Customer Service
A Customer Service employee at Popeyes provides prompt and friendly service to Guests in a way that will exceed their expectations and ensure satisfaction.
This role is critical to our brand, as it is the first face that our Guests see. Excellent communication skills are paramount to helping us continue to delight our Guests and provide them with an outstanding experience.
Essential Duties and Responsibilities
- Greets Guests with a smile while receiving orders and processing payments
- Prepare and package food and drink products
- Upsell and cross-sell when appropriate
- Process returns and refunds, and resolve customer complaints
- Unload and stock inventory items as needed
- Act with integrity and honesty, and promotes the culture of Popeyes
Qualifications and skills
- Must be at least sixteen (18) years of age
- Comfortable working in a fast-paced environment
- Ability to interact in a positive and professional manner with Guests and co-workers
- Willingness to learn all areas of restaurant operations & work multiple stations
- Handle product preparation
- Kneel and follow proper lifting procedures
- Consistently stand during serving customers or at the register
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.
Restaurant District Manager
We are seeking a District Manager to lead our team! You will be responsible for providing guests with a memorable fast-food dining experience.
The District Manager is passionate about providing guests with the best experience possible. Must be committed to leading and contributing to the collaborative spirit of the team.
COMPETITIVE WAGES and BONUS - $90 to $100 package
DM Responsibilities :
- Ongoing training / development of the Management Team
- Validate interviewing, hiring, and onboarding practices
- Bench Development / Succession Planning
- Execution of administrative plans and systems
- Period-based business planning
- Accountability for all controllable costs within budget including, but not limited to : Food Costs, Labor Costs, Supplies Cost, Repairs, and Maintenance Cost
Benefits :
- Paid time off
- 401k Plan
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
- Dental Insurance
- Applicants can text PopeyesHN to 31063 to get an application link.
- Free meal per shift you work
- Career Advancement Opportunities for High-Performers
- Flexible Schedules
- 401K Plan
- Health, Dental and Vision Insurance
- Paid Time off
Restaurant Manager
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations.
The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest its time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a brand champion.
The RGM consistently keep our brand promises, inspire their teams, and delivers results.
Essential Duties and Responsibilities
Leading the Business
- Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
- Reviews key P&L lines to increase profitability for the restaurant
- Drives sales through proactive Guest service, people development & operations management
- Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
Create Memorable Experiences
- Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility
- Manages the Guest experience through operations and timely response to Guest issues
- Problem solves Guest feedback systems to determine root causes and develops action plans to address issues
- Identifies and interacts with the community to engage prospective Guest and execute local marketing initiatives
Creating Leaders
- Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
- Inspires the restaurant team by effectively managing individual and team recognition programs
- Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance
- Demonstrates commitment to goals and inspires others to deliver superior performance
Leading Store Operations
- Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations
- Ensures that the restaurant upholds operational and brand standards
- Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence
- Identifies problems, conducts high-level troubleshooting, and seeks maintenance support for restaurant equipment
Qualification and Skills
- Must be at least eighteen (18) years of age
- High School Diploma or GED required
- 1-2 years of previous quick service restaurant experience, experience in POPEYES management preferred
- Some understanding of P&L interpretation and management influence profitability
- Ability to prioritize own and others’ work and time to meet deadlines and objectives
- Demonstrated leadership skills
- Demonstrated understanding of Guest service principles
- Available to work evenings, weekends, and holidays
- Ability to work long and / or irregular shifts as needed, for the proper functioning of the restaurant
Physical Demands
- Must be able to lift up to 50 pounds of force frequently to move objects
- Ability to carry products / boxes and miscellaneous weighing no more than 50 pounds
- Consistently handles product preparation
- Ability to kneel to utilize proper lifting procedures
- Consistently lifts for product preparation, stocking, and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Founded in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland.
With one small restaurant and a big idea, Copeland introduced the New Orleans style fried chicken that has now made the brand famous throughout the world.
Popeyes® culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves.
Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items.
This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.
S. and around the world.
Assistant Restaurant Manager
We are seeking an Assistant Restaurant Manager to join our team! You will be responsible for providing customers with a memorable dining experience.
The Assistant Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Essential Duties and Responsibilities
- Oversee guest services and resolve issues.
- Food order and chicken order
- Training and coaching team members
- Running a daily shift
- Forecasting, crew schedule
- Adhere to all safety and sanitation regulations.
- Supervise product production.
- Food order and chicken order
- Training and coaching team members
- Unloads and stocks inventory items as needed
- Prompt and regular attendance on assigned shifts
- Acts with integrity and honesty, and promotes the culture of Sailormen Popeyes
- Must be at least eighteen (18) years of age.
- Comfortable working in a fast-paced environment
- Ability to interact in a positive and professional manner with Guests and coworkers.
- Willingness to learn all areas of restaurant operations & work multiple stations.
- Available to work evenings, weekends, and holidays
Physical Demands
- Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
- Ability to carry products / boxes and miscellaneous weighing no more than 60 pounds
- Consistently operates registers
- Consistently handle product preparation
- Consistently kneel and follow proper lifting procedures
- Frequently stoop and pick up supplies and trash
- Consistently push to open and close door to store and storage shed as well as cooler and freezers
- Consistently stand during serving customers and training
- Consistently talk to and listen to fellow team members and Guests
- Consistently lifts for product preparation, stocking and inventory
Sailormen, Inc. was founded in 1984 and is a growing Popeyes franchisee that operates over 150 restaurants in the Florida and Georgia markets.
We believe that our people are the key ingredients to our success as our business continues to grow.
Cashier
GET PAID BEFORE PAYDAY!
We are now working with the Rain Instant Pay app! With Rain, you can get some of your paycheck early when you're in a pinch.
Cashier Job Description :
Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction.
Follow procedures to prepare, pack and serve food products for customers, maintaining the highest level of product quality and cleanliness.
The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it.
Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.
A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage.
Essential Duties and Responsibilities
- Greets Guests with a smile while receiving orders and processing payments
- Prepares and packages food and drink products
- Upselling and cross-selling when appropriate
- Processing returns and refunds, and resolving customer complaints
- Unloads and stocks inventory items as needed
- Any task assigned by the Manager on Duty
- Prompt and regular attendance on assigned shifts
- Acts with integrity and honesty, and promotes the culture of Popeyes
Qualifications and skills
- Must be at least sixteen (16) years of age
- Comfortable working in a fast paced environment
- Ability to interact in a positive and professional manner with Guests and coworkers
- Willingness to learn all areas of restaurant operations & work multiple stations
- Consistently handle product preparation
- Consistently kneel and follow proper lifting procedures
- Consistently stand during serving customers or at register
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Job Type : Full-time
Benefits : Paid time off
Paid time off
401k Plan
Employee discount
Health insurance
Life insurance
Vision insurance
Dental insurance
- Applicants can text PopeyesHN to 31063 to get an application link.
- Free meal per shift you work
- Career Advancement Opportunities for High-Performers
- Flexible Schedules
- 401K Plan
- Health, Dental and Vision Insurance
- Paid Time off
Restaurant Manager
We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with a memorable fast food dining experience.
The Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Essential Duties and Responsibilities
- Oversee guest services and resolve issues.
- Food order and chicken order
- Training and coaching team members
- Running a daily shift
- Forecasting, crew schedule
- Adhere to all safety and sanitation regulations.
- Supervise product production.
- Food order and chicken order
- Training and coaching team members
- Unloads and stocks inventory items as needed
- Prompt and regular attendance on assigned shifts
- Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes
- Must be at least eighteen (18) years of age.
- Comfortable working in a fast-paced environment
- Ability to interact in a positive and professional manner with Guests and coworkers.
- Willingness to learn all areas of restaurant operations & work multiple stations.
- Available to work evenings, weekends, and holidays
Physical Demands
- Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
- Ability to carry products / boxes and miscellaneous weighing no more than 60 pounds
- Consistently operates registers
- Consistently handle product preparation
- Consistently kneel and follow proper lifting procedures
- Frequently stoop and pick up supplies and trash
- Consistently y push to open and close door to store and storage shed as well as cooler and freezers
- Consistently stand during serving customers and training
- Consistently talk to and listen to fellow team members and Guests
- Consistently lifts for product preparation, stocking and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Benefits : Job Type : Full-time
Job Type : Full-time
Benefits :
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance