Call Center Agent
Welcome to Pattern Promotions , your go-to marketing company for all your branding and promotional needs! Our team of experts is dedicated to helping you achieve your marketing goals by developing creative strategies tailored to your brand and audience.
Job Description :
We are seeking a motivated and customer-focused Call Center Representative to join our team.
As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and concerns.
Job : Full time
Monday to Friday
Pay range : $20.05 - $31.00 hourly
Key Responsibilities :
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Collaborate with other call center professionals to improve customer service
Qualifications :
- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Excellent verbal and written communication skills in the language(s) required for the job.
- Active listening and strong problem-solving skills to address customer needs effectively.
- Ability to multitask, prioritize, and manage time efficiently.
- Proficient computer skills and experience with CRM software and other relevant applications.
Benefits :
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
- Collaborative work environment
Entry Event Coordinator
Welcome to Pattern Promotions , your go-to marketing company for all your branding and promotional needs! Our team of experts is dedicated to helping you achieve your marketing goals by developing creative strategies tailored to your brand and audience.
Job Description :
We are searching for a talented and motivated Event Coordinator to organize outstanding and unforgettable events.
You will be responsible for every part of event preparations, such as choosing venues, approving menus, developing seating plans, and evaluating success afterward.
Job : Full time
Monday to Friday
Pay range : $24.50 - $32.00 hourly
Duties :
- Identify the client’s requirements and expectations for each event.
- Manage all event set-up, tear down and follow-up processes.
- Maintain event budgets.
- Book venues, entertainers, photographers, and schedule speakers.
- Conduct final inspections on the day of the event to ensure everything adheres to the client’s standards.
- Assess an event’s overall success and submit findings.
Skills :
- Strong technical knowledge.
- Strong organizational skills.
- Project management experience.
- Meticulous attention to detail.
- Multi-tasker with strong work ethic.
- Superior interpersonal skills.
- Creativity.
Benefits :
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
- Collaborative work environment
Social Media Assistant
Welcome to Pattern Promotions , your go-to marketing company for all your branding and promotional needs! Our team of experts is dedicated to helping you achieve your marketing goals by developing creative strategies tailored to your brand and audience.
Job Description :
The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient in using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to us through social media for assistance.
Pay : $25.60 - $34.00 per hour
Job : Full time
Monday to Friday
Duties and Responsibilities
- Define most important social media KPIs
- Manage and oversee social media content
- Measure the success of every social media campaign
- Use social media marketing tools such as Buffer
- Attend educational conferences
Qualifications
- Analytical skills.
- Excellent communication skills.
- Eagerness to learn about new innovations and software.
- Excellent time management skills.
- A degree in communication, marketing or social media.
- Prior experience in marketing or social media.
Benefits :
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
- Collaborative work environment
Call center representative
Welcome to Pattern Promotions , your go-to marketing company for all your branding and promotional needs! Our team of experts is dedicated to helping you achieve your marketing goals by developing creative strategies tailored to your brand and audience.
Job Description :
We are seeking a motivated and customer-focused Call Center Representative to join our team.
As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and concerns.
Job : Full time
Monday to Friday
Pay : $19.50 - $31.00 hourly
Key Responsibilities :
- Handle inbound and outbound customer calls in a courteous and professional manner.
- Provide accurate and timely information to customers by utilizing the appropriate resources.
- Address customer inquiries, concerns, and complaints effectively, aiming for first-call resolution.
- Follow predefined scripts and processes to ensure consistent service delivery.
- Identify customer needs and promote relevant products or services when appropriate.
Qualifications :
- High school diploma or equivalent.
- Excellent verbal and written communication skills in the language(s) required for the job.
- Active listening and strong problem-solving skills to address customer needs effectively.
- Ability to multitask, prioritize, and manage time efficiently.
Benefits :
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
- Collaborative work environment
We offer competitive compensation, benefits, and opportunities for career growth and development.
Join our team and contribute to providing exceptional customer service experiences to our valued customers.
Call Center Representative
Welcome to Pattern Promotions , your go-to marketing company for all your branding and promotional needs! Our team of experts is dedicated to helping you achieve your marketing goals by developing creative strategies tailored to your brand and audience.
Job Description :
We are seeking a motivated and customer-focused Call Center Representative to join our team.
As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and concerns.
Job : Full time
Monday to Friday
Pay : $19.50 - $31.00 hourly
Key Responsibilities :
- Handle inbound and outbound customer calls in a courteous and professional manner.
- Provide accurate and timely information to customers by utilizing the appropriate resources.
- Address customer inquiries, concerns, and complaints effectively, aiming for first-call resolution.
- Follow predefined scripts and processes to ensure consistent service delivery.
- Identify customer needs and promote relevant products or services when appropriate.
Qualifications :
- High school diploma or equivalent.
- Excellent verbal and written communication skills in the language(s) required for the job.
- Active listening and strong problem-solving skills to address customer needs effectively.
- Ability to multitask, prioritize, and manage time efficiently.
- Proficient computer skills and experience with CRM software and other relevant applications.
Benefits :
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
- Collaborative work environment
We offer competitive compensation, benefits, and opportunities for career growth and development.
Join our team and contribute to providing exceptional customer service experiences to our valued customers.
Call Center Agent
Welcome to Pattern Promotions , your go-to marketing company for all your branding and promotional needs! Our team of experts is dedicated to helping you achieve your marketing goals by developing creative strategies tailored to your brand and audience.
Job Description :
We are seeking a motivated and customer-focused Call Center Representative to join our team.
As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and concerns.
Job : Full time
Monday to Friday
Pay range : $20.05 - $31.00 hourly
Key Responsibilities :
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
Qualifications :
- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Excellent verbal and written communication skills in the language(s) required for the job.
- Active listening and strong problem-solving skills to address customer needs effectively.
- Ability to multitask, prioritize, and manage time efficiently.
- Proficient computer skills and experience with CRM software and other relevant applications.
Benefits :
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
- Collaborative work environment