NorthPoint Development LLC Jobs (6)

METRO PARK WAREHOUSES, INC.

We are looking to add an organized and reliable Customer Service Representative to our Transportation Department at Metro Park Warehouses.

A Customer Service Representative at Metro Park will have excellent service standards and respond efficiently to customer inquiries.

Pay : $18 per hour

Hours : 7 : 30am - 5 : 30pm

Duties and Responsibilities

• Book appointments and schedule meetings
• Provide rate confirmations as needed
• Answer and direct phone calls in a polite and friendly manner
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of customer orders, requests, and calls received
• Serve customers by providing product and service information and resolving product and service problems
• Maintains customer records by updating account information as needed
• Using office equipment to check emails, send faxes, make copies, and update computer databases
• Sorting, filing, and maintaining filing systems for efficient recordkeeping and easy retrieval of information
• Complete invoice audits and maintain accurate records of customer orders
• Must be able to work under moderate supervision in an informal team-oriented atmosphere that is frequently fast-paced and high pressure
• Ability to move files in boxes weighing up to 25lbs for filing purposes
• Occasional travel may be required

Experience

• At least 1 year experience in customer service
• Transportation experience is a plus

Warehouse location : 1411 Quebec , North Kansas City, MO 64116

PI222228327

METRO PARK WAREHOUSES, LLC

We are looking for a Class A CDL Driver experienced to join our team at Metro Park Warehouses. We are seeking a Class A truck driver who has physical and mental stamina who thrives working up to 12 hours locally and can consistently ensure safe and accurate deliveries.

The driver must be detail-oriented, efficient, and have a clean driving record.

This is a local position that pays $24 / hour, must be able to operate manual transmission

Duties and Responsibilities

• Drive trucks with a Gross Vehicle Weight (GVW) over 26,000 lbs.
• Pull a towed vehicle weight exceeding 10,000 lbs.
• Transport goods from the place of origin to assigned destination
• Ensure contents are properly secured inside of the truck to prevent breakage or damage
• Obtain signatures or warehouse BOL to confirm and complete deliveries with customers
• Stay on a predetermined route and ensure timely deliveries
• Communicate with dispatch as needed
• Perform pre trip and post trip inspections of your vehicle
• Always ensure your vehicle is kept clean
• Maintain and service vehicle as needed (refuel, check oil, tire pressure, etc.)
• Notify managers of any major maintenance or delivery issues encountered
• Maintain detailed driving and delivery logs
• Track and report working hours
• Adhere to company rules and regulations
• Obey all applicable traffic laws and drive according to the weather / road conditions
• Comply with DOT regulation

Skills and Qualifications

• High school diploma or GED equivalent preferred
• Valid Class A driver's license required
• 2+ years proven experience with tractor-trailer driving preferred
• Clean driving record with no moving violations
• Must pass a background check and drug test
• Skilled at driving large vehicles
• Comfortable maneuvering and parking a tractor-trailer
• Alert, focused, and detail-oriented
• Physically and mentally fit
• Ability to lift up to 50 lbs. at a time
• Proficient using GPS and other routing systems
• An innate sense of direction
• Disciplined, dependable, and resourceful
• High level of composure and good stress management

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

PI222226210

METRO PARK WAREHOUSES, LLC.

We are looking to add an organized and reliable IT Administrator to our growing team. The information technology (IT) administrator is a generalist position devoted to all aspects of system set-up, computer set-up, installation, troubleshooting, service, upgrades, and maintenance.

The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network;

and auxiliary devices such as RF scanners, tablets, and smartphones. The job duties will be performed on-site unless otherwise directed.

The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

Pay : $20-$24 Per Hour

Duties and Responsibilities

• Maintain and troubleshoot devices and systems, hardware, and software
• Document system performance, bugs, debugging, and program requirements
• Follow maintenance protocols to ensure systems are secure and ready for users
• Field incoming help requests from end users via both telephone and work orders in a courteous manner
• Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
• Build rapport and elicit problem details from end users and vendors
• Prioritize and schedule problems. Escalate problems (when required) to the IT Manager and / or appropriate vendor.
• Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through the final resolution
• Apply diagnostic utilities to aid in troubleshooting
• Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
• Identify and learn appropriate software and hardware used and supported by the organization
• Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications
• Test fixes to ensure problem has been adequately resolved
• Perform post-resolution follow-ups to help requests
• Develop help sheets and knowledge base articles for end users
• Perform related duties consistent with the scope and intent of the position
• Follows HACCP and SQF requirements for food quality and safety.

Experience or Training Required :

• Knowledge of the Open Systems Interconnection (OSI) Model
• Experience with desktop operating systems including Windows 7, Ubuntu Linux, and Mac OS
• Experience with database systems (SQL, SAP, Oracle)
• Knowledge and experience in application support experience
• Working knowledge of a range of diagnostic utilities
• Exceptional written and oral communication skills
• Exceptional interpersonal skills with a focus on rapport-building, listening, and questioning skills
• Strong documentation skills
• Solid understanding of the organization’s goals and objectives

Location :

6920 Executive Drive, Kansas City, MO

PI222239340

METRO PARK WAREHOUSES, LLC.

Also responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services and equipment.

Responsible for arranging internal office moves and providing arrangements for office meetings.

Salary : $55,000-$65,000 Per year

Duties and Responsibilities

• Analyzes and organizes office operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services.
• Maximizes office productivity through proficient use of appropriate software applications and procedures.
• Researches and develops resources that create timely and efficient workflow.
• Establishes and maintains uniform correspondence procedures and style practices.
• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Plans office layout, develops office budget, and initiates cost reduction programs.
• Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
• Prepares activities reports for management.
• Coordinates activities of office with operations to ensure customer needs are met.
• Maintains contact with customers and assists in solving customer issues.
• General Warehouse Knowledge.
• Prepare and coordinate necessary government documents for shipping and receiving products, as needed.
• Ensures adherence to HACCP and SQF requirements for food safety and quality.

Supervisory Responsibilities

Directly supervises 4 to 8 team members in the Administrative Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance;

rewarding and disciplining team members; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Four- year college or university program certificate; or two to four years related experience and / or training; or equivalent combination of education and experience.

Proficient in MS Word and Excel.

Mathematical Skills and Reasoning Ability

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an team member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear.

The team member frequently is required to sit. The team member is occasionally required to stand; walk; reach with hands and arms;

and stoop, kneel, crouch, or crawl. The team member must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member is regularly exposed to extreme cold. The noise level in the work environment is usually moderate.

Team member Wellness

Incorporate the company’s core values while managing daily activities by leading and supporting by example.

Location :

6901 Stilwell , Kansas City, MO

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

PI222216379

This position will sit in the Kansas City office.

Curious about a career with WarehouseQuote.com?

WarehouseQuote.com is an intelligent warehousing platform providing flexible and fully-managed solutions for fast-growing companies.

We are looking to add a Strategic Quality Manager to our growing team! NorthPoint and its entities provide an inclusive environment that cultivates collaboration and mentorship.

Our core values set the foundation of our culture and guide us in every business decision. The authenticity and strength of our culture is another key to our success.

Living by our core values and truly making WarehouseQuote the best place to work is critical. Core Operating Principles

How We Put You First :

At WarehouseQuote, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks :

• 401k with 100% match up to 6%, immediately vested upon enrollment
• 85% of premiums for medical, dental, and vision plans covered by WarehouseQuote
• Scholarships and paid professional development
• Robust Reimbursement Programs : Childcare, School Lunch, Tuition, Gym Membership, Cellphone
• Onsite Gym
• Mental Health Reimbursement
• Childcare Reimbursement
• $2,000 annual HRA and HSA contribution
• Free catered lunches every day + fully stocked kitchen
• Parental Paid Leave
• Flexible Spending Account
• Living Generously program with 100% charitable contribution match

What You'll Do

• Maintaining a client book of business and managing client health while ensuring focus on order advocacy, inventory accuracy, and proactive communication
• Weekly or Monthly cadences with clients discussing needs and overall health of the account
• High Level Issue and Claims Resolution
• Managing and overseeing any internal or external transfers of goods
• Creation and maintenance of Standard Operating Procedure documentation
• Onsite visits with Customers and Facilities, approximately 5-10% of your time
• Management of proactive planning via forecasting, SKU optimization and expansion opportunities with clients

Who You Are

• Communicates clearly and concisely
• Has a strategic mindset and interpersonal skills to build strong partnerships with external stakeholders.
• Is able delegate issues efficiently
• Strong inventory management skills
• Has excellent time management and communication skills

PI222450283

This opportunity is only eligible for in-person work.

Curious about a career with NorthPoint ?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members.

We are looking to add a Help Desk Manager who is responsible for providing professional and efficient help desk support.

A strong customer service mindset is the key to succeeding in this role. This hands-on leader will assist with the standardization of helpdesk services and procedures along with streamlining any discovered inefficiencies.

This person will play a key role in the continued development of the IT Help desk team.

We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people.

Nathaniel Hagedorn CEO.

How We Put You First :

At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks :

A selection of comprehensive medical, dental, and vision plans

401k with 100% match up to 6%, immediately vested upon enrollment

Potential opportunity to participate in NPE Employee Ownership Program

Scholarships and paid professional development

Robust Reimbursement Programs : Childcare, School Lunch, Tuition, Gym Membership, Cellphone

$2000 annual HRA and HSA contribution

Free catered lunches every day + fully stocked kitchen

Parental Paid Leave

What You'll Do

Utilize ticket tracking system to document all support incidents.

Creates and maintains detailed and complete Helpdesk documentation

Reporting of metrics and KPIs for the Helpdesk

Identify opportunities for automation, and assist with the development of automation systems to address those opportunities

Participation with research, planning, scoping, implementation and ongoing support for projects.

Maintain inventory of hardware, software and support assets

Capability to self-motivate, work independently and taking ownership of job responsibilities

Strong, genuine interpersonal and written communication skills

Demonstrated customer service and troubleshooting skills

The ability to balance and prioritize multiple projects and remain calm under pressure

Experience working with multi-tiered ticket handling / resolution systems

Provide tier 1 and tier 2 IT support

Enforces IT standards and educates employees about best practices

Performs other related duties as assigned

Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you!

Who You Are

Understanding of Microsoft 365 Enterprise Administration

Excellent communicator, orally and written

Proficient in Windows and MacOS

Understanding of ticketing systems

Understanding of security practices including, physical, internet and wireless security

Understanding of ITIL

At least 4 years of experience in Information Technology support

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

PI222450272