Publicis Sapient logo Jobs (2)

Your Impact :

As part of a world-class Data Analytics team supporting experience optimization, data driven storytelling and digital insights;

you will how drive a better digital experience for our clients and customers and leverage data to drive positive outcomes.

• Primarily responsible for digital analytics and experimentation to optimize the customer experience and drive revenue and other key outcome
• Partner with strategy, product, creative and engineering teams within agile PODS to shape meaningful customer journeys and customer centric thinking
• Leverage Adobe Analytics to compile actionable insights
• Build digital measurement frameworks based on client / product goals and objectives
• Leverage data to build strategic experiment pipelines to fuel digital optimization
• Measure in-flight experiments and final outcomes including contributing to shared learning repositories and case studies
• Analyze customer journeys under an optimization-focused lens, interpret experimentation results to help clients evolve products
• Strong story-telling; presenting insights to clients and account teams with recommendations backed by robust analysis
• Collaborate with cross-functional teams, including creative, design and engineering to shape meaningful customer journeys and customer centric thinking

Qualifications

Your Skills & Experience :

3+ years of experience in Digital / Data Analytics

You love data! Passion for digital analytics, working with data and deriving insights and can demonstrate the impact you’ve had

Experience with Adobe Experience Platform, Adobe Analytics, Adobe Target, Adobe Journey Optimizer, Adobe Real-Time CDP, Customer Journey Analytics

Ability to build relationships and work as part of a cross functional team to solve complex problems - both with internal teams & external clients

Experience with optimization programs and delivering analytics engagements

Highly motivated with an entrepreneurial spirit & the ability to hit the ground running

Strong consultative skills and the ability to challenge status quo and gain adoption - proven ability to influence stakeholders both internal and external

A desire for continued learning in the ever changing world of digital business transformation

Additional Information

Benefits of Working Here

• Flexible vacation policy; time is not limited, allocated, or accrued
• 16 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition reimbursement
• Corporate gift matching program

Pay Range : $92,000 - $148,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Job Description

The Client Partner is a strategic business leader responsible for managing a portfolio of accounts for the Heathcare vertical for Publicis Sapient.

This includes expanding relationships, building a pipeline of additional opportunities and closing incremental business within existing accounts.

You should have a proven track record of building business in the area of professional services centered on digital transformation in the Healthcare industry.

Your experience should include : experience in consulting, managing relationships, identification of prospective buying points and respective decision makers and building relationships with them, development of tailored marketing / sales strategy, leading pursuit teams, creating & presenting proposals with support of a cross-functional teams and winning new business.

As the ultimate advisor to the client, the Client Partner must align the client’s expectations and Publicis Sapient’s deliverables in a way that supports the client success and yields outcomes that are meaningful for them.

Your Impact

• Manage all aspects of a client relationship such as building & managing executive relationships, creating an opportunity pipeline, ensuring client satisfaction with PS services and managing all commercial operations for the account(s)
• Have a partnership mindset and align with C level executives as a Strategic Trusted Advisor. Understand the client’s culture, capabilities, team structure, decision-making process and take decisions to ensure success for the client
• Demonstrated ability to take a consultative approach to engaging with executives
• Ability to listen, discern business issues driving the Ask , frame pertinent questions to shape and conceptualize likely solutions
• Demonstrated ability to take initiative, be self-driven and drive business opportunities towards an outcome
• Bring an integrative mindset geared towards combining Publicis Sapient and Publicis Groupe capabilities with an aim to solve client’s business problems
• Stay abreast of client’s industry trends as well as trends in the digitally enabled world. This also includes how they affect client’s business and marketing initiatives
• Establish and nurture strong client relationships across business, information technology, operations, vendor management and procurement functions
• Accountable for ensuring that all delivery teams engaged on the account(s) are upholding the quality on client deliverables and that we are meeting our contractual obligations to the client
• Accountable for a thorough understanding of and the up to date maintenance of the P&L for the portfolio of account(s)
• Take ownership of monthly, quarterly and annual revenue targets and ensure contractual arrangements meet defined commercials goals

Qualifications

Your Skills and Experience :

• Successful track record of building and managing business within a professional services / consulting / technology services environment or equivalent within the industry
• Strong understanding of the Healthcare sector
• Prior experience in working within or providing services to Healthcare companies, Midstream firms, Retailers, etc
• Experience of providing services to sectors other than Heathlcare is a nice to have
• 3+ years of client / account management experience with primary accountability for peer-level client relationships at the C levels or equivalent within the industry
• Awareness of Healthcare industry trends, challenges, opportunities and disruptors
• Accountability for drawing up and delivering on annual client revenue and other goals
• Demonstrated ability to take a consultative approach to engaging with executives
• Ability to listen, discern business issues driving the Ask , frame pertinent questions to shape and conceptualize likely solutions
• Must be able to navigate a large organization and have the power of persuasion through content and confidence
• Demonstrated ability to work across internal organizational functions to cast, pitch and sell deals with relevant subject matter expertise and practice leads
• Extensive experience in creating pitch books, responses to RFIs and RFPs
• Ability to lead small and large multi-disciplinary teams; build a team culture and making sure team understands client strategy, the impact they are creating, inspiring them, working with them on expanding the account (new opportunities)
• Strong written & verbal communication skills including presentation skills
• International experience is a nice to have
• Bachelor’s Degree minimum with advanced degrees preferred
• Flexibility and mobility is required to deliver this role as there may be requirements to spend time onsite with our clients
• Location preference anywhere in USA

Additional Information

• Flexible vacation policy; Time is not limited, allocated, or accrued
• 16 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition reimbursement
• Corporate gift matching program

Career Level : Director

Pay Range : $155,000 - $303,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

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