Salesforce analyst
Responsibilities
- Partner with marketing team and sales on lead scoring and grading and manage programming
- Lead the development of requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate function areas then document the details necessary to help the development team fully understand what is to be built
- Shape the development of the business unit, drive alignment across the business unit and lead the implementation of strategic initiatives
- Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and / or application requirement
- Ensure that all required documentation is complete and stored appropriately
- Collaborate with other business analysts and lead scrum teams to ensure consistency in processes and documentation style
- Lead the development of functional design specifications for new development and major enhancements
- Work with designers to create interfaces that satisfy business requirements and adhere to accepted design standards
- Work with testing team to develop and maintain functional test cases / scenarios and automated test scripts for load and regression testing
- Provide thorough acceptance criteria for all application requirements and facilitate user acceptance testing
- Review and facilitate remediation of defects resulting from regression and load testing
- Document and assign defects resulting from functional, regression and load testing
- Verify production changes and coordinate with business units effected
- Gain and maintain a thorough understanding of supported business area(s)
- Analyze business problems and recommend improvements and / or solutions
- Maintain IT relationships by working with application architects, infrastructure teams, and / or database administrators to ensure compliance with OD Technology processes including SDLC, code review process, promotion process, etc.
- Work with OD Technology Training team to create training documentation
- Participate in the Agile process by leading daily and weekly scrums
- Participate in the interview process of prospective candidates and give hiring recommendations
- Lead the other Business Analyst, provide guidance and problem resolution
Job Qualifications
Education :
Bachelor’s degree in Computer Science or related field or equivalent education and experience
Experience :
- 6 years of working experience as a Business Analyst
- Experience with Salesforce Marketing Cloud required, general administration, release management, and new feature analysis
- Experience with Marketing Cloud Pardot / Account Engagement required
- Experience working with Marketing organization to create and manage the process from lead identification to assignment as well as managing lead qualification requirements and programming
- Expertise with system / application design and end user support
- Expertise with Microsoft Office
- Ability to develop and document requirements and specifications
- Ability to communicate in both technical and user-friendly language
- Experience working in an Agile development environment
- Excellent verbal and written communication skills
- Ability to multitask and work as a team player
- Strong problem-solving skills and self-motivated
- Ability to lead and mentor others in professional development
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive :
- Health, Dental & Vision Benefits
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401(k) Retirement Plan
- Life Insurance
- Wellness Program
- Credit Union access, Vacation & Holiday
- Birthday Holiday who doesn’t love some extra attention on their Birthday?
Salesforce analyst
Responsibilities
- Partner with marketing team and sales on lead scoring and grading and manage programming
- Lead the development of requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate function areas then document the details necessary to help the development team fully understand what is to be built
- Shape the development of the business unit, drive alignment across the business unit and lead the implementation of strategic initiatives
- Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and / or application requirement
- Ensure that all required documentation is complete and stored appropriately
- Collaborate with other business analysts and lead scrum teams to ensure consistency in processes and documentation style
- Lead the development of functional design specifications for new development and major enhancements
- Work with designers to create interfaces that satisfy business requirements and adhere to accepted design standards
- Work with testing team to develop and maintain functional test cases / scenarios and automated test scripts for load and regression testing
- Provide thorough acceptance criteria for all application requirements and facilitate user acceptance testing
- Review and facilitate remediation of defects resulting from regression and load testing
- Document and assign defects resulting from functional, regression and load testing
- Verify production changes and coordinate with business units effected
- Gain and maintain a thorough understanding of supported business area(s)
- Analyze business problems and recommend improvements and / or solutions
- Maintain IT relationships by working with application architects, infrastructure teams, and / or database administrators to ensure compliance with OD Technology processes including SDLC, code review process, promotion process, etc.
- Work with OD Technology Training team to create training documentation
- Participate in the Agile process by leading daily and weekly scrums
- Participate in the interview process of prospective candidates and give hiring recommendations
- Lead the other Business Analyst, provide guidance and problem resolution
Job Qualifications
Education :
Bachelor’s degree in Computer Science or related field or equivalent education and experience
Experience :
- 6 years of working experience as a Business Analyst
- Experience with Salesforce Marketing Cloud required, general administration, release management, and new feature analysis
- Experience with Marketing Cloud Pardot / Account Engagement required
- Experience working with Marketing organization to create and manage the process from lead identification to assignment as well as managing lead qualification requirements and programming
- Expertise with system / application design and end user support
- Expertise with Microsoft Office
- Ability to develop and document requirements and specifications
- Ability to communicate in both technical and user-friendly language
- Experience working in an Agile development environment
- Excellent verbal and written communication skills
- Ability to multitask and work as a team player
- Strong problem-solving skills and self-motivated
- Ability to lead and mentor others in professional development
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive :
- Health, Dental & Vision Benefits
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401(k) Retirement Plan
- Life Insurance
- Wellness Program
- Credit Union access, Vacation & Holiday
- Birthday Holiday who doesn’t love some extra attention on their Birthday?
Salesforce analyst
Responsibilities
- Partner with marketing team and sales on lead scoring and grading and manage programming
- Shape the development of the business unit, drive alignment across the business unit and lead the implementation of strategic initiatives
- Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and / or application requirement
- Maintain Business process documentation including additions, changes, or removal of product capabilities to ensure traceability
- Ensure that all required documentation is complete and stored appropriately
- Collaborate with other business analysts and lead scrum teams to ensure consistency in processes and documentation style
- Lead the development of functional design specifications for new development and major enhancements
- Work with designers to create interfaces that satisfy business requirements and adhere to accepted design standards
- Work with testing team to develop and maintain functional test cases / scenarios and automated test scripts for load and regression testing
- Provide thorough acceptance criteria for all application requirements and facilitate user acceptance testing
- Review and facilitate remediation of defects resulting from regression and load testing
- Document and assign defects resulting from functional, regression and load testing
- Verify production changes and coordinate with business units effected
- Gain and maintain a thorough understanding of supported business area(s)
- Analyze business problems and recommend improvements and / or solutions
- Maintain IT relationships by working with application architects, infrastructure teams, and / or database administrators to ensure compliance with OD Technology processes including SDLC, code review process, promotion process, etc.
- Work with OD Technology Training team to create training documentation
- Participate in the Agile process by leading daily and weekly scrums
- Participate in the interview process of prospective candidates and give hiring recommendations
- Lead the other Business Analyst, provide guidance and problem resolution
Job Qualifications
Education :
Bachelor’s degree in Computer Science or related field or equivalent education and experience
Experience :
- 6 years of working experience as a Business Analyst
- Experience with Salesforce Marketing Cloud required, general administration, release management, and new feature analysis
- Experience with Marketing Cloud Pardot / Account Engagement required
- Experience working with Marketing organization to create and manage the process from lead identification to assignment as well as managing lead qualification requirements and programming
- Expertise with system / application design and end user support
- Expertise with Microsoft Office
- Ability to develop and document requirements and specifications
- Ability to communicate in both technical and user-friendly language
- Experience working in an Agile development environment
- Excellent verbal and written communication skills
- Ability to multitask and work as a team player
- Strong problem-solving skills and self-motivated
- Ability to lead and mentor others in professional development
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive :
- Health, Dental & Vision Benefits
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401(k) Retirement Plan
- Life Insurance
- Wellness Program
- Credit Union access, Vacation & Holiday
- Birthday Holiday who doesn’t love some extra attention on their Birthday?
Business Analyst
Responsibilities
- Develop requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate function areas then document the details necessary to help the development team fully understand what is to be built
- Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and / or application requirement
- Maintain Business process documentation including additions, changes, or removal of product capabilities to ensure traceability
- Ensure that all required documentation is complete and stored appropriately
- Collaborate with other business analysts and scrum teams to ensure consistency in processes and documentation style
- Provide functional design specifications for new development and major enhancements
- Work with designers to create interfaces that satisfy business requirements and adhere to accepted design standards
- Work with testing team to develop and maintain functional test cases / scenarios and automated test scripts for load and regression testing
- Provide thorough acceptance criteria for all application requirements and facilitate user acceptance testing
- Review and facilitate remediation of defects resulting from regression and load testing
- Document and assign defects resulting from functional, regression and load testing
- Participate in all customer demos for complete application requirements
- Verify production changes and coordinate with business units effected
- Gain and maintain a thorough understanding of supported business area(s)
- Analyze business problems and recommend improvements and / or solutions
- Maintain IT relationships by working with application architects, infrastructure teams, and / or database administrators to ensure compliance with OD Technology processes including SDLC, code review process, promotion process, etc.
- Work with OD Technology Training team to create training documentation as needed
- Participate in the Agile process by attending daily and weekly scrums
- Participate in the interview process of prospective candidates
- Provide guidance to less experienced Business Analysts
Job Qualifications
Education :
Bachelor’s degree in Computer Science or related field or equivalent education and experience
Experience :
- 4 years of working experience in an Information Technology environment as a Business Analyst
- Proficient with system / application design and end user support
- Proficiency with Microsoft Office
- Ability to develop and document requirements and specifications
- Ability to communicate in both technical and user-friendly language
- Experience working in an Agile development environment
- Excellent verbal and written communication skills
- Ability to multitask and work as a team player
- Strong problem-solving skills and self-motivated
- Ability to mentor others
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive :
- Health, Dental & Vision Benefits
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401(k) Retirement Plan
- Life Insurance
- Wellness Program
- Credit Union access, Vacation & Holiday
- Birthday Holiday who doesn’t love some extra attention on their Birthday?