OTG Management Jobs (13)

Dishwasher

OTG Management Minneapolis, MN
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Dishwashers are responsible for delivering the OTG guest experience. To be successful in this role, a dishwasher should aim to provide support to all staff by keeping dishware, utensils, and cookware clean and ready for use.

Responsibilities :

  • Maintain a guest focus while performing duties
  • Load, run, and unload the dish machine
  • Maintain adequate levels of clean tableware for dining room and kitchen
  • Assume 100% responsibility for the cleanliness and sanitizing of dishware, utensils, and cookware
  • Keep the dish machine clean and report any functional or mechanical problem to MOD immediately
  • Handle tableware carefully to prevent breakage and loss
  • Clean and sanitize food, preparation, and production areas, as required
  • Other duties, as assigned

Qualifications and Requirements :

  • Must be at least 18 years of age
  • Must be able to work in a fast-paced environment
  • Must be able to work in a repetitive environment
  • Ability to lift 40 lbs. or more
  • Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

Full-time
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Server

OTG Management Philadelphia, PA
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Servers at PHL Airport are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, taking orders, up-selling special items, and maintaining a clean and sanitized area are steps to deliver the experience.

To be successful in this role, a server should enjoy working with others as exhibited through great guest experiences and be motivated to keep the area / restaurant clean and stocked.

Responsibilities :

Greet guests quickly and pleasantly, with a smile

Delivering beverages and menus promptly

Educate guests on menu items and wine and beer selections; make recommendations to guests upon request; communicate all daily food and drink specials

Assisting guests in entering all orders into the iPad / computer system

Preparing hot and cold drinks and mixed non-alcoholic drinks

Demonstrating appropriate wine service techniques

Follow OTG cash handling and cash register policies and procedures

Keep a spotless working environment through regular cleaning and sanitizing

Assisting other servers as needed and clearing tables

Assist in the training and development of new employees

Monitor and report intoxicated guests to MOD

Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately

Other duties as assigned.

Performs additional responsibilities, although not detailed, as requested by the chef or manager at any time

QUALIFICATIONS AND REQUIREMENTS

Must be experienced and able to serve and prepare food

Must be at least 18 years of age

Fully conversational in English

Must become TIPS certified within 90 days of employment

Able to lift up to 35 lbs. in weight

Must complete required restaurant training and maintain a thorough knowledge of your assigned restaurant food and beverage menus

Must be mobile and able to stand for extended periods, stoop, kneel, and crouch

Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

Full-time
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Cashier

OTG Management New York, NY
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Cashiers are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, up-selling special items, and maintaining a clean and sanitized store are steps to deliver the experience.

To be successful in this role, a cashier should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.

Responsibilities :

  • Greet guests quickly and pleasantly, with a smile
  • Accurately and quickly process all payments by cash, credit cards or voucher, following OTG cash handling and cash register policies and procedures
  • Maintain solid product knowledge to be shared with guests
  • Bag all purchases for customers
  • Maintain display items in a clean and orderly fashion
  • Keep a spotless working environment through regular cleaning and sanitizing
  • Restock shelves and perform duties of a barista, as needed
  • Stock shelves and other food court areas
  • Maintain knowledge of airport terminal and restaurants; offer information, recommendations, etc.
  • Maintain a clean, neat, well-groomed appearance
  • Other duties, as assigned

Qualifications and Requirements :

  • Able to lift 35 lbs. in weight
  • Must be comfortable with cash register operations and the responsibility involved in safeguarding company assets
  • Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

Full-time
APPLY

Merchandiser

OTG Management New York, NY
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Merchandisers are responsible for delivering the OTG guest experience. Restocking, product rotation, and maintaining an organized, neat, and sanitized store are steps to deliver the experience.

To be successful in this role, a merchandiser should enjoy creating visually appealing displays and working with others as exhibited through great guest experiences and be motivated to keep the store clean and stocked.

Responsibilities :

  • Understands, executes, and maintains merchandising strategies according to plan
  • Rotates product to ensure freshness, limit waste, and enhance product visibility
  • Maintains the cleanliness of the markets including, but not limited to, wiping up spills, cleaning shelves, sweeping floor, cleaning product displays, sanitizing areas
  • Learns and maintains knowledge of market products, ingredients, and health indicators
  • Share product information with guests and crewmembers, as required
  • Maintain knowledge of airport terminal and restaurants; offer information, recommendations, etc.
  • Maintain a clean, neat, well-groomed appearance
  • Other duties, as assigned

Qualifications and Requirements :

  • Must be at least 18 years of age
  • Fully conversational in English
  • Must obtain SERVSafe Certification or equivalent within 30 days of being hired
  • Ability to read labels accurately
  • Self-motivated to restock, as required
  • Ability to lift to 35 lbs.
  • Ability to pull / push product cart
  • Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

Full-time
APPLY

Bartender

OTG Management Minneapolis, MN
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Bartenders are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, taking orders, up-selling special items, and maintaining a clean and sanitized area are steps to deliver the experience.

To be successful in this role, a bartender should enjoy working with others as exhibited through great guest experiences and be motivated to keep the area / restaurant cleaned and stocked.

This is a tipped position.

Responsibilities :

  • Greet guests quickly and pleasantly, with a smile
  • Educate guests on menu items; make recommendations to guests upon request
  • Pour beer & wine
  • Assist guests in entering all orders into the iPad / computer system
  • Mix ingredients for all drinks, including cocktails, to OTG specifications
  • Follow OTG cash handling and cash register policies and procedures
  • Keep a spotless working environment through regular cleaning and sanitizing
  • Aid in moving and installing kegs of beer, CO2 tanks, and soda mixes
  • Assist in the training and development of new employees
  • Monitor and report intoxicated guests to MOD
  • Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately
  • Other duties as assigned.

Qualifications and Requirements :

  • Must have extensive bartending skills, including cocktails and specialty drinks, plus strong product knowledge
  • Must be at least 18 years of age
  • Must have pairing knowledge of beers and wines
  • Must become TIPS certified within 90 days of employment
  • Must obtain SERVSafe Certification or equivalent within 30 days of being hired
  • Must be experienced and able to serve and prepare food
  • Fully conversational in English
  • Able to lift 35 lbs. in weight
  • Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

Full-time
APPLY

Server

OTG Management Minneapolis, MN
APPLY

Servers are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, taking orders, up-selling special items, and maintaining a clean and sanitized area are steps to deliver the experience.

To be successful in this role, a server should enjoy working with others as exhibited through great guest experiences and be motivated to keep the area / restaurant clean and stocked.

Responsibilities :

  • Greet guests quickly and pleasantly, with a smile
  • Delivering beverages and menus promptly
  • Educate guests on menu items and wine and beer selections; make recommendations to guests upon request; communicate all daily food and drink specials
  • Assisting guests in entering all orders into the iPad / computer system
  • Preparing hot and cold drinks and mixed non-alcoholic drinks
  • Demonstrating appropriate wine service techniques
  • Follow OTG cash handling and cash register policies and procedures
  • Keep a spotless working environment through regular cleaning and sanitizing
  • Assisting other servers as needed and clearing tables
  • Assist in the training and development of new employees
  • Monitor and report intoxicated guests to MOD
  • Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately
  • Other duties as assigned.
  • Performs additional responsibilities, although not detailed, as requested by the chef or manager at any time

QUALIFICATIONS AND REQUIREMENTS

  • Must be experienced and able to serve and prepare food
  • Must be at least 18 years of age
  • Fully conversational in English
  • Must become TIPS certified within 90 days of employment
  • Able to lift up to 35 lbs. in weight
  • Must complete required restaurant training and maintain a thorough knowledge of your assigned restaurant food and beverage menus
  • Must be mobile and able to stand for extended periods, stoop, kneel, and crouch
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

Full-time
APPLY

Dishwasher

OTG Management New York, NY
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Dishwashers are responsible for delivering the OTG guest experience. To be successful in this role, a dishwasher should aim to provide support to all staff by keeping dishware, utensils, and cookware clean and ready for use.

Responsibilities :

  • Maintain a guest focus while performing duties
  • Load, run, and unload the dish machine
  • Maintain adequate levels of clean tableware for dining room and kitchen
  • Assume 100% responsibility for the cleanliness and sanitizing of dishware, utensils, and cookware
  • Keep the dish machine clean and report any functional or mechanical problem to MOD immediately
  • Handle tableware carefully to prevent breakage and loss
  • Clean and sanitize food, preparation, and production areas, as required
  • Other duties, as assigned

Qualifications and Requirements :

  • Must be at least 18 years of age
  • Must be able to work in a fast-paced environment
  • Must be able to work in a repetitive environment
  • Ability to lift 40 lbs. or more
  • Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

Full-time
APPLY

Sous Chef (FT)

OTG Management Houston, TX
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YOUR NEXT OPPORTUNITY IS NOW BOARDING :

Join OTG as a Sous Chef now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.

WHY OTG?

By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around.

Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.

ROLE AND RESPONSIBILITIES :

Position Summary :

The Sous Chef is responsible for organizing and ensuring kitchen systems for food production, presentation, and customer satisfaction.

The Sous Chef supports the rest of the management team in the areas of menu development, supply, quality, cost control, and the hiring, development, and evaluation of hourly Crewmembers in the kitchen.

Responsibilities :

  • Promotes an attitude of pride, cooperation, and success in the unit and with all Crewmembers.
  • Provides leadership to the Crewmembers and newly hired Crewmembers in the Unit.
  • Monitor and ensure quality, effective, and efficient kitchen operations.
  • Responsible for food preparation, ingredient freshness and control, appropriate cooking, presentation, and customer satisfaction.
  • Ensure food is within proper temperature holding zones by conducting frequent line checks.
  • Responsible for maintaining OTG, state, and local standards of sanitation.
  • Ensure standards of cleanliness and organization in the kitchen.
  • Maintain inventory : order, receive and account for all food products and purchases.
  • Accountable for the successful onboarding of new hourly crew members ensuring they have the tools and support necessary to be successful and reduce turnover.
  • Directs the team toward achieving the Unit's service and financial goal.
  • Ensures crew is productive and performs all their responsibilities.
  • Responsible for training, evaluating, and managing kitchen staff performance following OTG policies and procedures.
  • Ensure cost-effective and efficient staffing and adherence to labor budgets.
  • Maintain regular communication with managers and crew.
  • Keep abreast of changes in food compliance and OTG company standards and practices.
  • Able to use the crewmember handbook and CBA to understand OTG policies and procedures. Communicate them with consistency.

QUALIFICATIONS AND REQUIREMENTS :

  • Degree from an accredited culinary institution preferred.
  • Professional culinary training and experience.
  • Exemplary product knowledge, skill, and presentation.
  • Knowledge of and commitment to food sanitation and kitchen safety.
  • Train and supervise kitchen crewmembers.
  • Ability to work as part of the restaurant, crew, and management team.
  • Ability to work flexible shifts / schedule.
  • Excellent verbal and written communications skills.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

About OTG Management :

For more than 25 years, OTG has provided exceptional food and innovative retail concepts to travelers in airports across North America.

We are well established and continue to grow. This is a company built on innovation and welcoming individual ideas. Ours is a more flexible environment not about hierarchy but what you contribute.

Discover what sets us apart.

Full-time
APPLY

Hospitality Ambassador (FT)

OTG Management Denver, CO
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YOUR NEXT OPPORTUNITY IS NOW BOARDING :

Join OTG as a Hospitality Ambassador now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.

WHY OTG?

By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around.

Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.

ROLE AND RESPONSIBILITIES :

Position Summary :

Hospitality Ambassadors are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, up-selling special items, and maintaining a clean and sanitized store are steps to deliver the experience.

To be successful in this role, a cashier should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.

Qualifications and Requirements :

  • Must be at least 18 years of age.
  • Able to lift 35 lbs. in weight.
  • Must be comfortable with cash register operations and the responsibility involved in safeguarding company assets.
  • Must be mobile and able to stand for extended periods, stoop, kneel, and crouch.
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible.

Responsibilities :

  • Greet guests quickly and pleasantly, with a smile.
  • Accurately and quickly process all payments by cash, credit cards, or voucher, following OTG cash handling and cash register policies and procedures.
  • Maintain solid product knowledge to be shared with guests.
  • Bag all purchases for customers.
  • Maintain display items in a clean and orderly fashion.
  • Keep a spotless working environment through regular cleaning and sanitizing.
  • Restock shelves.
  • Maintain knowledge of airport terminal and restaurants; offer information, recommendations, etc.
  • Maintain a clean, neat, well-groomed appearance.
  • Retrieve products from the warehouse to stock shelves.
  • Clean up guest areas, and support with maintenance as needed.
  • Other duties, as assigned.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

About OTG Management :

For more than 25 years, OTG has provided exceptional food and innovative retail concepts to travelers in airports across North America.

We are well established and continue to grow. This is a company built on innovation and welcoming individual ideas. Ours is a more flexible environment not about hierarchy but what you contribute.

Discover what sets us apart.

Full-time
APPLY

Data engineer

OTG Management New York, NY
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The Data Engineer FLO Solutions will be directly responsible for developing, integrating, and maintaining all data pipelines and data consumption streams in OTG data platforms, and will be accountable for the on-time, on-budget delivery of software to support the OTG product roadmap.

We focus on utilizing our data to provide business value. This is an exciting opportunity because of the wealth of data available and the countless ways in which it can be applied.

The role will own data science projects, such as a recommendation engine, from end to end.

Responsibilities :

  • Leads the in-house development of ETL / ELT data pipelines and data science projects.
  • Create and own data products, such as a recommendation engine or predictive model.
  • Work with the Data Engineering team to design and develop data models.
  • Collaborate with business users and decision-makers on their data needs.
  • Manages external software development partners to ensure consistent coding standards and in-house body of knowledge.

QUALIFICATIONS AND REQUIREMENTS

  • 5+ years of relevant professional experience in building AWS big data pipelines using Apache Spark.
  • Strong hands-on experience with programming in Python.
  • Expertise in SQL and analytical data modeling.
  • Hands-on experience in pipeline orchestration tools, like Apache Airflow.
  • Experience in PostgreSQL, Redshift, S3, AWS Lambda, Kinesis and Athena.
  • Previous examples of working with real-world data and building data products and / or analyses.
  • Previous work with cloud-based BI tools (such as Looker, and Quicksight) is a plus.
  • Experience with containerization, docker, and Kubernete is nice-to-have.
  • Strong organizational, problem-solving, and communications skills (must be able to do basic technical writing)
  • Ability to work in a rapidly changing environment and exhibit grace under pressure.
  • Ability to work effectively across teams and disciplines within the organization.
  • Desired Education : Bachelor of Science in Computer Engineering, Computer Information Systems, Computer Science, Engineering, or Software Engineering or related experience

Salary range : $100,000 - $110,000 per year

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

Full-time
APPLY

Warehouse/Receiver

OTG Management Minneapolis, MN
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The OTG Warehouse Receiver stocks and maintains all warehouse inventory, including food, produce, supplies, non-alcoholic and alcoholic beverages;

delivers to all OTG Management locations within the Airport Terminal; participates in quality control to ensure no damaged product is accepted into the warehouse or distributed to the OTG locations.

Responsibilities :

  • Accepts and receives incoming merchandise into warehouse
  • Verifies accuracy of incoming merchandise against invoice
  • Organizes merchandise and stocks appropriately
  • Maintains stock in an organized and clean fashion
  • Cleans, sanitizes, and organizes the storeroom including all shelving, floors, and ceilings to OTG specifications
  • Inspects incoming merchandise to ensure quality standards
  • Fulfill orders per distribution requests
  • Maintains inventory of all warehouse items
  • Communicates run outs and service / quality problems to Supervisor / MOD
  • Adheres to sanitation and FIFO (first in, first out) regulations
  • Clean, sweeps, and restocks as necessary
  • Performs other duties as assigned

Qualifications and Requirements :

  • Must understand and adhere to all airport rules and regulations
  • Ability to read invoices and count product
  • Knowledge of health and sanitation regulations and First in, First out (FIFO) guidelines
  • Ability to life 50 pounds on a regular basis and up to 85 pounds on occasion
  • Ability to climb ladders to store and retrieve product
  • Ability to push and pull delivery cart
  • Ability to communicate clearly and professionally to coworkers and management
  • Must be able to work varied hours / days, nights, weekends, holidays, and during inclement weather conditions

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

Full-time
APPLY

Starbucks Barista (FT)

OTG Management Minneapolis, MN
APPLY

About the Job

YOUR NEXT OPPORTUNITY IS NOW BOARDING

Join OTG as a Starbucks® Barista now and drive a new type of travel hospitality experience. Discover career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

OTG + Starbucks®

OTG has launched an exclusive new partnership with Starbucks® to further revolutionize airport hospitality by pushing the boundaries of excellence and innovation.

With more than 300 in-terminal dining and retail locations across 10 airports in the USA and Canada, OTG and its 5,000+ crewmembers serve millions of travelers each year.

WHY OTG?

By joining our OTG Starbucks® team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around.

Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

There has never been a more exciting time to connect with us!

We transform airport experiences. You drive it.

ROLE AND RESPONSIBILITIES :

Baristas are responsible for delivering the OTG Starbucks experience to all guests and fellow crewmembers. This job creates a great experience by providing guests with prompt service, quality beverages, and products and maintaining a clean and comfortable store environment.

To be successful in this role, the barista should enjoy working with others as exhibited through great guest experiences, and be motivated to keep the store cleaned and stocked.

QUALIFICATIONS AND REQUIREMENTS :

  • Must be at least 18 years of age.
  • Fully conversational in English.
  • Must obtain ServSafe certification or equivalent within 30 days of being hired.
  • Able to lift 35 pounds in weight.
  • Must be able to stand for extended periods, stoop, kneel and crouch.
  • Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions.
  • Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders.
  • Ability to learn quickly.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.
  • Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
  • Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends, and / or holidays.

Responsibilities and essential job functions include but are not limited to the following :

  • Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of OTG.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive.

example for the shift team.

  • Anticipates customer and store needs by constantly evaluating the environment and customers for cues.
  • Communicates information to the manager so that the team can respond as necessary to create the OTG experience during each shift.
  • Assists with new crew training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Delivers the OTG experience to all guests by acting with a guest-comes-first attitude and connecting with the guest. Discovers and responds to guests’ needs.
  • Follows OTG cash handling and cash register policies and procedures.
  • Maintains a clean and organized workspace so that crew can locate resources and produce as needed.
  • Provides quality beverages, whole beans and food products consistently for all guests by adhering to recipe and presentation standards.
  • Follows health, safety, and sanitation guidelines for all products.
  • Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately.
  • Maintains regular and punctual attendance.
  • Engage with and understand guests, including discovering and responding to guests’ needs through clear and pleasant communication.
  • Available to perform many different tasks within the store during each shift.
  • Maintains a clean, neat, well-groomed appearance.
  • Other duties, as assigned.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

About OTG Management

For more than 25 years, OTG has provided exceptional food and innovative retail concepts to travelers in airports across North America.

We are well established and continue to grow. This is a company built on innovation and welcoming individual ideas. Ours is a more flexible environment not about hierarchy but what you contribute.

Discover what sets us apart.

About OTG Management :

For more than 25 years, OTG has provided exceptional food and innovative retail concepts to travelers in airports across North America.

We are well established and continue to grow. This is a company built on innovation and welcoming individual ideas. Ours is a more flexible environment not about hierarchy but what you contribute.

Discover what sets us apart.

Full-time
APPLY