Phoenix House Jobs (2)

POSITION SUMMARY

Reporting to the Manager, Revenue Cycle Management, the Data Entry Clerk is responsible for the accuracy, efficiency, and retrieval of processed data.

The data entry technician will proof material entered as required and generate data reports as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enters information from electronic health records, EHR (Welligent) to state system (CMBHS)
• Creates new patient profiles into CMBHS including screening, assessment within state and accreditation requirements timeline and / or as assigned
• Enters all required patient data into EHR within state and accreditation requirements and / or as assigned / required.
• Reviews discrepancies in data received requests clarification or advises supervisor of issues related to data and perform data verification routines in accordance with company procedures.
• Interacts with departmental and other staff on matters affecting data and publications flow and makes recommendations for improvement or enhancement to job processes to ensure standards in data entry, collection, and retrieval.
• Participates in team conference calls as assigned
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
• Attends and participates in program and all staff meetings
• Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
• Other duties as assigned

EDUCATION / EXPERIENCE / CREDENTIALS

• Valid and current clinical license (LCDC, LCSW, LMSW or LPC)
• Maintain CEU's specific to the current position, licensing, internal agency and funding source requirements
• Must maintain a valid Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values : I CARE For? Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
• Proficiency in MS Office systems
• Ability to utilize an electronic healthcare record
• Establish and maintain effective working relationships with others
• Communicate effectively with others both orally and in writing
• Ability to work effectively in a fast-paced changing environment
• Ability to establish and consistently enforce appropriate boundaries with patients
• Ability to model positive behavior and demeanor
• Understanding of addiction, co-occurring models, and treatment modalities
• Understanding of patient development and family systems
• Excellent time management and organizational skills
• Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
• Skills and ability to engage and develop a rapport with patients and families of various backgrounds

Description

The schedule for this position will be Sunday through Thursday (10am to 7pm)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform mental health screening of potential patients and make recommendations for admission acceptance or rejection.
• Maintain a clinical caseload.
• Recommend follow-up treatment for new admissions with Axis I or II diagnosis.
• Provide individual, group, and family therapy, and other clinical services as requested.
• Maintain current, accurate and confidential clinical documentation and submit reports in a timely manner.
• Hold clients accountable when necessary for inappropriate or negative behaviors, and utilize effective confrontation techniques and behavior interventions to help improve behavior.
• Ensure debriefing with staff at the beginning and end of each shift with the oncoming staff.
• Ensure immediate communication with the Clinical Director on outstanding incidents involving absconders, physical violence, suicidal threats, physical accidents involving staff or clients, and extreme negative behavior.
• Adhere to all Phoenix House policies and procedures.
• Ensure program quality and integrity through effective compliance with contracting and licensing agency established guidelines.
• Participate in staff meetings and training exercises as directed.
• Represent Phoenix House in court, interagency meetings, and community affairs as directed.

Requirements

QUALIFICATIONS

To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

The requirements listed below are representative of the knowledge, skill and / or ability required.

• Knowledge of emotional and physical needs of substance abusers.
• Ability to work with a diverse criminal justice population.
• Ability to establish appropriate boundaries and non-possessive, professional relationships with all clients in treatment, including former clients served.
• Working knowledge and ability to apply effective crisis intervention techniques.
• Ability to assess clients for lathery and self-harm.
• Working knowledge of commonly described anti-depressants, anti-anxiety agents, and commonly used psychotropic medications.
• Working knowledge of therapy approaches for substance abuse clients possessing co-occurring disorders.
• Must possess excellent verbal and written communication skills and interpersonal relationship skills.
• Must possess excellent time-management and organizational skills.
• Ability to maintain a good working relationship with all co-workers and the general public and to use good judgment in recognizing scope of authority.
• Ability to remain calm in stressful situations.
• Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns.

This includes the ability to help build a constructive team spirit where team members are committed to the goals and objectives of the team.

• Must be computer-literate with working knowledge of Microsoft Office programs.
• Ability to operate general office equipment in the completion of job responsibilities.
• Demonstrate proficiency in Phoenix House’s electronic health record system (Welligent) sufficient to fulfill the duties required by this position within 30 days of employment.

EDUCATION / EXPERIENCE : Must possess a Master’s degree in related field from an accredited college or university. A minimum of two years experience in a substance abuse or mental health setting is required.

LICENSES / CERTIFICATIONS / CEUs :

A current, valid State of Florida license as a Licensed Mental Health Counselor (LMHC) or Licensed Clinical Social Worker (LCSW) is required.

A valid State of as a Certified Addictions Professional (CAP) is preferred. A valid Florida driver’s license is required.

Florida Certification

This position is classified as direct service. Employee must maintain required continuing education specifically related to any certification or license held, Phoenix House requirements, and regulatory and licensing agency requirements.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

REGULARLY REQUIRED : to sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear.

OCCASIONALLY REQUIRED : to stand, walk, stoop, kneel or crouch and to lift or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position.

The work environment is that of a substance abuse treatment milieu which may include :

• Exposure to clients infected with Hepatitis B, HIV, TB, or other infectious diseases.
• Business-related travel may be required.