Proper Hospitality Jobs (15)

Description

Proper Hospitality is seeking an experience, personable full-time Bartender at Lillie's, our high-end French bistro style restaurant at The Culver Hotel, our 46-room boutique luxury property located in the heart of downtown Culver City.

The Bartender will prepare alcohol and non-alcohol beverages and will interact with guests, take orders, serve snacks and drinks as necessary.

Job Overview

• Assess customers' needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Maintain compliance with departmental policies, procedures, and standards

Qualifications

• Proven bartending experience in a fast-paced environment
• Strong knowledge of mixing, garnishing and serving drinks
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean
• Proactive attitude with strong organizational skills
• Flexible schedule - Willing and able to work shift duties that may include evenings, weekends and holidays

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn’t proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Description

Hotel June is seeking a Host for our two signature outlets and bars. Inspired by the soul and spirit of California, Scenic Route and Caravan Swim Club offer vibrant food and drink for hotel guests and the local community, drawing inspiration along the coast from Baja, MX to Santa Barbara, CA .

This ideally located 250-room re-imagined Hotel on the Westside with two restaurants, creative event venues, and a spectacular pool deck is the flagship of a new thoughtful, accessible, lifestyle brand from Proper Hotels.

The Host will provide excellent customer service by creating a personable and memorable experience for guests. The Host could be stationed at either the pool during our day-time pool service or inside our outlets depending on schedule.

OPEN AVAILABILITY A MUST, ESPECIALLY WEDNESDAY AND SUNDAY.

Benefits and Perks

Health insurance including medical, dental and vision, free parking, free meal on shift, paid vacation time, paid sick time, 401k, pension, discounts at other Proper properties, dining discounts, referral bonuses, overtime opportunities, uniform provided and dry cleaned, working in a safe outdoor dining outlet, room for growth within a growing company.

Job Overview

• Utilize the Reservation System to monitor and make reservations
• Assist in handling reservations and floor charts
• Assist Managers with pacing the flow of the guest experience
• Assist dining room team in tracking and recording guest preferences
• Support servers in satisfying guest needs by taking direction and assisting as needed
• Assist guests with elevator access
• Assist with venue cleanliness, set-up, and take-down
• Regularly rotate through space to check in guest experience
• Confirm guest reservations by phone and / or email
• Assist with guest parking validations
• Speak eloquently about the hotel, restaurant and menu
• Understand the different menu items
• Prioritize guests’ needs above service team member convenience
• Gain insights to a guests’ dining preferences through verbal and nonverbal cues
• Be respectful and courteous to all guests and associates
• Maintain the ambiance and service standards of the hotel at all times, while on property
• Prepare room for dining by preparing tables and setting decorations, candles, napkins, service plates, polishing glassware and polishing utensils
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Assist with food and drink delivery when called upon
• Respond to additional guest requirements by inquiring of needs, observing dining process
• Conclude dining experience by acknowledging choice of restaurant, inviting patrons to return

Skills / Knowledge Required

• Display a desire to exceed expectations with every interaction
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational skills
• Work flexible schedules and willing and able to work shift duties that may include evenings, nights, weekends and holidays
• Collaborate with Colleagues cross-departmentally
• Perform job functions with attention to detail, speed and accuracy
• Work cohesively with Colleagues as part of a team

Company Overview :

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Description

Hotel June is seeking a Sous Chef for our two signature outlets and bars. Inspired by the soul and spirit of California, Scenic Route and Caravan Swim Club offer vibrant food and drink for hotel guests and the local community.

This ideally located 250-room re-imagined Hotel on the Westside with two restaurants, creative event venues, and a spectacular pool deck is the flagship of a new thoughtful, accessible, lifestyle brand from Proper Hotels.

Responsibilities

• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
• Assist in overseeing inventory, purchasing and food cost
• Manage staffing levels to ensure that guest service, operational needs and financial objectives are met
• Ensure compliance with food handlers and sanitation standards
• Maintain complete knowledge of and comply with all departmental policies, procedures, and brand standards
• Support the Chef de Cuisine in the training, mentoring, development and management of the kitchen staff and supervise / coordinate all related culinary activities
• Assist with completing daily, weekly, and monthly management administrative duties including operations reports, financial documentation, human resources / staff management paperwork, standard operating procedures, safety and sanitations checklists, and ordering inventory documentation

Skills / Knowledge Required

• 2+ years’ experience in a similar position in a fast-paced environment
• The ability to motivate and inspire others to work cooperatively to achieve a designated goal
• Strong written, verbal, and non-verbal communication skills
• Proactive attitude with strong organizational and time management skills
• Flexible schedule - Willing and able to work shift duties that may include evenings, nights, weekends and holidays
• Experience successfully leading in a fast-paced environment and prioritizing demands
• Excellent critical thinking and decision-making skills
• TIPS and Serv Safe Preferred

Education

Culinary Degree or Equivalent Training required.

The Culver Hotel is seeking a dynamic General Manager to take the helm at our 46-room reimagined boutique luxury property located in the heart of Downtown Culver City.

A seamless merger of artful design and European ambiance, The Culver Hotel features three dining options for a curated experience, one-of-a-kind eclectic interiors ensuring that no two rooms are exactly alike, an in-house art gallery and 5,000 square feet of meeting and event space.

The General Manager is responsible for all aspects of the daily operations within the hotel, working with both the property and corporate teams on implementation of the brand and service strategy.

This position also ensures that the operation exceeds guest needs, focuses on increasing revenue, creates a compelling, high-performance culture and maximizes market share.

General Responsibilities

• Lead, direct and manage all hotel operations, including but not limited to : hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guest inquiries and resolving concerns, and hotel-wide meeting participation and facilitation
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance, service and financial measurement
• Ensure a culture that promotes guest and team member satisfaction
• Monitor and develop colleague performance, particularly the executive team and department heads, to include but not limited to : providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and rewards
• Build owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
• Recruit, interview and train colleagues
• Identify operational performance, productivity and efficiency gaps; implement measures to correct those deficiencies
• Serve as primary liaison with both hotel owners and corporate entities
• Serve as active, involved member in the local community and work to build strong relationships with local officials, businesses and customers

Qualifications

• Minimum 2 years of experience as a Hotel General Manager; luxury or luxury lifestyle preferred
• Exceptional aptitude in managing budgets, driving commercial performance, and increasing revenue and profitability
• Ability to articulate an inspiring vision that creates a purposeful and unified mission of the hotel’s transformation
• Demonstrate the ability to implement transformative business-oriented strategies and solutions
• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
• Known for an entrepreneurial mindset, creative problem-solving skills and business acumen with analytical depth
• Local market expertise preferred but not required
• Experience managing a multicultural workforce

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn’t proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Description

Avalon Hotel Beverly Hills is looking for highly motivated hospitality professional, to serve as a Front Desk Agent. The Front Desk Agent will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

Prefer candidate open to 2 night shifts and 3 evening shifts, can be flexible.

Job Overview

• Will provide the first point of contact for guests and ensure an excellent, memorable first impression
• Demonstrate the ability to effectively interact, coordinate and communicate to ensure a smooth arrival through departure experience for all guests
• Successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost / found policy, etc.)
• Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data
• Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction

Qualifications

• Display a desire to exceed expectations with every interaction
• Flexibility to work in shifts (preferred availability for 2 night, 3 day shifts)
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational skills

Education

• High school diploma or general education degree (GED or two to three years related experience and / or training; or equivalent combination of education and experience)
• Minimum of 2 years of customer service experience in a high-volume setting preferred previous hospitality experience.
• Proficient in Windows, Office, and property management systems highly desirable.
• Experience a plus.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Description

Situated

in Downtown’s Second Street District, Austin Proper Hotel and Residences is the

newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary

Austin City Limits music venue and nearby boutiques. With inspiring interiors

by Kelly Wearstler and culinary offerings in collaboration with McGuire Moorman

Lambert Hospitality, Austin Proper offers 244 rooms and suites, a dedicated spa

and fitness center, and 14,000 square feet of meeting and event spaces,

including a rooftop pool deck offering small-batch tequilas and majestic lake

views. Anything less just wouldn’t be Proper.

Located on the 5th floor of the Austin Proper

Hotel, La Piscina is a convivial poolside restaurant and bar serving

Texas-inspired Mexican cuisine. This vibrant, open space overlooks the downtown

Austin bustle as groups convene over family-style platters, ceviche, and

table-top sizzling fajitas, fresh seafood grilled over a wood fire and

house-made tortillas from an open comal. The bar provides an accompanying

selection of frozen margaritas, native Mexican spirits, small-batch tequila

mezcal, as well as an assortment of outdoor-friendly snacks.

Overview

The La Piscina Restaurant Manager is responsible for managing service,

quality control and consistent F&B experience is executed under the

direction of the General Manager.

This

position creates an exciting, innovative, and

memorable dining experience for all guests. Leads a well-rounded and

knowledgeable front-of-house team while responsible for daily, weekly, and monthly

delivery on special projects and ensuring optimal member, guest and staff

experience is executed.

Responsibilities / Duties

Daily

evaluation of restaurant service performance, coordination of timely food

production.

Participates

in evaluation of food products, kitchen employee performance, and

development of products consistent with our market position.

Develop a

selection and pricing strategy of all liquors and wines and supervision of

their procurement.

Assist the

General Manager in building financial objectives on an annual basis

through the budget process.

Assist in

meeting the financial targets in the sales area by executing and improving

the annual marketing plan, reacting quickly to new opportunities, running

consistently high operation standards, and effective utilization of

marketing funds.

Help meet the

budget in all areas of cost control with a consistent focus on the cost of

sales and payroll.

Responsible

for communicating with management, colleague and accounting staff,

identifying developed personnel and providing the necessary training as

positions open.

All personnel

should receive regular, timely and honest evaluations of their performance

Implement and

conduct ongoing training programs for new and existing management and

employee staff.

Responsibility

for the daily cleanliness of the restaurant both internally and externally

by coordinating kitchen cleanliness and service area maintenance with the GM

and Chef.

Supervises all

non-supervisory service employees.

Carries out

supervisory responsibilities in accordance with the organization's

policies and applicable laws.

Responsibilities

include interviewing, hiring, and training employees; planning, assigning,

and directing work; appraising performance; rewarding and coaching

employees; addressing complaints and resolving problems.

Qualifications

Minimum of a

high school diploma or certificate, post high school education and degree

preferred

Minimum of

three (3) years food and beverage supervisory experience required.

Bachelor

Degree in Hospitality, Restaurant, or Culinary Management is preferred.

Food Handler

Certification

Flexible

schedule, able to work evenings, weekends, and holidays when needed.

Possess strong

leadership, communication, organization, and relationship skills

Experience

with training, financial management, and customer service

Familiar and

comfortable with interviewing candidates, handling colleague concerns and

holding colleagues accountable

A true desire

to exceed guest expectations in a fast-paced lifestyle luxury

environment

Capable of

producing a consistent product in a timely manner

Able to

communicate effectively with the management team, guests, and colleagues

Team builder

and ability to successfully manage and develop a team

Required Skills / Abilities :

Ability to break down barriers and resolving

potential conflicts swiftly and effortlessly

Strong communication and presentation skills

to all levels of management

Ability to think outside the box and approach

all issues with a completely fresh approach

Ability to anticipate needs and over deliver

wherever possible

Ability to change direction and work on

multiple projects aspects at once

Enthusiastic, passionate, able to enthuse and

motivate others

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who

share a common love for hotels and the art of hospitality. Our philosophy is

simple : There is a right way to do things, and anything less just isn’t proper.

We are seeking out the best of the best from inside and outside of the

industry to work alongside us as we grow a new kind of lifestyle Hospitality

Company inspired by a centuries-old tradition. The work is challenging,

fast-paced, and rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and

applicants for employment without regard to race, color, religion, sex,

national origin, age, disability, gender, gender identity or expression,

genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories

in a manner consistent with local Fair Chance Hiring Ordinances.

Situated

in Downtown’s Second Street District, Austin Proper Hotel & Residences is

the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake,

the legendary Austin City Limits music venue and nearby boutiques. With

inspiring interiors by Kelly Wearstler and culinary offerings in collaboration

with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated

spa and fitness center, and 9,500 square feet of meeting and event spaces, including

a rooftop pool deck offering small-batch tequilas and majestic lake views.

Anything less just wouldn’t be Proper.

Executive Sous Chef will report directly to the Executive Chef and have a

dotted line to Hotel Executive Committee-Member Director of Food &

Beverage. This position partners to prepare and manage multiple restaurants,

lounges, banquets, and in-room dining.

Job Overview

Executive

Sous Chef works directly with and in the absence of the Culinary Director

successfully maintains and improves the culinary& stewarding operations.

This position monitors the daily functions of the culinary & stewarding

departments, including providing support and guidance to the culinary &

stewarding teams, ending in a positive guest experience.

Duties / Responsibilities

Support senior leadership by

developing and assuming key management responsibilities

Provides guidance and direction

for day-to-day operations

Assume the role of liaison

between all departments within the culinary division and all hotel operation

outlets

Supervise (4) hotel operation

outlet Chef de Cuisine performance and provide council as to the

preparation and cooking of various food items

Develop and implement creative

menu items that adhere to Proper brand standards

Plan, coordinate &

implement special events and holiday functions

Manage hourly kitchen employees

through scheduling, payroll, training, coaching, evaluating, and

hiring

Lead and coach the team towards

achieving exceptional guest service and colleague satisfaction

results

Ensure proper safety and

sanitation of all kitchen facilities and equipment

Organize and facilitate

departmental meetings, training and goals setting

Prepare production lists

concerning food cost controls and supervise requisitioning of food to

prevent stockpiling and losses due to spoilage

Assist with building and

maintaining in-house menu specifications and maintain appropriate menu and

banquet file

Education

and Qualifications

• A culinary degree is preferred
• 3-5 years of hotel experience

as a Senior Sous Chef, Chef de Cuisine, or Banquet Chef

8-10 years of progressive

kitchen operations experience

In-depth skills and knowledge

of all kitchen operations including experience working all stations,

managing labor, and food costs

Possess strong leadership,

communication, organization, and relationship skills

Experience with training,

financial management, and customer service

Familiar and comfortable with

interviewing candidates, handling colleague concerns and holding

colleagues accountable

Proficient in general computer

knowledge

A true desire to exceed guest

expectations in a fast-paced lifestyle luxury environment

Capable of producing a

consistent product in a timely manner

Ability to taste and evaluate food

and beverage products

Able to communicate effectively

with the management team, guests, and colleagues

Team builder and ability to

successfully manage and develop a team

Required

Skills / Abilities :

Collaborative approach with all hotel

operations departments, particularly food & beverage, sales &

marketing, hotel relations

Ability to break down barriers and resolving

potential conflicts swiftly and effortlessly

Strong communication and presentation skills

to all levels of management

Ability to think outside the box and approach

all issues with a completely fresh approach

Ability to anticipate needs and over deliver

wherever possible

Ability to change direction and work on

multiple projects aspects at once

Enthusiastic, passionate, able to enthuse and

motivate others

Company

Overview

Proper Hospitality is made up of a diverse group of passionate individuals who

share a common love for hotels and the art of hospitality. Our philosophy is

simple : There is a right way to do things, and anything less just isn’t proper.

We are seeking out the best of the best from inside and outside of the

industry to work alongside us as we grow a new kind of lifestyle Hospitality

Company inspired by a centuries-old tradition. The work is challenging, fast-paced,

and rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and

applicants for employment without regard to race, color, religion, sex,

national origin, age, disability, gender, gender identity or expression,

genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories

in a manner consistent with local Fair Chance Hiring Ordinances.

Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques.

With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views.

Anything less just wouldn’t be Proper.

Job Overview

Bell / Door Attendant must possess a positive and upbeat personality with a

desire to deliver outstanding customer service to our guests. A background in a

luxury hotel, customer service or hospitality role is preferred, but most

importantly we are seeking a candidate who demonstrates responsibility,

friendliness and etiquette.

Responsibilities / Duties

• Welcome, greet and escort guests
• Provide assistance with luggage and

transportation needs

Coordinate guest requests, reservations and

miscellaneous tasks as required

Maintain accurate knowledge of hotel

services

Ensure that all deliveries for guests are

correctly recorded and then delivered to the correct destination in a timely

fashion

Ensure that management / leadership team is

kept fully aware of any relevant feedback from guests and / or other departments

Qualifications

1-3 years’ experience in a similar role in

hospitality

Must be motivated and demonstrate

exceptional customer service and interpersonal skills

Excellent ability to communicate clearly,

concisely, and openly in all interactions

Strong organizational and analytical skills,

along with demonstrated ability to multi-task and prioritize in a fast-paced

work environment

Flexible schedule - Willing and able to work

shift duties that may include evenings, weekends and holidays

Company Overview

Proper Hospitality is made up of a diverse

group of passionate individuals who share a common love for hotels and the art

of hospitality. Our philosophy is simple : There is a right way to do things and

anything less just isn’t proper. We are seeking out the best of the best from

inside and outside of the industry to work alongside us as we grow a new kind

of lifestyle Hospitality Company inspired by a centuries-old tradition. The

work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment

opportunities to all employees and applicants for employment without regard to

race, color, religion, sex, national origin, age, disability, gender, gender

identity or expression, genetics, or any other federal / state protected

category.

Proper Hospitality will consider qualified

applicants with criminal histories in a manner consistent with local Fair

Chance Hiring Ordinances.

Situated in Downtown’s Second Street District, Austin Proper Hotel and Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques.

With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with McGuire Moorman Lambert Hospitality, Austin Proper offers 244 rooms and suites, a dedicated spa and fitness center, and 14,000 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and sunset views.

Anything less just wouldn’t be Proper.

Job Overview

Reporting directly to

the Security Manager, the Security Officer will be responsible for the safe

keeping of the property assets, guests, residences and colleagues.

Responsibilities / Duties

• Know and ensure compliance with the Loss Prevention SOP’s
• Assist with guest and residential requests, guestroom entries while

maintaining proper security and guest and residential privacy

Efficiently relay information involved in emergency situations to designated

management

Manage all

procedures within lost and found

Conduct regular

property patrols

• Create activity and incident reports
• Exemplifies Proper Five Service Standards and Proper Ethos

Qualifications

Minimum 1 year experience in security / loss prevention field in a luxury or

lifestyle hotel preferred

• Must be detail-oriented and have excellent organization skills
• Must be able to effectively communicate both verbally and written, with all

level of employees and guests in an attentive, friendly, courteous and service

oriented manner

Flexible schedule - willing and able to work shift duties that may include

evenings, weekends and holidays

Education

Bachelor’s Degree preferred

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who

share a common love for hotels and the art of hospitality. Our philosophy is

simple : There is a right way to do things and anything less just isn’t proper.

We are seeking out the best of the best from inside and outside of the

industry to work alongside us as we grow a new kind of lifestyle Hospitality

Company inspired by a centuries-old tradition. The work is challenging and

fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and

applicants for employment without regard to race, color, religion, sex,

national origin, age, disability, gender, gender identity or expression,

genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories

in a manner consistent with local Fair Chance Hiring Ordinances.

Description

The Culver Hotel is seeking a Room Attendant to join the team at our 46-room reimagined, boutique luxury property in the heart of Culver City.

This key role will be an integral member of our Housekeeping Team and will ensure the cleanliness and appearance of the hotel's guest rooms.

The Room Attendant will also provide customers with world-class service in a timely and friendly manner.

Responsibilities

• Change bed linen and make beds
• Replace used towels
• Sweep and mop floors
• Vacuum carpets
• Dust furniture
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar
• Clean public areas, like corridors
• Report any technical issues and maintenance needs
• Address guests’ queries (e.g. on additional services)
• Help guests retrieve lost items
• Ensure all assigned rooms are clean and tidy by the end of the shift
• Follow hotel security guidelines

Qualifications

• Display a desire to exceed expectations with every interaction
• Flexibility to work in shifts
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational skill

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Hotel June is looking for highly motivated hospitality professional, to serve as Front Desk Agent. The Front Desk Agent will deliver customer service excellence at all times, by creating a personable and memorable experience for guests.

Responsibilities

• Provide a warm, authentic greeting to all guests according to company standards.
• Display a positive and enthusiastic attitude and be a team-player.
• Ability to multi-task, work in a fast-paced environment and maintain composure at all times; be solutions oriented, open minded, and always seeking to improve.
• Understand and communicate Proper brand standards to guests.
• Provide knowledgeable and comprehensive information about the neighborhood and surrounding areas.
• Promptly answer, record, and complete all guests’ requests, phone calls, questions, or concerns.
• Process arrivals and departures, complete registration paperwork, obtain and post payments, and balance cash banks.
• Execute check in process per company standards.
• Arranging airport and local transportation through established network of vetted vendors and seeking new best practices.

Qualifications

• Display a desire to exceed expectations with every interaction
• Flexible and organized
• Able to work under pressure
• Dependable and detail-oriented
• Opera PMS knowledge
• Basic knowledge and experience with Microsoft office products and the internet
• Must be able to stand for long periods of time
• Proactive and productive
• Strong customer service skills
• Initiates innovative ways to bring value to the community
• Outstanding interpersonal skills
• Must be willing to work a flexible schedule, including evenings, weekends, holidays, consistent with the needs of the property
• Excellent communication skills- both oral and written
• Strong ability to assess a situation, show good judgment, and resolve conflicts
• Attentive to details with excellent follow-through skills

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Job Summary

The Purchasing Agent delivers excellent customer service at all times and is responsible for the efficient operation of the Hotel supply storerooms.

The Purchasing Agent coordinates activities involved with purchasing products from vendors and / or manufacturers and ensures product availability.

They also maintain cleanliness and assist in the maintenance of the storeroom, receipt of goods, and general oversight of the Loading Dock and equipment.

Essential Job Duties

• This individual will maintain complete knowledge of and comply with all departmental policies / service procedures / standards.
• Maintain complete knowledge of and comply to Proper Image , Proper grooming standards, and Proper Uniform policies.
• Maintain complete knowledge of Proper Fundamentals.
• Attend pre-shift briefings / lineups and provide operational feedback.
• Set up and organize workstation with designated supplies, forms and resource materials; report shortages to Manager.
• Adhere to all safe movement and ergonomic guidelines.
• Open Storeroom, Check Refrigeration Temperatures, Verify all Goods Received. Issue Stock. Rotate Stock.
• Store : Dry Food Goods, Meat, Fish, Poultry, Produce, Dairy, Beverages, Paper Supplies, Guest Supplies, Stationery, Silver, Glassware, China, Linen, Cleaning Supplies in designated areas.
• Maintain Storeroom Maintenance.
• Maintain cleanliness and organization of storeroom; remove trash, wipe down shelves / counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Clean designated areas with proper chemicals, tools and equipment.
• Ensure that nothing is stored in stairwells or in violation of fire code.
• Maintain accurate files on all authorized purchase orders.
• Review open POs and resolve with Purchasing Agent.
• Match receiving invoices to authorized POs and review accuracy of charges; reconcile differences with Purchasing Agent and / or vendor.
• Prepare authorized invoices for payment to vendors.
• Balance food and beverage invoices with Daily Receiving Report.
• Follow up on goods received without invoices.
• Create new vendor accounts in the system and update vendor master accounts.
• Print checks and attach to matched documentation; distribute to designated personnel for authorized signature.
• Assist in Inventory as directed by Manager. Secure Storeroom. Receive, Record and Deliver guest and colleague packages.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance (very important)

Move over sloping, uneven, or slippery surfaces

Responsibilities

• Calculate figures for food inventories, orders, and costs
• Maintain clear and organized records to ensure all reports and invoices are filed and stored properly
• Post invoices using computer programs
• Conduct inventory audits to determine inventory levels and needs
• Complete requisition forms for inventory and supplies
• Notify manager / supervisor of low stock levels
• Verify and track received inventory and complete inventory reports and logs
• Reconcile shipping invoices and receiving reports to ensure count accuracy
• Receive, unload, and process deliveries
• Refuse acceptance of damaged, unacceptable, or incorrect items
• Troubleshoot vendor delivery issues and oversee return process
• Adhere to food safety and handling policies and procedures across all food-related areas
• Monitor PAR levels for all food items to ensure proper levels
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
• Speak with others using clear and professional language; prepare and review written documents accurately and completely;

answer telephones using appropriate etiquette

• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
• Comply with quality assurance expectations and standards
• Read and visually verify information in a variety of formats (e.g., small print)
• Visually inspect tools, equipment, or machines (e.g., to identify defects)
• Enter and locate work-related information using computers and / or point of sale systems
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn’t proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.