Puttshack USA Inc Jobs (5)

Hospitality Manager

About Puttshack :

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.

The Puttshack experience is really all about having fun - and doing something fun - together.

Our Purpose : To bring everyone in to play.

Our Vision : To be the universal answer to the question 'Where should we get together?'

Our Mission : To create lasting memories for people of all generations through a shared, world-class entertainment experience.

Our Values :

• Bring your 'A' game. We strive for excellence in everything we do.
• Lead the Way Our associates embrace and are inspired by change.
• Own the Fun We revel in our guests' enjoyment.
• Care Deeply - We take great care of our guests, our associates and the

communities we call home.

The Role :

A Puttshack Hospitality Manager cultivates an environment of empowerment and hospitality that creates memories for all generations through a shared, world-class entertainment experience.

The Hospitality Manager is responsible for building strong teams - through development, effective hiring and engagement.

They are accountable for a variety of venue business functions and execution of consistent and flawless service and operational standards.

This may include but is not limited to scheduling, inventory management, ordering, managing (opening / closing) shifts and hiring.

They must display the ability to uphold Puttshack standards and procedures, maximize financial performance and deliver each guest a hospitable and memorable experience.

Location : St Louis

Reports to : Director of Operations

What you'll do :

• Bring your 'A' Game each and everyday
• Lead by example by demonstrating Puttshack Core Values
• Develop their team through coaching and purposeful feedback
• Drive Associate engagement and entrepreneurial spirit
• Promote safe operational standards for both Guest and Associate safety
• Leverage business metrics and trends to drive performance and to maximize profit
• Maintain food and labor costs to budgeted plan

Key Skills / Competencies :

• 2+ years of prior restaurant, hotel or entertainment management experience with at least 2 recent years as a Manager or Supervisor in a high volume ($4M+ annual revenue) restaurant, hotel, or entertainment environment
• Relentless-but intentional-spirit of innovation
• Ability to manage a diverse work environment
• High school diploma or equivalent
• Ability to go above and beyond, demonstrating meaningful care in everything you do
• Strong level of emotional intelligence and overall self-awareness
• Flexibility to work varied shifts, including evenings, weekends and holidays. This requires having open availability and closing the venue approximately three nights a week.
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to lift 50 pounds
• Ability to obtain required licenses and certifications for your location
• Excellent communication, time management and organization skills

What's in it for you :

• Paid PTO
• Health insurance : medical, dental, and vision
• 401K
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.

Hospitality Director

Puttshack Nashville - Church Street

Who we are :

Puttshack is the world's only upscale, tech-infused mini golf experience joined with an elevated food and beverage experience.

Puttshack leans on its ground-breaking technology to elevate the game while also serving globally inspired food selections from our scratch kitchens complimented with craft cocktails inside a dynamic one-of a kind environment.

The Puttshack experience is all about having fun - and doing something fun - together.

Our Purpose : To bring everyone in to play.

Our Vision : To be the universal answer to the question 'Where should we get together?'

Our Mission : To create lasting memories for people of all generations through a shared, world-class entertainment and food and beverage experience.

Our Values :

• Bring your 'A' game. We strive for excellence in everything we do.
• Lead the Way Our associates embrace and are inspired by change.
• Own the Fun We revel in our guests' enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.

What you will do :

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience.

The Hospitality Director is responsible for leading a passionate team of associates who are energetic, engaging and Own the Fun every day and every shift.

You will Lead the Way with effective hiring, training and development of associates to deliver a world-class entertainment and food and beverage experience for our guests.

You will create this environment through your actions motivating a team and delivering consistency, flawless service and exceeding expectations.

You will champion Puttshack standards and procedures, maximize financial performance and exceed guest expectations with every visit.

If you want to be a part of something really special and join the hottest concept in the social entertainment space and understand how to get results with and through people using meaningful conversation, respectful feedback and empathy, we want to talk with you.

Reports to :

Director of Operations

What you'll do :

Bring your 'A' Game" each and everyday

• Champion and live the Puttshack Core Values
• Maintain a safe physical and emotional working environment for our associates
• Motivate associates with hands-on coaching and teaching.
• Create and manage associate schedules using weekly and daily forecasts.
• Drive Associate engagement and hospitality.
• Create safe operational standards for both Guests and Associates
• Leverage business and trends to drive performance and to maximize returns
• Use data and software to effectively manage COGS and labor to budgeted plan.

Who you are :

• Ability to prioritize tasks and manage time
• Excellent communication, time management, and organization skills
• Ability to go above and beyond, demonstrating meaningful care in everything you do
• Strong level of emotional intelligence and overall self-awareness

What you will need :

• 5+ years as a Senior Food and Beverage or Entertainment Manager ($6MM+ annual revenue).
• P&L experience
• Experience with Food and Beverage management platforms
• Comfortable using a variety of software platforms for scheduling, ordering, inventory, and venue management.
• Effectively manage and engage team of 150+ hourly associates.
• Ability to collaborate with team of experienced food and be'on a daily basis to achieve results.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Ability to stand and walk for long periods of time including maneuvering up and down stairs.
• Ability to thrive in a vibrant, exciting environment with music, lights and technology activations.
• Ability to lift 50 pounds
• Ability to obtain required licenses and certifications for your location
• Ability to pass a criminal background check.

What's in it for you :

• Competitive base salary
• Paid PTO
• 401K
• Access to company sponsored health insurance : medical, dental, vision, FSA
• 50% off Food & non-alcoholic Beverages for you and your group (up to 5 people)
• Complimentary Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.

Bar Back

About Puttshack :

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment.

The Puttshack experience is really about having fun - and doing something fun - together.

The Role :

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience.

The Barback position is crucial to our bartenders as they ensure everything is present to serve our guests efficiently. Additionally, they ensure our dining room, bar, and service areas are clean, sanitized, stocked, and visually appealing.

They assist the bartenders in clearing the bar top, cleaning the glassware, and restocking everything needed to deliver a world class experience.

The combination of our fun atmosphere, entertainment, and delicious food make us the only tech- infused mini golf game powered by patented Trackaball technology.

An innovative, globally-inspired dining experience takes our guests on a culinary journey of flavor equally matched by a complete bar to create a mixologist-obsessed beverage line-up made from the finest ingredients. Come join our team!

What you'll do :

• Bring your 'A' Game each and every day.
• Maintain a pace sufficient to keep up with different levels of guest visits.
• Assist guests with gameplay on the course.
• Comply with all safety and sanitation guidelines and procedures.
• Get along with others and be a team player.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other duties will be assigned as needed.

Key Skills / Competencies :

• Excellent time management and organizational skills.
• Safely and effectively communicate in order to perform and follow job requirements.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces.
• Ability to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move or lift up to 50 pounds.
• Ability to multitask calmly and effectively in a busy, stressful environment.
• Work in confined, crowded space of variable noise and temperature levels.

What's in it for you :

• Paid PTO
• Health insurance : medical, dental, and vision
• 401k
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.

Bar Back

About Puttshack :

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment.

The Puttshack experience is really about having fun - and doing something fun - together.

The Role :

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience.

The Barback position is crucial to our bartenders as they ensure everything is present to serve our guests efficiently. Additionally, they ensure our dining room, bar, and service areas are clean, sanitized, stocked, and visually appealing.

They assist the bartenders in clearing the bar top, cleaning the glassware, and restocking everything needed to deliver a world class experience.

The combination of our fun atmosphere, entertainment, and delicious food make us the only tech- infused mini golf game powered by patented Trackaball technology.

An innovative, globally-inspired dining experience takes our guests on a culinary journey of flavor equally matched by a complete bar to create a mixologist-obsessed beverage line-up made from the finest ingredients. Come join our team!

What you'll do :

• Bring your 'A' Game each and every day.
• Maintain a pace sufficient to keep up with different levels of guest visits.
• Assist guests with gameplay on the course.
• Comply with all safety and sanitation guidelines and procedures.
• Get along with others and be a team player.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other duties will be assigned as needed.

Key Skills / Competencies :

• Excellent time management and organizational skills.
• Safely and effectively communicate in order to perform and follow job requirements.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces.
• Ability to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move or lift up to 50 pounds.
• Ability to multitask calmly and effectively in a busy, stressful environment.
• Work in confined, crowded space of variable noise and temperature levels.

What's in it for you :

• Paid PTO
• Health insurance : medical, dental, and vision
• 401k
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.

Server

About Puttshack :

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment.

The Puttshack experience is really about having fun - and doing something fun - together.

The Role :

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience.

The Server position greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.

No one has a more significant impact on a guest's satisfaction than you. You bring the fun, set down the mood, and the tone for celebration at every table.

Responsible for exceeding guests' expectations by providing friendly and caring guest service. Teamwork, enthusiasm, food and wine knowledge, and the ability to "Own the Fun" while multitasking at a high energy level is necessary for success in this position.

The combination of our fun atmosphere, entertainment, and delicious food makes us the only tech-forward mini golf game powered by patented Trackaball technology.

An innovative, globally-inspired dining experience takes our guests on a culinary journey of flavor equally matched by a complete bar to create a mixologist-obsessed beverage line-up made from the finest ingredients. Come join our team!

What you'll do :

• Bring your 'A' Game each and every day.
• Ensure overall guest experience exceeds expectations and anticipate guests needs.
• Greet guests with a warm and sincere smile.
• Follow all steps of service.
• Understand and follow food allergy procedures and special orders / restrictions.
• Comply with all safety and sanitation guidelines and procedures.
• Get along with others and be a team player.
• Successfully complete alcohol awareness training.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other duties will be assigned as needed.

Key Skills / Competencies :

• Six months to one year of experience is required.
• Ability to go above and beyond, demonstrating meaningful care in everything you do.
• Provide efficient, friendly guest service to a 3-6 table section, including but not limited to following steps of service and bussing the table to ensure a positive guest experience.
• Strong level of emotional intelligence and overall self-awareness.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Ability to stand and walk for an entire shift and move safely through all venue areas, which may include stairs, uneven or slick surfaces.
• Ability to obtain required licenses and certifications for your location
• Safely and effectively transport food and beverage.
• Ability to multitask calmly and effectively in a busy, stressful environment.
• Work in a confined, crowded space of variable noise and temperature levels.
• Safely and effectively communicate in order to perform and follow job requirements in written and spoken directions.

What's in it for you :

• Paid PTO
• Health insurance : medical, dental, and vision
• 401k
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.