Server
JOB PURPOSE :
Deliver the Polly’s Family Brand Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value, FIRST to our TEAM, and then to our Guests Daily, and Commit to Being the BEST.
JOB ACCOUNTABILITIES :
- Takes verbal drink and meal orders according to guest preference.
- Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
- Protects the Brand by demonstrating menu expertise, identify menu items in Aloha Point of Sale System, and able to identify menu items and ingredients for the guest.
- Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
- Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
- Consistently exceed Polly’s standards and maintain mystery shopper scores of 90 and above.
- Follow proper cash handling procedures, as defined by the Cash Handling Policy.
- Must D.W.I.T. (Do Whatever It Takes) to enhance the guest experience, Make The Connection and always maintain a high Blowtorch level.
- Maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Promote Polly’s culture, standards, and Core Values.
- Must always be Accountable and / or responsible for your duties.
- Restocks and clean service area
- Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
- Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
- Able to work efficiently and respectfully with fellow Team Members and Managers.
- Able to work flexible schedule; days, nights, weekends and holidays.
SKILLS AND EXPERIENCE REQUIRED :
- Outstanding customer relation skills and ability to ensure a guest priority culture
- Effective communication, good organization skills
- Accuracy and honesty of handling revenues and aspects of the revenue control system
- One (1) to two (2) years with Polly’s experience and / or training preferred
- Ability to act on and solve minor problems as they arise
- Ability to multi-task and work under pressure
- Valid Food Handlers Card (if required by county)
Server
JOB PURPOSE :
Deliver the Polly’s Family Brand Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value, FIRST to our TEAM, and then to our Guests Daily, and Commit to Being the BEST.
JOB ACCOUNTABILITIES :
- Takes verbal drink and meal orders according to guest preference.
- Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
- Protects the Brand by demonstrating menu expertise, identify menu items in Aloha Point of Sale System, and able to identify menu items and ingredients for the guest.
- Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
- Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
- Consistently exceed Polly’s standards and maintain mystery shopper scores of 90 and above.
- Follow proper cash handling procedures, as defined by the Cash Handling Policy.
- Must D.W.I.T. (Do Whatever It Takes) to enhance the guest experience, Make The Connection and always maintain a high Blowtorch level.
- Maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Promote Polly’s culture, standards, and Core Values.
- Must always be Accountable and / or responsible for your duties.
- Restocks and clean service area
- Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
- Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
- Able to work efficiently and respectfully with fellow Team Members and Managers.
- Able to work flexible schedule; days, nights, weekends and holidays.
SKILLS AND EXPERIENCE REQUIRED :
- Outstanding customer relation skills and ability to ensure a guest priority culture
- Effective communication, good organization skills
- Accuracy and honesty of handling revenues and aspects of the revenue control system
- One (1) to two (2) years with Polly’s experience and / or training preferred
- Ability to act on and solve minor problems as they arise
- Ability to multi-task and work under pressure
- Valid Food Handlers Card (if required by county)
Server
JOB PURPOSE :
Deliver the Polly’s Family Brand Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value, FIRST to our TEAM, and then to our Guests Daily, and Commit to Being the BEST.
JOB ACCOUNTABILITIES :
- Takes verbal drink and meal orders according to guest preference.
- Prepares the tables, lays out napkins and utensils, makes sure the condiments are refilled, and performs all other preparation tasks.
- Protects the Brand by demonstrating menu expertise, identify menu items in Point of Sale System, and able to identify menu items and ingredients for the guests.
- Serves high-quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly, and attractive in appearance.
- Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness.
- Consistently exceed Polly’s standards and maintain mystery shopper scores of 90 and above.
- Follow proper cash handling procedures, as defined by the Cash Handling Policy.
- Must D.W.I.T. (Do Whatever It Takes) to enhance the guest experience, Make The Connection and always maintain a high level of commitment to service standards.
- Maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Promote Polly’s culture, standards, and Core Values.
- Must always be Accountable and / or responsible for your duties.
- Restocks and clean service area
- Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
- Reports to work well-groomed, in clean and proper uniform, and practices good personal hygiene.
- Able to work efficiently and respectfully with fellow Team Members and Managers.
- Able to work a flexible schedule; days, nights, weekends, and holidays.
SKILLS AND EXPERIENCE REQUIRED :
- Outstanding customer relation skills and ability to ensure a guest priority culture
- Effective communication, good organization skills
- Accuracy and honesty in handling revenues and aspects of the revenue control system
- 1-2 years experience and / or training preferred
- Ability to act on and solve minor problems as they arise
- Ability to multi-task and work under pressure
- Valid Food Handlers Card (if required by county)
Dishwasher
JOB PURPOSE :
Protect the Polly’s Brand by upholding the standards of Fresh, Friendly, Above and Beyond Expectations. The dish and general utility position is responsible for maintaining cleanliness and sanitation standards for pots, pans, dishes, cooking equipment, etc.
using machine and manual cleaning methods. Ensure the dishwashing area is maintained as a clean, safe and sanitary facility.
JOB ACCOUNTABILITIES :
- Sort and rinse dirty dishes, pots, pans, and other cooking equipment and place them in racks to send through dish machine.
- Maintain clean dishwater at all times.
- Wash pots, pans, and trays by hand.
- Remove trash and garbage to dumpster.
- Set up or break down dishwashing area.
- Clean and roll / unroll mats.
- Fill / empty soak tubs with cleaning / sanitizing solutions.
- Sweep / mop floors and clean drains.
- Assemble / disassemble dish machine.
- Sweep up trash around exterior of restaurant and garbage dumpster.
- Follow all safety procedures including proper lifting, knife handling, personal protective equipment, etc.
- Conduct general store and restroom cleaning as directed.
- Wipe up any spills to ensure kitchen floors remain dry.
- Do not touch dirty dishes before touching clean dishes without washing hands first.
- Keep the dish machine clean and report any functional or mechanical problems immediately.
- Notify the Manager on duty any time dish machine wash or rinse cycle falls below safety standard temperatures.
- Measure and assemble ingredients and prepare recipes and menu specifications in accordance to Polly’s Pies recipes.
- Complete other various tasks including salad bar prep.
- Required to work varied hours; may be needed to work daily dinner rush, weekends and / or holidays.
- Fill in for different positions according to business needs when necessary.
SKILLS AND EXPERIENCE REQUIRED :
- Effective communication
- Ability to work in a fast-paced environment
- Sanitation and safety-oriented
- Ability to multi-task and work under pressure
- Time management
- Adaptable