Prometric Jobs (3)

Customer service representative

Prometric Baltimore, MD
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OVERVIEW

In this position, you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization! PERKS :

  • Comprehensive Healthcare Benefits
  • Paid Time Off
  • 12 Paid Holidays
  • Generous Employee Referral Program
  • Opportunities for Career Growth
  • Free Employee Assistance Program
  • No Evening Shifts
  • No Selling and No Cold Calling
  • Vacation

RESPONSIBILITIES :

  • Assist candidates (via phone calls, emails, and scanned applications) with the certification / testing process from registration to test delivery.
  • Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.

QUALIFICATION REQUIREMENTS : EDUCATION :

High school diploma or equivalent

EXPERIENCE :

1 year of customer service experience (call center, retail, restaurant, etc.)

SKILLS :

  • Ability to multitask in a fast-paced environment
  • Basic to Intermediate computer software skills (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to empathize
  • Exhibit professionalism during all interactions with internal and external stakeholders
  • Must complete full three weeks of training with no absences

WORK SCHEDULE

  • Two Shifts Mon - Fri (8 AM 5 PM OR 9 AM 6 PM)

PHYSICAL JOB REQUIREMENTS :

  • Ability to sit for extended periods of time
Full-time
APPLY

Customer service representative

Prometric Baltimore, MD
APPLY

OVERVIEW

In this position, you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization! PERKS :

  • Comprehensive Healthcare Benefits
  • Paid Time Off
  • 12 Paid Holidays
  • Generous Employee Referral Program
  • Opportunities for Career Growth
  • Free Employee Assistance Program
  • No Evening Shifts
  • No Selling and No Cold Calling
  • Vacation

RESPONSIBILITIES :

  • Assist candidates (via phone calls, emails, and scanned applications) with the certification / testing process from registration to test delivery.

QUALIFICATION REQUIREMENTS : EDUCATION :

High school diploma or equivalent

EXPERIENCE :

1 year of customer service experience (call center, retail, restaurant, etc.)

SKILLS :

  • Ability to multitask in a fast-paced environment
  • Basic to Intermediate computer software skills (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to empathize
  • Exhibit professionalism during all interactions with internal and external stakeholders
  • Must complete full three weeks of training with no absences

WORK SCHEDULE

  • Ability to work Occasional Saturday & Sunday (8 AM - 5 PM)
  • Two Shifts Mon - Fri (8 AM 5 PM OR 9 AM 6 PM)

PHYSICAL JOB REQUIREMENTS :

  • Ability to sit for extended periods of time
Full-time
APPLY

Customer service representative

Prometric Baltimore, MD
APPLY

OVERVIEW

In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization!

PERKS :

  • Comprehensive Healthcare Benefits
  • Paid Time Off
  • 12 Paid Holidays
  • Generous Employee Referral Program
  • Opportunities for Career Growth
  • Free Employee Assistance Program
  • No Evening Shifts
  • No Selling and No Cold Calling
  • Vacation

RESPONSIBILITIES :

  • Assist candidates (via phone calls, emails, and scanned applications) with certification / testing process from registration to test delivery.
  • Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.

QUALIFICATION REQUIREMENTS :

EDUCATION :

High school diploma or equivalent

EXPERIENCE :

1 year of customer service experience (call center, retail, restaurant, etc.)

SKILLS :

  • Ability to multitask in a fast-paced environment
  • Basic to Intermediate computer software skills (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to empathize
  • Exhibit professionalism during all interactions with internal and external stakeholders
  • Must complete full three weeks of training with no absences

WORK SCHEDULE

  • Ability to work Occasional Saturday & Sunday (8AM - 5PM)
  • Two Shifts Mon - Fri (8AM 5PM OR 9AM 6PM)

HOURLY RATE : $15.00

PHYSICAL JOB REQUIREMENTS :

Full-time
APPLY