Northern Quest Resort & Casino Jobs (3)

Hiring Preference : The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment.

It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order : 1) Kalispel Tribal Members;

2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

At-Will Employment : Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.

Drug Testing : The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.

Background Investigation : All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs :

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere thank you and goodbye, and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

The Marketing Coordinator will be responsible for the development, implementation and evaluation of a comprehensive marketing plan for all assigned revenue-generating departments for the purpose of increasing department revenues.

The departments may include, but are not limited to, the Casino, Resort (Hotel and La Rive Spa), entertainment, retail outlets, restaurants, bars and lounges.

Essential Duties and Responsibilities

• Develop and execute the marketing plan for assigned departments, including assisting the Marketing Manager in drafting advertising strategies.
• Act as the Marketing Department liaison and coordinate all marketing efforts including internal communication, creative design, advertising, digital signage, community partnerships and social media efforts.
• Identify and measure key performance indicators and provide recommendations on marketing strategy.
• Develop annual marketing calendar and budget for each venue, as assigned.
• Apply principles of marketing in collaboration with department contacts to create new campaigns and initiatives to drive targeted revenue.
• Promote special events and new items associated with each venue.
• Coordinate and schedule all in-venue special events.
• Identify cross-promotional opportunities with other venues.
• Assist and coordinate with Marketing Department to involve the departments in all promotions and entertainment events at NQRC.
• Work with the Marketing Manager and advertising agency to identify target audiences and ideal media outlets.
• Assist in the review and editing of existing promotional materials for marketing effectiveness and adherence to branding guidelines.
• Monitor advertising spend to ensure the department is in-line with the approved budget.
• Accomplish organizational goals by accepting ownership for new and different requests; explore opportunities to add value.
• Responsible for maintaining a consistent, regular good attendance record.
• Ensure control / protection of company assets.
• Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and NQRC Policies and Procedures.
• Responsible for maintaining a good attendance record.
• May be required to be a panelist for the Internal Review Hearings.
• This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education

B.A in Marketing, Business Administration, or Communications (preferred) .

Experience

Three years directly related experience in special events, marketing or equivalent combination of education and experience.

Skills

• Proficient use of Microsoft programs and other computer software.
• Strong understanding of the principles of marketing.
• Creativity, excellent verbal, writing and editing skills.
• Ability to maintain effective working relationships with department head and team members.
• Skill in solving practical problems and dealing with situations where only limited standardization exists.
• Be able to operate under pressure and meet deadlines.
• Excellent organizational, communication and interpersonal skills.
• Skill in identifying and resolving administrative problems under pressure conditions.
• Demonstrated ability to be proactive and remain positive in a multi-tasking, high demand position.
• Flexible with scheduling, as promotional and special events demand.

Other Requirements

• Ability to obtain and maintain a Tribal Work Permit.
• Valid driver’s license (Must be in possession while operating a Tribal Vehicle).
• Available and willing to work any changes in hours deemed necessary for Business Levels.
• Must be willing to sign a legally binding non-competition contract that prohibits activity that directly conflicts with the integrity of Kalispel Tribe Economic Authority’s business interests and its affiliate organizations as specified within the contract, for the duration of time listed.

Physical Demands

• Requires the ability to lift and / or move objects weighing up to 25 pounds.
• Constantly requires the ability to give and receive detailed information through verbal communication.
• Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
• Constantly requires working with fingers rather than the whole hand or arm.
• Constantly requires repetitive movement of the wrists, hands and / or fingers.
• Often requires walking or moving about to accomplish tasks.
• Occasionally requires standing and / or sitting for sustained periods of time.
• Occasionally requires ascending or descending stairs or ramps using feet and legs and / or hands and arms.
• Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
• Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles.

The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and / or humid conditions.

The noise level in the work environment is usually moderate.

Hiring Preference : The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment.

It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order : 1) Kalispel Tribal Members;

2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

At-Will Employment : Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.

Drug Testing : The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.

Background Investigation : All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs :

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere thank you and goodbye, and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

Mixes and serves alcoholic and nonalcoholic drinks and food to patrons of bar by performing the following duties.

Essential Duties and Responsibilities

• Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.
• Provides attentive and friendly service to customers.
• Takes orders from customers.
• Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
• Serves wine and draught or bottled beer.
• Collects money for drinks served and food served.
• Operates, balances and reconciles cash till and POS sales.
• Orders or requisitions liquors and supplies.
• Arranges bottles and glasses to make attractive display.
• Slices and pits fruit for garnishing drinks according to cut and par specifications.
• Prepares drinks ordered by wait staff in a timely manner.
• Prepares beverages according to designated recipes.
• Must pass occasional quizzing of recipe knowledge.
• Educates guests and team members about the many different libations offered complete with appropriate garnishment.
• Monitors consumption of alcohol by guests.
• Upholds standards set by Washington Liquor Control Commission.
• Attend all training meetings.
• The ability to learn and operate the POS system as trained.
• Responsible for maintaining a good attendance record.
• May be required to be a panelist for the Internal Review Hearings.
• This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education

One year certificate from college or technical school.

Experience

• 4 years current related experience and / or training; or equivalent combination of education and experience.
• Minimum age requirement of 21 years.

Skills

Skill in identifying and resolving problems under pressure conditions.

Other Requirements

• Ability to obtain and maintain a Tribal Work Permit.
• Payment Card Industry Training
• Mandatory Alcohol Server Training (MAST) certification.
• Food handler’s permit from relevant government agency.
• Hepatitis A vaccination.
• SERVSAFE certificate (optional)
• Available and willing to work nights, weekends and holidays as required.

Physical Demands

• Requires the ability to lift and / or move objects weighing up to 25 pounds.
• Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound.
• Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
• Constantly requires working with fingers rather than the whole hand or arm.
• Constantly requires repetitive movement of the wrists, hands and / or fingers.
• Often requires walking or moving about to accomplish tasks.
• Occasionally requires standing and / or sitting for sustained periods of time.
• Occasionally requires ascending or descending stairs or ramps using feet and legs and / or hands and arms.
• Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
• Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles.

The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and / or humid conditions.

The noise level in the work environment is usually moderate.

Hiring Preference : The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment.

It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order : 1) Kalispel Tribal Members;

2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

At-Will Employment : Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.

Drug Testing : The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.

Background Investigation : All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs :

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere thank you and goodbye, and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

Serves patrons in the Restaurant dining room by performing the following functions.

Essential Duties and Responsibilities

• Ensures compliance with Kalispel Tribe of Indians Internal Controls, and Northern Quest Policies and Procedures.
• Use the POS system as trained
• Greet guests in a friendly manner, take their beverage and food orders, serve the orders, clear all dishes & glassware from their table and present the guest check.
• Collect payment from the guest and provide change when necessary.
• Provide constant, attentive and friendly service to all guests.
• Educate the guests about the daily specials and answer any questions they may have.
• Be knowledgeable about wine and be prepared to answer guest questions about wine pairing.
• Communicate with your supervisor to resolve any guest questions in a timely manner.
• Keep payments orderly and neat throughout your shift.
• Sell beverages and alcohol beverages, plus refill beverages.
• Maintain assigned sections and workstations.
• Assist other servers with all of the above to ensure total Teamwork.
• Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level.

Side work lists to be followed.

• Maintain a clean and stocked server station.
• Correctly perform all necessary paper and bookwork at shifts end.
• Relay any complaints, problems or positive remarks to shift supervisor.
• Maintains confidential daily record keeping of tips.
• Attend all training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education

High school diploma or general education degree (GED).

Experience

• One to three months related experience and / or training helpful; or equivalent combination of education and experience.
• Experience working as a waiter / waitress preferred.

Skills

• Must possess excellent customer relations and customer service skills.
• Ability to handle cash and give proper change.
• Skill in identifying and resolving problems under pressure conditions.
• Ability to learn and operate the POS system.

Other Requirements

• Ability to obtain and maintain a Tribal Gaming License.
• Valid health card.
• Hepatitis A vaccination.
• Mandatory Alcohol Server Training (MAST) certification.
• Payment Card Industry Training.
• Available and willing to work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation.

Physical Demands

• Requires the ability to lift and / or move objects weighing up to 65 pounds.
• Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound.
• Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
• Constantly requires working with fingers rather than the whole hand or arm.
• Constantly requires repetitive movement of the wrists, hands and / or fingers.
• Constantly requires walking or moving about to accomplish tasks.
• Occasionally requires standing and / or sitting for sustained periods of time.
• Occasionally requires ascending or descending stairs or ramps using feet and legs and / or hands and arms.
• Constantly requires raising objects from a lower to a higher position or moving objects horizontally.
• Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles.

The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and / or humid conditions.

The noise level in the work environment is usually moderate.