensure all food orders are prepared to Raising Cane’s standards
- People Management- Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane’s job qualifications;
- motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager;
support adherence to Raising Cane’s uniform policy during shift
Business Management- Support management on all areas that impact the business to include : labor cost, waste monitoring, sales and costs of goods;
monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations
Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane’s risk management program;
and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner
ADDITIONAL REQUIREMENTS :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs;
reach and grasp objects
QUALIFICATIONS :
- Ability to lead, motivate, and empower the Cane’s Crewmembers
- Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
- Ability to manage basic tasks and the restaurant’s Crewmembers
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
Restaurant Manager
Initial hiring pay range (based on location, experience, etc.) : $21-25 / hour
GENERAL SUMMARY :
The Shift Manager - He / she has the primary responsibility for managing shifts; conveying the Cane’s culture to his / her Crewmembers and Customers;
as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He / she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences.
Benefits offered for all Full-time Restaurant Managers :
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Account
- Pet Insurance401(k) With Employer Match (age 21 & older)
- Tuition Reimbursement Program
- Basic Life, AD&D & Supplemental Life Insurance
- Short-term & Long-term Disability
- Crewmember Assistance Program
- Benefits Concierge Service
Perks & Rewards for all Restaurant Managers :
- Competitive pay + monthly bonus for all levels of Management!
- Paid Time Off & Sick time
- 8 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Perkspot Employee Discount Program
KEY RESPONSIBILITIES AND AREAS OF FOCUS :
- Operations Management- Deliver What We Do on each shift you lead; at Raising Cane’s What we do is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts;
- leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include : monitor cleanliness and maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas;
- be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts;
ensure all food orders are prepared to Raising Cane’s standards
- People Management- Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane’s job qualifications;
- motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager;
support adherence to Raising Cane’s uniform policy during shift
Business Management- Support management on all areas that impact the business to include : labor cost, waste monitoring, sales and costs of goods;
monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations
Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane’s risk management program;
and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner
ADDITIONAL REQUIREMENTS :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of High School Diploma or equivalent required, some College preferred
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs;
reach and grasp objects
QUALIFICATIONS :
- Ability to lead, motivate, and empower the Cane’s Crewmembers
- Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
- Ability to manage basic tasks and the restaurant’s Crewmembers
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
Porter
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Restaurant Crewmember
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Restaurant Crewmember
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Operations Manager - Asst. General Manager
GENERAL SUMMARY :
The Operations Manager -He / she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant;
conveying the Cane’s culture to his / her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s.
He / she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences. He / she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives.
Benefits offered for all Full-time Restaurant Managers :
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Account
- Pet Insurance
- 401(k) With Employer Match (age 21 & older)
- Tuition Reimbursement Program
- Basic Life, AD&D & Supplemental Life Insurance
- Short-term & Long-term Disability
- Crewmember Assistance Program
Perks & Rewards for all Restaurant Managers :
- Competitive pay + monthly bonus for all levels of Management!
- Paid Time Off & Sick time
- 8 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Perkspot Employee Discount Program
KEY RESPONSIBILITIES AND AREAS OF FOCUS :
- Operations Management- Lead What We Do on each shift; at Raising Cane’s What we do is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including : Shift Managers, Shift Captains, Trainers and Crewmembers;
- lead the Cane’s Love program in the restaurant which is how Raising Cane’s Respects, Recognizes and Rewards our Crewmembers;
- assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards;
- proactively manage operation of the restaurant to include planning / forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness;
- identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received;
lead achievement of all performance metrics
- Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability;
- lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings / suggestions to the General Manager;
- lead the monitoring of spending on all costs to include : contract services, repair and maintenance as well as supply costs;
- write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends;
support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers
- People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions;
- train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers;
- draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered;
lead and execute all new Crewmember and Shift Manager orientations
Project Support - Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives;
actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans
ADDITIONAL REQUIREMENTS : The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of High School Diploma or equivalent required, some College preferred
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs;
reach and grasp objects
QUALIFICATIONS :
- Ability to lead, motivate, and empower the Cane’s Crewmembers
- Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun
- Ability to manage basic tasks; the restaurant’s Crewmembers and fiscal operations
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
- Knowledge of Labor Laws
- Knowledge and skills in staffing, scheduling, people and cost management
- New Restaurant opening experience a plus
- 3 years restaurant or retail management preferred
Cook
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Restaurant Crewmember
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and / or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE