PSEG Jobs (3) | Careereer.com

Bookkeeper

PSEG New York, NY

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Performs bookkeeping operations in connection with the preparation and maintenance of customers’ accounting records.

This is a Part Time position.

Job Duties & Responsibilities

Make entries from more complex completed orders for service to customer records and prepare or generate orders incident to this operation.
Perform required bookkeeping operations to cancel or revise averaged bills, to correct meter reading errors, to change billing periods, to make adjustments of house heating accounts, to record arbitrary allowances, to effect changes in rate, etc.

and prepare records of sales adjustments and forms for corrected bills.

Perform required bookkeeping operations incident to the rendering of final bills.
Prepare vouchers for journal entries to transfer credits to other districts, charges from reserve for uncollectible accounts to accounts receivable, etc.

and make necessary entries.

Make corrections necessary in connection with accounting irregularities, and investigations.
Assemble data for replies to letters received from customers relating to accounts.
Review customer records to initiate disposition of unapplied credits in accordance with prescribed procedure.
Prepare statements on accounts as required, such as statements required for changes in rate, proofs of debt, etc.
Perform other miscellaneous clerical operations related to customers’ accounting, such as checking returned mail to customer records, and making entries and preparing forms for address changes, etc.
Review accounts, to supply information essential to granting credit on sundry sales charges, and, as instructed, pass credit or refer to supervisor concerned for further consideration.
Assist in the handling of telephone inquiries as required.
Assist employees of a higher classification, under close supervision, as assigned.
Perform other similar or less skilled related Center work, as directed .

Years of Experience

2 years of experience

Job Qualifications

Must meet the Company’s general requirements, and in addition :

Must have a minimum of a high school education or GED.
Must have a minimum of two years of relevant experience, of which a minimum of one year's experience must have been as a Bookkeeping Clerk, or equivalent.
Must have a general knowledge of the principles of elementary bookkeeping.
Must have average poise and tact as indicated by the ability to handle routine customer contacts in a pleasant and courteous manner and to explain procedures related to assigned work.
Must have a general knowledge of codes and of the more commonly used rates and their applications.

Desired :

Must have a general knowledge of the Customer Operations organization, of departmental functions, and of the procedures within the department incident to assigned work.
Should have a general knowledge of the functions of the Transmission and Distribution Department as related to work of accounting department.

Education

High School

Licenses or Certifications

None Noted

Training and Courses

None Noted

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

Full-time

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Bookkeeper

PSEG New York, NY

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Requisition : 73921

PSEG Company : Public Service Electric & Gas Co.

Salary Range : $ 22.742 - $ 37.674

Incentive : Not applicable

Work Location Category : Hybrid

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories : onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business.

Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion;

and supporting the communities we serve make this a particularly exciting time to join PSEG.

Union Local

UWUA 601

Summary

Performs bookkeeping operations in connection with the preparation and maintenance of customers’ accounting records.

This is a Part Time position.

Job Duties & Responsibilities

Perform required bookkeeping operations to cancel or revise averaged bills, to correct meter reading errors, to change billing periods, to make adjustments of house heating accounts, to record arbitrary allowances, to effect changes in rate, etc.

and prepare records of sales adjustments and forms for corrected bills.

Perform required bookkeeping operations incident to the rendering of final bills.
Prepare vouchers for journal entries to transfer credits to other districts, charges from reserve for uncollectible accounts to accounts receivable, etc.

and make necessary entries.

Make corrections necessary in connection with accounting irregularities, and investigations.
Make required entries on non-system accounts approved for inclusion in report of uncollectible accounts.
Assemble data for replies to letters received from customers relating to accounts.
Review customer records to initiate disposition of unapplied credits in accordance with prescribed procedure.
Prepare statements on accounts as required, such as statements required for changes in rate, proofs of debt, etc.
Perform other miscellaneous clerical operations related to customers’ accounting, such as checking returned mail to customer records, and making entries and preparing forms for address changes, etc.
Review accounts, to supply information essential to granting credit on sundry sales charges, and, as instructed, pass credit or refer to supervisor concerned for further consideration.
Assist in the handling of telephone inquiries as required.
Assist employees of a higher classification, under close supervision, as assigned.
Perform other similar or less skilled related Center work, as directed .

Years of Experience

2 years of experience

Job Qualifications

Must meet the Company’s general requirements, and in addition :

Must have a minimum of a high school education or GED.
Must have a minimum of two years of relevant experience, of which a minimum of one year's experience must have been as a Bookkeeping Clerk, or equivalent.
Must have a general knowledge of the principles of elementary bookkeeping.
Must have average poise and tact as indicated by the ability to handle routine customer contacts in a pleasant and courteous manner and to explain procedures related to assigned work.
Must have a general knowledge of codes and of the more commonly used rates and their applications.

Desired :

Must have a general knowledge of the Customer Operations organization, of departmental functions, and of the procedures within the department incident to assigned work.
Should have a general knowledge of the functions of the Transmission and Distribution Department as related to work of accounting department.

Education

High School

Licenses or Certifications

None Noted

Training and Courses

None Noted

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information. If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic.

Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

This site (http : / / www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.

pseg.com by clicking on the emPower icon, then selecting careers.

PEOPLE WITH DISABILITIES :

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.

com. If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.

com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO / AA INFORMATION (Click link below)

Know your Rights : Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision

Full-time

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Operation manager

PSEG New York, NY

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Requisition : 74796

PSEG Company : Public Service Electric & Gas Co.

Salary Range : $ 125,700 - $ 211,900

Incentive : PIP 20%

Work Location Category : Hybrid

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories : onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business.

Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion;

and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

The Inquiry Call Center is a 24 / 7 operation and operates out of two locations, Newark and Bordentown, New Jersey. This position resides in Newark.

The Call Center handles approximately 6.5 million calls per year and serves over 2.2 million customers in our service territory.

This manager position will lead daily operations of the Call Center by organizing the workflow systems, portfolios and activities of the various departments to maintain and deliver optimum quality of service to customers.

Job Responsibilities

Position manages customer facing bargaining unit and management personnel to achieve targeted performance across all areas of PSE&G scorecards.

Scorecard targets encompass safety, customer experience, associate availability, operational and financial metrics.

Position leads personnel and initiatives to continually enhance safety, health, wellness and environmental performance of the department.

Manager owns the Medical Emergency Escalation Procedure and its execution.

Responsible for operating integrity of multiple contact center locations. Leads the delivery of a consistent customer experience across multiple service channels including inbound / outbound calls, , email, correspondence and self-service platforms.
Leads contact center operations during system interruption, storm outage events and reoccurring workload peaks. Safeguards company assets, customer information and insures compliance with all applicable SOX controls.
Leads the development and execution of employee engagement actions plans; demonstrates the ability to maintain collaborative relationships with Union leadership and administer the collective bargaining agreement.
Position provides leadership, personnel development and overall direction to foster a collaborative atmosphere in pursuit of Company goals and objectives.
Position leads / implements cross departmental process improvement efforts. Position continually scans the external environment for emergent proven practices and benchmarking trends in contact center operations.
This position requires occasional travel to conferences and benchmarking events.
As required, initiate oral, written and one-on-one communication with customers.
As an employee of PSE&G, you should be aware that during storm / outage restoration efforts, you may be required to work extended hours and / or perform functions different from normal operations.
You may also be required to work at alternate locations.

Job Specific Qualifications

Required :

BS Degree or, in lieu of a degree, 12 years of experience
Minimum 8 years operational experience leading customer facing work teams and / or process improvement efforts to foster continuous improvement
Experience leading in a union environment.
Strong interpersonal, communication and negotiation skills
Ability to develop organizational talent and manage performance.
Must foster an inclusive work environment and respects all aspects of diversity
Demonstrated ability to plan, organize and multi-task
Must have a valid driver’s license
Financial acumen, analytical and process improvement skills
Proficient with Microsoft Office

Desired :

Operating experience SAP / CRM
Lean Six Sigma experience / Black Belt Certification
Work experience with contact center infrastructure (ACD, IVR, Voice Analytics, etc.)

Minimum Years of Experience

8 years of experience

Education

Bachelor

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.

Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.

If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.