Breakfast Attendant
About Bartell Hotels : Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community.
This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality.
Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.
Our Culture : At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day.
The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career.
We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.
Pacific Terrace Hotel : The TripAdvisor top-rated and only AAA Four Diamond beachfront hotel in San Diego, Pacific Terrace is San Diego's premier luxury boutique hotel dramatically perched above the breaking waves of the Pacific Ocean.
With 73 unique guest rooms and suites, Pacific Terrace offers an intimate setting for guests to relax poolside, while gazing over the water.
Guests also enjoy active pursuits in the local Pacific Beach neighborhood, and adjacent La Jolla and Mission Beach. The warm, talented team at Pacific Terrace, delivers unrivaled hospitality and makes sure that every detail is perfect.
Position : Breakfast Service Attendant
Job Purpose : Primary responsibilities of Position- To contribute to customer satisfaction by providing stellar customer service, preparing and delivering food and beverage.
Must be 21 or older. Must be able to work weekends and holidays. Must be flexible.
Job Responsibilities :
- Take food and drink orders from customers.
- Operate Room Service Vehicle in a safe and courteous manner, always checking for pedestrians, driving at a safe speed, and always yielding to oncoming vehicles
- Serve bottled beer as well as prepare and serve mixed drinks
- Prepare charge ticket and have guest sign acknowledging their orders
- Report to work for scheduled shift, on time and in uniform in accordance with company policy.
- Know and comply with all company policies and procedures pertaining to this position and its duties.
- Take the initiative to greet guests in a friendly and warm manner.
- Bus tables, wash dishes, refill buffet station, other side work as assigned.
- Other duties as assigned.
Job Skills :
- Must be 21 or older.
- Talk with different kinds of people to find out what services they want and to give them information.
- Stand or walk for varying lengths of time, sometimes for long periods.
- Lift and carry things like heavy trays.
Job Qualifications :
Education : HS Diploma or equivalent
Experience : None required
Licenses / Certifications : CA Driver's License Required plus Current DMV Printout, CA Food Handler's and Bev server certificates
Room Service Server
About Bartell Hotels : Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community.
This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality.
Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.
Our Culture : At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day.
The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career.
We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.
Pacific Terrace Hotel : The TripAdvisor top-rated and only AAA Four Diamond beachfront hotel in San Diego, Pacific Terrace is San Diego's premier luxury boutique hotel dramatically perched above the breaking waves of the Pacific Ocean.
With 73 unique guest rooms and suites, Pacific Terrace offers an intimate setting for guests to relax poolside, while gazing over the water.
Guests also enjoy active pursuits in the local Pacific Beach neighborhood, and adjacent La Jolla and Mission Beach. The warm, talented team at Pacific Terrace, delivers unrivaled hospitality and makes sure that every detail is perfect.
Flexible schedule is required and must be available on weekends and holidays.
Primary Objective of Position :
To provide quality service to hotel guests by providing prompt and courteous food and beverage service. You are required to learn the guest's name and use it throughout any phone or person to person interaction.
Schedule will be mostly in the afternoon / evenings. Must be 21 years old or older. Must be able to work weekends and holidays. Must be flexible.
Major Areas of Accountability
- Meets and exceeds customer and team member expectations by providing exceptional service and teamwork
- Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicates effectively with customers, co-workers, and supervisors
- Demonstrates teamwork by cooperating and assisting co-workers as needed
- Ability to lift and carry up to 30 pounds for short distances required
- Provides prompt, courteous service by delivering food and beverage orders to guest rooms
- Carries silverware, linen, and food on tray or uses serving cart to transport order to room.
- Sets up table and serves food from cart.
- Answers questions regarding room service and responds to requests for additional food or drink service.
- Collects or stacks dirty dishes on tray, table, or serving cart and removes from room or retrieves from outside of room.
- Verifies guest's name and room number with Guest Registration Report, which should be updated every hour
- Operates Room Service Vehicle in a safe and courteous manner, always checking for pedestrians, driving at a safe speed, and always yielding to oncoming vehicles
- Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required
- Informs manager of any customer dissatisfaction
- Attends work on time as scheduled
- Follows hotel grooming and dress standards
- Minimizes safety hazards by following all safety rules and procedures
Job Qualifications : Education
Education
HS Diploma or equivalent.
Experience
None
Licenses / Certifications
CA Driver's License Required plus Current DMV Printout, CA Food Handler's and Bev server certificates