Case Manager
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives.
Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide all committed to delivering solutions that change lives for the better.
The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.
To learn more, visit .
Responsibilities
Overall Responsibilities :
PCG is seeking a highly motivated and dependable Case Manager with an interest in public service who can work in our CalWORKs Employment Services Program.
These individuals will provide case management services to participants to ensure they move from government assistance to self-sufficiency.
To help our clients become self sufficient, the case managers will help job ready participants to sustain employment, and help engage our less work-ready participants in job training activities and educational programs.
This position requires full-time (Mon-Fri) in-office work. After 6 months of employment, employees may have the opportunity to work on a hybrid schedule, which will be evaluated case-by-case, based on the employee’s skills, knowledge progression at that time, and the needs of the business.
If approval is provided for hybrid work, employees may be asked at any time to return full-time to the office based on business needs.
San Diego County Residence is Required
Specific Responsibilities :
- Case management activities may include :
- Design and develop plans for participants, such as determining and assigning work activities, educational and training programs;
- Conduct assessments for barriers and skills such as education level, work history, substance abuse history, disabilities, etc.
- Determine eligibility and need for supportive services including child care, transportation, and ancillary services.
- Manage participants progress towards achieving goals by creating and updating plans.
- Assist program participants in developing vocational goals reflective of their skills, capabilities and interests.
- Monitor and record clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities.
- Notify countys human services specialist of non-compliance with work activities.
- Follow procedural requirement of CalWORKs by updating client case files in CalWIN.
- Maintain up-to-date knowledge of CalWORKs procedures and implement appropriately.
- Maintain up-to-date knowledge of community resources, labor market and training resources.
- Maintain in contact with each client placed in employment on a monthly basis.
- Complete all necessary county paper documents and forms.
- Maintain communication with employment organizations and educational programs where CalWORKs participants are located.
- Ensure all performance metrics are met in achieving participant stated outcomes.
- This position will be located at one of the following locations : El Cajon, Chula Vista, San Diego
Qualifications
Required Skills :
- Ability to work with and relate to participants and demonstrate active listening skills.
- Display a professional level of empathy for participants and respect for cultural differences.
- Must be computer literate and have MS Word, Excel and Internet skills.
- Ability to learn specialized databases and software systems.
- Process oriented and results-driven work strategy.
- Proper etiquette including customer relation techniques, superior verbal and communications skills.
- Excellent accuracy and attention to detail.
- Ability to prioritize work and meet deadlines.
- Ability to recognize and maintain the confidentiality of all materials in the work setting.
- Demonstrated ability to use various computer systems preferably CalWIN although not required.
- Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public.
- Ability to partner with and motivate participants with both physical and / or mental disabilities.
- Ability to maintain a record keeping and follow-up system.
- Ability to work independently, requiring minimal supervision and on multiple projects simultaneously.
San Diego County Residence is Required
Required Experience :
- An Associate’s or Bachelor’s degree preferred; however, a 2-year degree combined with 2 years of sales / client accounts experience may be considered in lieu of a 4-year degree.
- 2 to 4 years of customer relationship management or case management experience.
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $22.50 - $26.
50 HR. In addition, PCG provides a range of benefits for this role.
Cyber Security Consultant
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. all committed to delivering solutions that change lives for the better.
The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.
To learn more, visit www.publicconsultinggroup.com.
Responsibilities
- Performs security assessments of information technology (IT) systems to verify they comply with applicable security standards.
- Performs reviews and assessments of organizational security controls (policies, processes, configurations) to verify they comply with applicable security standards.
- Coordinates and / or conducts penetration testing or simulates attacks to look for vulnerabilities in systems before they can be exploited.
- Coordinates with client organizations (state departments and federal agencies) to perform security audit activities.
- Prepares reports that document findings from security assessments and testing.
- Advises project managers of security and privacy requirements required by state and federal agencies.
- Assists with development and implementation of security standards and best practices.
- Interfaces with various architects, technicians, and business leaders to understand organizational needs, capabilities, and constraints related to IT security.
- Researches the latest IT security trends.
- Learns and adapts to new technologies in the ever-changing world of Information Security.
- Creates and documents security and privacy policies, procedures, or contractual language, as required.
- Recommends security enhancements.
Qualifications
- Excellent interpersonal, verbal and written communication, including good presentations
- Can multi-task, communicate clearly, learn new technologies and processes, and provide support to process / solution owners
- Strong analytical and conceptual skills
- Ability to thrive in various hierarchical situations
- Self-motivated and quick learner
- Pays close attention to detail
- Ability to work within high-performing virtual teams and highly collaborative
- Builds excellent relationships with key internal resources based on trust and confidence
- Interested in both short-term results and long-term goals
- Ability to work with resources in multiple locations and business units
- Ability to get results while maintaining a service orientation
- Broad knowledge and experience in project management methodologies including waterfall and agile (Scrum & Kanban).
- DevOps experience and automated deployment of applications
- Experience in working state and federal government agencies
- Experience in working with and communicating with technical staff and subject matter expert
- Experience with databases and SQL
- Experience with penetration testing
Education : B.S. or B.A. degree is a plus, with related business discipline experience.
Experience : 3+ year of experience in information security or information risk management. General operating knowledge of security for application and infrastructure, security threat / risk / data classification.
Familiarity with industry standards NIST-800, HIPAA, HITECH, FERPA and various security protocols, such as PKI, SSL, Encryption, Data Redacting, DLP.
Familiarity with FireEye, Qualys, Email Security Systems, DLP, Data Encryption Antivirus, SIEM (Log Analysis), IRS Publication 1075, and Minimum Acceptable Risk Standards for Exchanges (MARS-E) a big plus.
3+ years managing or developing IT systems / solutions
Understanding of various systems, like MS Active Directory, MS Windows, MS Exchange, Unix / Linux OS.
Certification : Information security professional certifications such as CEH, CISSP, SANS, CISA, GIAC or similar are highly desired
LI-AH1
D-PCG
LI-remote
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $100,000-$135,000.
In addition, PCG provides a range of benefits for this role.
Medicaid Enterprise Data Warehouse Consultant
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. all committed to delivering solutions that change lives for the better.
The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.
To learn more, visit www.publicconsultinggroup.com.
Responsibilities
Medicaid Subject Matter Expert (Enterprise Data Warehouse) will provide Medicaid expertise in monitoring project life cycle implementations in waterfall, agile, and / or hybrid methodologies and provide subject matter expertise for large scale Enterprise Data Warehouse implementations.
The incumbent will assess current project status, progress, and quality in accordance with PMI standards in systems planning, design, development, implementation, and operations.
The successful candidate will have either state agency, federal, or vendor experience with state Medicaid systems and Decision Support Systems / Data Warehouse (DSS / DW) or EDW implementations.
The EDW SME will work with the project team to develop and produce project deliverables and work products in accordance with our overall strategy, approach, and methodology.
Other responsibilities will include :
- Provides project assurance and technical expertise on large-scale EDW IT projects
- Support in the development of all assigned deliverables, status reports, and other work products
- Assist in planning project work and developing / managing strategies or processes needed to support the project
- Support the goals and outcomes of the project stakeholders
- Support the development of project documents and deliverables as assigned
- Support development and delivery of regular status reporting
- Support the Identification, tracking, and management of project risks; including coordination for risk mitigation
- Support the Identification, tracking, and management of project issues; including coordination for issue resolution
- Participate in project meetings as needed and provide ongoing communication on project status
Qualifications
Required :
- Direct experience with Medicaid systems
- Self-directed and reports to Project Leadership
- Work experience with Medicaid, SNAP, TANF or other health and human service programs
- 3+ years of prior EDW or DSS / DW project experience to include planning, DDI, operations, infrastructure, and CMS Certification phases
- Demonstrated ability to work directly with diverse business and technical team members in a strong team-oriented environment
- Excellent written and verbal communication skills
Desired :
- QA / IV&V experience preferred
- CMS Certification Experience
LI-AH1
D-PCG
LI-remote
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $100,000-$135,000.
In addition, PCG provides a range of benefits for this role.
Recruiter
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. all committed to delivering solutions that change lives for the better.
The firm is a member of a family of companies with experience in all 50 states, clients in six Canadian provinces and Europe.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Responsibilities
- Performs full-cycle recruitment efforts.
- Develops advertisements and posting materials to attract appropriate candidates
- Creatively and proactively sources and pre-screens appropriate candidates for hiring managers
- Provides regular updates to hiring managers regarding recruitment activities and outcomes
- Checks reference and make offers of employment
- Participates in practice area labor plan development and needs assessment.
- Performs internal and labor marketplace analysis.
- Consults and counsels hiring managers regarding recruitment processes.
- Participates in local recruiting events and recruitment meetings with employment team.
- Communicates new hire details to HR team and insure a smooth on-boarding process.
- Produces recruitment activity reports
- Ensures EEO / AA compliance
Qualifications
Demonstrated ability to create recruitment strategies for a wide range of positions,
- Ability to build effective relationships with HR team and hiring managers.
- Outstanding follow-up skills and ability to work independently while remaining accountable
- Excellent verbal and written communication skills
- Strong attention to detail and ability to follow standard procedures.
- Proven ability to work well in a fast pace, deadline-oriented environment.
- Outstanding PC skills including Word, Excel and Outlook.
- Demonstrated knowledge of applicant tracking applications.
Education : Bachelor’s degree or equivalent experience required.
Experience : 3+ years of experience in a proactive recruiter role, preferably in a fast-growing professional services firm with a national presence.
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $52,000 - $61,500.
In addition, PCG provides a range of benefits for this role. .
Social Worker
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. all committed to delivering solutions that change lives for the better.
The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Responsibilities
Specific Responsibilities :
- Provide intensive case management services with diverse populations of customers involved with Welfare to Work activities.
- Complete psychosocial assessments to identify strengths, barriers, and service needs of customers and their families.
- Collaborate with PCG team members, County case workers, behavioral health providers, and other relevant parties.
- Assist in development of care plans to mitigate barriers to self-sufficiency.
- Participate in regularly scheduled case conferences involving Senior Mentors, ETAs, and other team members.
- Document and track assessment results, case actions, and customer progress.
- Respond efficiently to case emergencies as needed.
- Work effectively with Senior Mentors, Case Managers, and Wrap Around Leadership to strengthen families and provide them with coping skills as they prepare to eliminate barriers to self-sufficiency and enter / return to the workforce.
- Supervise clinical interventions of Senior Mentors.
This position requires full-time (Mon-Fri) in-office work. After 6 months of employment, employees may have the opportunity to work on a hybrid schedule, which will be evaluated case-by-case, based on the employee’s skills, knowledge progression at that time, and the needs of the business.
If approval is provided for hybrid work, employees may be asked at any time to return full-time to the office based on business needs.
Qualifications
Required Skills :
- Demonstrated ability to establish and execute defined program goals and objectives to ensure compliance measured performance
- Superior organizational and interpersonal skills, using tracking and record-keeping programs as assigned
- Experience engaging and maintaining relationships with community partners serving program participants
- Exceptional strength in strategic thinking, development of effective action plans, and problem solving
- Superior verbal and communication skills
- Ability to recognize and maintain the confidentiality of all materials in the work setting
- Ability to work independently, requiring minimal supervision
Required Education and Experience :
- A minimum of a Master’s Degree from an accredited U.S. college or university, or a certified foreign studies equivalency in social work
- Experience completing psychosocial assessments and providing case management services with diverse population.
- Experience working in a social service setting providing counseling, crisis intervention, or case management
- Experience utilizing integrated, online automated systems for data management purposes
San Diego County Residence is Required
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $64,480-$74,480 .
Yearly. In addition, PCG provides a range of benefits for this role.
Social Worker
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. all committed to delivering solutions that change lives for the better.
The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Responsibilities
Specific Responsibilities :
- Provide intensive case management services with diverse populations of customers involved with Welfare to Work activities.
- Complete psychosocial assessments to identify strengths, barriers, and service needs of customers and their families.
- Collaborate with PCG team members, County case workers, behavioral health providers, and other relevant parties.
- Assist in development of care plans to mitigate barriers to self-sufficiency.
- Participate in regularly scheduled case conferences involving Senior Mentors, ETAs, and other team members.
- Document and track assessment results, case actions, and customer progress.
- Respond efficiently to case emergencies as needed.
- Work effectively with Senior Mentors, Case Managers, and Wrap Around Leadership to strengthen families and provide them with coping skills as they prepare to eliminate barriers to self-sufficiency and enter / return to the workforce.
- Supervise clinical interventions of Senior Mentors.
This position requires full-time (Mon-Fri) in-office work. After 6 months of employment, employees may have the opportunity to work on a hybrid schedule, which will be evaluated case-by-case, based on the employee’s skills, knowledge progression at that time, and the needs of the business.
If approval is provided for hybrid work, employees may be asked at any time to return full-time to the office based on business needs.
Qualifications
Required Skills :
- Demonstrated ability to establish and execute defined program goals and objectives to ensure compliance measured performance
- Superior organizational and interpersonal skills, using tracking and record-keeping programs as assigned
- Experience engaging and maintaining relationships with community partners serving program participants
- Exceptional strength in strategic thinking, development of effective action plans, and problem solving
- Superior verbal and communication skills
- Ability to recognize and maintain the confidentiality of all materials in the work setting
- Ability to work independently, requiring minimal supervision
Required Education and Experience :
- A minimum of a Master’s Degree from an accredited U.S. college or university, or a certified foreign studies equivalency in social work
- Experience completing psychosocial assessments and providing case management services with diverse population.
- Experience working in a social service setting providing counseling, crisis intervention, or case management
- Experience utilizing integrated, online automated systems for data management purposes
San Diego County Residence is Required
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $64,480-$74,480 .
Yearly. In addition, PCG provides a range of benefits for this role.
Case manager
Overview
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. all committed to delivering solutions that change lives for the better.
The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Responsibilities
Health Practice Area
- The position is for a spanish speaking Case Manager in the New York City area
- The spanish speaking Case Manager will be responsible for assisting enrollees of a publicly administered New York State Medical Indemnity on behalf of a state agency
- The spanish speaking Case Manager will be charged with helping program recipients, family members, and caretakers navigate healthcare benefits offered through this Fund
- The spanish speaking Case Manager will also be responsible for utilizing a case management software system on a day-to-day basis
- The purpose of the Fund is to provide a funding source for future health care costs associated with birth related neurological injuries
- The spanish speaking Case Manager will also assist in development of program policies and procedures, and program improvement processes
- The Fund operations include, performing assessments, providing case management services, assisting families and program recipients through prior approval of certain healthcare services, and collaborating with the claims administration team
- Successful candidates will be accountable for the full patient care cycle
- This spanish speaking position can be remote. There are no evenings or weekends. No on-call
Responsibilities :
- Responsible for a small caseload of patients
- Responsible for helping program recipients, family members, and caretakers navigate healthcare benefits
- Assists in the development of program policies and procedures
- Responsible for the full patient care cycle
- Assesses, plans, implements, monitors and evaluates actions required to meet the client’s health and human services needed
- Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered
- Handles case assignments, draft service plans, review case progress and determine case closure
- Travels within the State to conduct periodic in person assessments
- Facilitates multiple care aspects (case coordination, information sharing, etc.)
- Helps patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Develops effective working relations and cooperate with medical team throughout the entire case management process
- Interacts with patients to keep track of their progress and to ensure satisfaction
- Records case information, complete accurately all necessary forms and produce statistical reports
- Document all care activity via case management software system
- Promotes quality and cost-effective interventions and outcomes
- Assesses and addresses motivational and psychosocial issues
- Adheres to professional standards as outlined by protocols, rules and regulations
Qualifications
Required Education / Experience / Licenses :
- 2+ years of experience working with pediatrics; experience or educational training in health or social services
- Experience in case management experience and home care experience
- Current and active New York license , certification or registration as a Registered Nurse or Current and active New York license , LSW (Social Work)
- Work experience or a practicum that involved the performance of assessments and the development of case management plans
- BS degree in related healthcare field
- Spanish speaking
Preferred Skills and Experience :
- Excellent communication, interpersonal and client-facing skills
- Ability to work independently and on a team
- Proven working experience in case management, including as a nurse, medical, mental health care manager or a social worker
- Excellent knowledge of case management principles, healthcare management and reimbursement
- Previous experience working with case management software
- Previous experience with psychological aspects of care
- Effective communication skills
- Excellent organizational and time management skills
- Problem solving skills and ability to multi-task
- Compassionate with teamwork skills
LI-remote
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides the following reasonable range of compensation for this role : $80,000-$100,000 .
In addition, PCG provides a range of benefits for this role. .