Security Solutions Engineer
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Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks : vulnerabilities in people.
With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks.
Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk : their people.
That’s why we’re a leader in next-generation cybersecurity.
The Role
The Security Solutions Engineer is an information security expert responsible for assessing and improving the security posture of customer environments.
The Security Solutions Engineer manages the technical aspects of customer systems and is primarily responsible for solution uptime, availability, policy development and problem troubleshooting.
Security Solutions Engineers are also responsible for the technical development of various clients’ security solutions such as : Proofpoint Protection Server, TAP, TRAP, and other Proofpoint products.
Your day-to-day
- Serve as an escalation point for other engineers on the team
- Optimize security policies to protect against emerging threats and adhere to industry best practices
- Create and develop custom solutions for managed security systems
- Maximize system uptime, availability, and performance
- Utilize internal CRM for problem tracking and project development
- Assist the team in meeting all customer SLAs
- Unsurpassed attention to detail, analytical problem-solving skills, and ability to diagnose and troubleshoot technical issues
- Maintain awareness of industry trends, security news, and best practices
- Take on-call rotation after hours and on weekends, serving as a point of escalation as necessary
- Provide flexibility with schedule to cover job requirements
- Ability to quickly and efficiently resolve client issues while maintaining high levels of client satisfaction
- Lead technical discussions with customers and partnering organizations
- Research and analyze industry trends and security vulnerabilities, in order to effectively communicate to customers any risk to their environments and implement solutions to mitigate the risk
- Administer and support lab environment to include change request review and approval, maintenance, and design
Job Requirements
- Bachelor’s Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree
- Experience with Email Security
- Experience and proficiency in Proofpoint email security products, to include certification and training
- Experience and proficiency designing and implementing Proofpoint solutions
- High Level of critical thinking and proven ability to manage customer expectations high pressure situations
- Proficiency in technical writing, diagraming, and communications.
Nice to haves :
- Experience with Proofpoint email security products - PoD / TAP / TRAP
- Expert in information security or network security
- SQL or Oracle database experience
- Regular expression experience
- Scripting knowledge of Perl, Python, Java, or Bash
- Proofpoint product certifications
- Industry certifications such as CISSP, Network+, Security+, etc.
- Experience working in Managed Services.
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success.
We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly culture-add’, and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtPFPT
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity.
Our compensation reflects the cost of labor across several geographic markets, and we pay differently based on those defined markets as set out below.
Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee.
This role may be eligible for variable pay and / or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.
Base Pay Ranges :
SF Bay Area, New York City Metro Area :
Base Pay Range : 105, - 165, USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska :
Base Pay Range : 88, - 138, USD
All other cities and states excluding those listed above :
Base Pay Range : 79, - 124, USD