Otg Jobs (12)

RESPONSIBILITIES

Position Summary :

Maintenance technicians are responsible for delivering the OTG guest experience by ensuring OTG-occupied areas, including markets and restaurants, are in good repair.

An OTG Maintenance Tech helps uphold the image of a facility by performing maintenance tasks, including repairs, preventative maintenance, and checklists.

Responsibilities :

As an OTG Maintenance Technician, you will be responsible for general building maintenance in our airports.

By utilizing a variety of skills, encompassing most of the construction trade, you will maintain OTG standards while performing daily field service requirements.

Responsible for maintenance and general upkeep of OTG facilities as directed by the Senior Facility Manager and / or Lead Tech

Perform minor plumbing, and electrical repairs as requested

Perform general maintenance duties such as refrigeration cleanings, condenser coil cleanings and compressor replacements as needed

Perform monthly life safety and furniture checklist surveys as directed by Senior Facility Manager

Assist Lead Technician on two-man jobs that require assistance

Work with Lead Technician to ensure all work service requests are successfully executed and work orders and related documents are properly input and closed out in a timely manner

Request equipment and supplies for purposes of maintaining an inventory and ensuring the availability of required items to complete the necessary repairs

Respond to emergency situations to resolve immediate issues of life safety, operational stops, brand damage, or security concerns

QUALIFICATIONS AND REQUIREMENTS

High School Diploma or High School Equivalent

Experience in restaurant equipment troubleshooting and repair is preferred

Demonstrate ability to communicate well with operations, vendors, co-workers, and management maintaining an effective working relationship

Demonstrate ability to work in a team environment

Physically able to climb ladders and lift and carry 50 lbs.

Process knowledge of PC and / or PDA for work order system and e-mails

Highly dependable

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

Servers are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, taking orders, up-selling special items, and maintaining a clean and sanitized area are steps to deliver the experience.

To be successful in this role, a server should enjoy working with others as exhibited through great guest experiences and be motivated to keep the area / restaurant clean and stocked.

Responsibilities :

• Greet guests quickly and pleasantly, with a smile
• Delivering beverages and menus promptly
• Educate guests on menu items and wine and beer selections; make recommendations to guests upon request; communicate all daily food and drink specials
• Assisting guests in entering all orders into the iPad / computer system
• Preparing hot and cold drinks and mixed non-alcoholic drinks
• Demonstrating appropriate wine service techniques
• Follow OTG cash handling and cash register policies and procedures
• Keep a spotless working environment through regular cleaning and sanitizing
• Assisting other servers as needed and clearing tables
• Assist in the training and development of new employees
• Monitor and report intoxicated guests to MOD
• Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately
• Other duties as assigned.
• Performs additional responsibilities, although not detailed, as requested by the chef or manager at any time

QUALIFICATIONS AND REQUIREMENTS

• Must be experienced and able to serve and prepare food
• Must be at least 18 years of age
• Fully conversational in English
• Must become TIPS certified within 90 days of employment
• Able to lift up to 35 lbs. in weight
• Must complete required restaurant training and maintain a thorough knowledge of your assigned restaurant food and beverage menus
• Must be mobile and able to stand for extended periods, stoop, kneel, and crouch
• Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

The OTG Chef will be a strategic, innovative leader who will assist in creating menus and standards leading to exemplary dining experiences across all dining establishments.

While reporting to the General Manager, the Chef will lead and train local culinary teams to provide an exceptional dining experience in all restaurant locations through a variety of innovative systems.

Key collaboration with our ever-growing set of world-class chef partners gives the Chef an opportunity to work with the best in the business in each local marketplace.

Responsibilities :

• Develop a culinary plan with short-term and long-term goals that ensure quality satisfaction
• Enhance food quality levels by establishing standards while collaborating on diverse menus to satisfy specific regional preferences
• Provide culinary, service, and operational support to site-level culinary and service teams
• Ensure training material and processes enable the delivery of exceptional cuisine
• Address quality and / or service gaps to develop continuous improvement across the organization
• Develop and execute enterprise-wide programs to enrich the overall dining experience
• Research, test, and introduce new / improved products
• Establish menus and products that are in line with food cost projections, operational feasibility, quality standards, and guest satisfaction
• Cultivate and maintain effective partnerships with site-level management to execute the culinary and service strategic plan
• Liaise with supply chain management to identify key potential supplier relationships
• Uphold and promote the organization's values, philosophy, ethics, integrity, and code of conduct
• Collaborate and develop food service equipment plans considering the concept and budgetary goals
• Complete all other tasks assigned

Qualifications and Requirements :

• Degree from an accredited culinary institution
• Minimum 5 years of experience as a Chef
• National, Unionized, Multi-Unit experience
• Sound knowledge of FDA and / or major US metropolitan city health code adherence
• Ability to anticipate problems and create innovative solutions
• Highly developed culinary expertise and principles including a variety of ethnic / regional cuisines
• Solid leadership experience in both world-class full-service restaurant environments, plus high-quality fresh food quick-service restaurant environments
• Demonstrate expertise in food costing, menu planning, inventory management, and procurement
• Guest driven with a focus on quality, service, and overall dining experience
• Ability to manage multiple projects under tight deadlines
• Ability to communicate in both written and verbal form with conviction, professionalism, and credibility while adapting the message for each audience.
• Computer proficiency with Microsoft Office applications
• Strong personal work ethic; honest and straightforward; maintains the highest personal and professional ethics; willing to stand for and do what is right
• Ability to be forceful, yet diplomatic; ability to gain the trust of other parties; demonstrated leadership; appropriately assertive and direct
• Work style that is collaborative and supportive of both home office and management
• Ability to relate well to people within and outside of the organization; a work style that develops rapport, listens, builds constructive and effective relationships, uses diplomacy and tact
• Style that commands immediate credibility by being not only knowledgeable in technical subject matter, but also by treating people with dignity and respect
• Must be able to work varied hours / days, nights, weekends, holidays, and during inclement weather conditions

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

Merchandisers are responsible for delivering the OTG guest experience. Restocking, product rotation, and maintaining an organized, neat, and sanitized store are steps to deliver the experience.

To be successful in this role, a merchandiser should enjoy creating visually appealing displays and working with others as exhibited through great guest experiences, and be motivated to keep the store clean and stocked.

Responsibilities :

• Understands, executes and maintains merchandising strategies according to the plan
• Restocks and substitutes stock, as required
• Rotates product to ensure freshness, limit waste and enhance product visibility
• Maintains the cleanliness of the markets including, but not limited to, wiping up spills, cleaning shelves, sweeping floors, cleaning product displays, sanitizing areas
• Learns and maintains knowledge of market products, ingredients, and health indicators
• Share product information with guests and crewmembers, as required
• Maintain knowledge of airport terminals and restaurants; offer information, recommendations, etc.
• Maintain a clean, neat, well-groomed appearance
• Other duties, as assigned

Qualifications and Requirements :

• Must be at least 18 years of age
• Fully conversational in English
• Must obtain ServSafe Certification or equivalent within 30 days of being hired
• Ability to read labels accurately
• Self-motivated to restock, as required
• Ability to lift up to 35 lbs.
• Ability to pull / push product cart
• Must be mobile and able to stand for extended periods, stoop, kneel, and crouch
• Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

Cashiers are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, up-selling special items, and maintaining a clean and sanitized store are steps to deliver the experience.

To be successful in this role, a cashier should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.

Responsibilities :

• Greet guests quickly and pleasantly, with a smile
• Accurately and quickly process all payments by cash, credit cards or voucher, following OTG cash handling and cash register policies and procedures
• Maintain solid product knowledge to be shared with guests
• Bag all purchases for customers
• Maintain display items in a clean and orderly fashion
• Keep a spotless working environment through regular cleaning and sanitizing
• Restock shelves and perform duties of a barista, as needed
• Stock shelves and other food court areas
• Maintain knowledge of airport terminal and restaurants; offer information, recommendations, etc.
• Maintain a clean, neat, well-groomed appearance
• Other duties, as assigned

Qualifications and Requirements :

• Must be at least 18 years of age
• Able to lift 35 lbs. in weight
• Must be comfortable with cash register operations and the responsibility involved in safeguarding company assets
• Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

Merchandisers are responsible for delivering the OTG guest experience. Restocking, product rotation, and maintaining an organized, neat, and sanitized store are steps to deliver the experience.

To be successful in this role, a merchandiser should enjoy creating visually appealing displays and working with others as exhibited through great guest experiences and be motivated to keep the store clean and stocked.

Responsibilities :

• Understands, executes, and maintains merchandising strategies according to plan
• Restocks and substitutes stock, as required
• Rotates product to ensure freshness, limit waste, and enhance product visibility
• Maintains the cleanliness of the markets including, but not limited to, wiping up spills, cleaning shelves, sweeping floor, cleaning product displays, sanitizing areas
• Learns and maintains knowledge of market products, ingredients, and health indicators
• Share product information with guests and crewmembers, as required
• Maintain a clean, neat, well-groomed appearance
• Other duties, as assigned

Qualifications and Requirements :

• Must be at least 18 years of age
• Fully conversational in English
• Must obtain SERVSafe Certification or equivalent within 30 days of being hired
• Ability to read labels accurately
• Self-motivated to restock, as required
• Ability to lift to 35 lbs.
• Ability to pull / push product cart
• Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
• Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

Bartenders are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, taking orders, up-selling special items, and maintaining a clean and sanitized area are steps to deliver the experience.

To be successful in this role, a bartender should enjoy working with others as exhibited through great guest experiences and be motivated to keep the area / restaurant cleaned and stocked.

This is a tipped position.

Responsibilities :

• Greet guests quickly and pleasantly, with a smile
• Educate guests on menu items; make recommendations to guests upon request
• Pour beer & wine
• Assist guests in entering all orders into the iPad / computer system
• Mix ingredients for all drinks, including cocktails, to OTG specifications
• Follow OTG cash handling and cash register policies and procedures
• Keep a spotless working environment through regular cleaning and sanitizing
• Aid in moving and installing kegs of beer, CO2 tanks, and soda mixes
• Assist in the training and development of new employees
• Monitor and report intoxicated guests to MOD
• Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately
• Other duties as assigned.

Qualifications and Requirements :

• Must have extensive bartending skills, including cocktails and specialty drinks, plus strong product knowledge
• Must be at least 18 years of age
• Must have pairing knowledge of beers and wines
• Must become TIPS certified within 90 days of employment
• Must obtain SERVSafe Certification or equivalent within 30 days of being hired
• Must be experienced and able to serve and prepare food
• Fully conversational in English
• Able to lift 35 lbs. in weight
• Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

Dishwashers are responsible for delivering the OTG guest experience. To be successful in this role, a dishwasher should aim to provide support to all staff by keeping dishware, utensils, and cookware clean and ready for use.

Responsibilities :

• Maintain a guest focus while performing duties
• Load, run, and unload the dish machine
• Maintain adequate levels of clean tableware for dining room and kitchen
• Assume 100% responsibility for the cleanliness and sanitizing of dishware, utensils, and cookware
• Keep the dish machine clean and report any functional or mechanical problem to MOD immediately
• Handle tableware carefully to prevent breakage and loss
• Clean and sanitize food, preparation, and production areas, as required
• Other duties, as assigned

Qualifications and Requirements :

• Must be at least 18 years of age
• Must be able to work in a fast-paced environment
• Ability to lift 40 lbs. or more
• Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
• Must be available to work varied hours / days, including nights, weekends, holidays, and bad weather conditions must be flexible.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, Veteran status or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

The Sous Chef is responsible for organizing and ensuring kitchen systems for food production, presentation, and customer satisfaction.

The Sous Chef supports the rest of the management team in the areas of menu development, supply, quality, cost control, and the hiring, development, and evaluation of hourly Crewmembers in the kitchen.

Responsibilities :

• Promotes an attitude of pride, cooperation, and success in the unit and with all Crewmembers
• Provides leadership to the Crewmembers and newly hired Crewmembers in the Unit
• Monitor and ensure quality, effective, and efficient kitchen operations
• Responsible for food preparation, ingredient freshness and control, appropriate cooking, presentation, and customer satisfaction.
• Ensure food is within proper temperature holding zones by conducting frequent line checks
• Responsible for maintaining OTG, state, and local standards of sanitation
• Ensure standards of cleanliness and organization in the kitchen
• Maintain inventory : order, receive and account for all food products and purchases
• Accountable for the successful onboarding of new hourly crew members ensuring they have the tools and support necessary to be successful and reduce turnover
• Directs the team toward achieving the Unit's service and financial goal
• Ensures crew is productive and performs all their responsibilities
• Responsible for training, evaluating, and managing kitchen staff performance following OTG policies and procedures.
• Ensure cost-effective and efficient staffing and adherence to labor budgets.
• Maintain regular communication with managers and crew
• Keep abreast of changes in food compliance and OTG company standards and practices.
• Able to use the crewmember handbook and CBA to understand OTG policies and procedures. Communicate them with consistency

QUALIFICATIONS AND REQUIREMENTS

• Degree from an accredited culinary institution preferred
• Professional culinary training and experience
• Exemplary product knowledge, skill, and presentation
• Knowledge of and commitment to food sanitation and kitchen safety
• Train and supervise kitchen crewmembers
• Ability to work as part of the restaurant, crew, and management team
• Ability to work flexible shifts / schedule
• Excellent verbal and written communications skills

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

RESPONSIBILITIES

Position Summary :

The OTG Warehouse Receiver stocks and maintains all warehouse inventory, including food, produce, supplies, non-alcoholic and alcoholic beverages;

delivers to all OTG Management locations within the Airport Terminal; participates in quality control to ensure no damaged product is accepted into the warehouse or distributed to the OTG locations.

Responsibilities :

• Accepts and receives incoming merchandise into warehouse
• Verifies accuracy of incoming merchandise against invoice
• Organizes merchandise and stocks appropriately
• Maintains stock in an organized and clean fashion
• Cleans, sanitizes, and organizes the storeroom including all shelving, floors, and ceilings to OTG specifications
• Inspects incoming merchandise to ensure quality standards
• Fulfill orders per distribution requests
• Maintains inventory of all warehouse items
• Communicates run outs and service / quality problems to Supervisor / MOD
• Adheres to sanitation and FIFO (first in, first out) regulations
• Clean, sweeps, and restocks as necessary
• Performs other duties as assigned

Qualifications and Requirements :

• Must understand and adhere to all airport rules and regulations
• Ability to read invoices and count product
• Knowledge of health and sanitation regulations and First in, First out (FIFO) guidelines
• Ability to life 50 pounds on a regular basis and up to 85 pounds on occasion
• Ability to push and pull delivery cart
• Ability to communicate clearly and professionally to coworkers and management
• Must be able to work varied hours / days, nights, weekends, holidays, and during inclement weather conditions

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

RESPONSIBILITIES

Baristas are responsible for delivering the OTG Starbucks experience to all guests and fellow crewmembers. This job creates a great experience by providing guests with prompt service, quality beverages and products and maintaining a clean and comfortable store environment.

To be successful in this role, the barista should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.

Responsibilities and essential job functions include but are not limited to the following :

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of OTG
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
• Anticipates customer and store needs by constantly evaluating environment and customers for cues
• Communicates information to manager so that the team can respond as necessary to create the OTG experience during each shift
• Assists with new crew training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Delivers the OTG experience to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests needs
• Follows OTG cash handling and cash register policies and procedures
• Maintains a clean and organized workspace so that crew can locate resources and produce as needed
• Provides quality beverages, whole bean and food products consistently for all guests by adhering to recipe and presentation standards
• Follows health, safety and sanitation guidelines for all products
• Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately
• Maintains regular and punctual attendance
• Engage with and understand or guests, including discovering and responding to guests needs through clear and pleasant communication
• Available to perform many different tasks within the store during each shift
• Maintains a clean, neat, well-groomed appearance
• Other duties, as assigned

QUALIFICATIONS AND REQUIREMENTS :

• Must be at least 18 years of age
• Fully conversational in English
• Must obtain ServSafe certification or equivalent within 30 days of being hired
• Able to lift 35 pounds in weight
• Must be able to stand for extended periods, to stoop, kneel and crouch
• Must be available to work varied hours / days, including nights, weekends, holidays and bad weather conditions
• Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens and blenders
• Ability to learn quickly
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and / or holidays

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer.

RESPONSIBILITIES

Position Summary :

The Sous Chef is responsible for organizing and ensuring kitchen systems for food production, presentation, and customer satisfaction.

The Sous Chef supports the rest of the management team in the areas of menu development, supply, quality, cost control, and the hiring, development, and evaluation of hourly Crewmembers in the kitchen.

Responsibilities :

• Promotes an attitude of pride, cooperation, and success in the unit and with all Crewmembers
• Provides leadership to the Crewmembers and newly hired Crewmembers in the Unit
• Monitor and ensure quality, effective, and efficient kitchen operations
• Responsible for food preparation, ingredient freshness and control, appropriate cooking, presentation, and customer satisfaction.
• Ensure food is within proper temperature holding zones by conducting frequent line checks
• Responsible for maintaining OTG, state, and local standards of sanitation
• Ensure standards of cleanliness and organization in the kitchen
• Maintain inventory : order, receive and account for all food products and purchases
• Accountable for the successful onboarding of new hourly crew members ensuring they have the tools and support necessary to be successful and reduce turnover
• Directs the team toward achieving the Unit's service and financial goal
• Ensures crew is productive and performs all their responsibilities
• Responsible for training, evaluating, and managing kitchen staff performance following OTG policies and procedures.
• Ensure cost-effective and efficient staffing and adherence to labor budgets.
• Maintain regular communication with managers and crew
• Keep abreast of changes in food compliance and OTG company standards and practices.
• Able to use the crewmember handbook and CBA to understand OTG policies and procedures. Communicate them with consistency

QUALIFICATIONS AND REQUIREMENTS

• Degree from an accredited culinary institution preferred
• Professional culinary training and experience
• Exemplary product knowledge, skill, and presentation
• Knowledge of and commitment to food sanitation and kitchen safety
• Train and supervise kitchen crewmembers
• Ability to work as part of the restaurant, crew, and management team
• Ability to work flexible shifts / schedule
• Excellent verbal and written communications skills

Salary range : $60,000 - $70,000

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.