Professional Career Match Solutions Jobs (1)

Logistics Operations Manager

Location Nashville, TN

Salary $70k to $75k plus bonus and benefits

Normal working hours and days : Variable; 1-hour meal break.

Logistics Operations Manager :

POSITION PURPOSE AND OBJECTIVES :

• The position of Operations Manager is to directly manage an operational area whose processes support a broad base of financial institutions.
• The incumbent will plan, implement, and maintain human resource excellence, technological enhancements, internal controls / audit compliance, and expense budgeting.
• The position manages centralized diverse functions requiring management flexibility within the Currency / Coin processing environment.

ESSENTIAL JOB Responsibilities :

• Manages various functions / activities to meet specific goals of the Site.
• Participates in site budget and goal planning.
• Ensures the highest quality and most cost-effective service by monitoring quality reports, productivity measurements, and expense analyses.
• Advocates and aggressively support high-Quality standards.
• Responsible for the interviewing, processing, and training of employees.
• Responsible for rewarding, coaching, counseling, and disciplining employees.
• Conducts regular staff meetings to obtain feedback on important issues as well as feedback on departmental concerns.
• Devices cross-training matrix that provides adequate backup for all positions.
• Conducts weekly audits on various function activities to ensure high-quality standards are achieved.
• Incumbent studies departmental reports to confirm daily work is being processed accurately and within contractual obligations.
• Ensures approved payroll, incentives, worker's compensation, and accident reports are completed accurately and in a timely manner.
• Masters Money Manager System and is proficient in the knowledge of coin room tasks and procedures.
• Reports serious operational problems to senior management.
• Communicates all operational problems to the Client Services group that might compromise customer service.
• Analyzes system problems and acts as a liaison with ATSIIS Support to resolve issues in a timely manner.
• May be required to attend training courses designed to improve job performance.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :

• The position requires an individual to have Operation Management with a financial institution.
• Strong knowledge of coin processing or bank operations processing procedures desired.
• Incumbents must be able to meet the company's hiring criteria.
• A bachelor's degree in Business Management or a related discipline is preferred.
• This position requires good written and oral communication skills in order for the incumbent to accurately interpret and transcribe company and client commands.
• This position requires the incumbent to read and interpret written instructions.
• This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
• Incumbents must be multi-tasked-oriented, organized, and have the ability to set priorities and meet deadlines.

SUPERVISORY RESPONSIBILITY :

Coin Tellers, Coin Room Supervisors, Custodians, and Premise Guards.

WORKING CONDITIONS :

• This position requires the incumbent to work indoors in a fast-paced money room / production work area, which includes varying temperatures (heat and cold) and dust.
• The noise level in the work environment may range from moderate to loud.
• The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job