Help Desk Technician
Help Desk Technician, Chicago, IL
This Help Desk Technician position will provide hands-on technical support related to computer systems, hardware, or software.
This Help Desk Technician position require strong technical knowledge and effective on-site and remote communication to both understand problems and explain their solutions.
This role will continuously work under the guidance of the IT Manager. This position is hybrid Onsite and Remote and candidates need to be local in or near Chicago.
Responsibilities :
Monitor the company’s IT ticketing system.
Provide tier 1 and 2 (First Call Resolution) support to employees both in-person and remotely.
Escalate higher-level IT issues to IT Manager and assist with solutions as needed.
Research potential software solutions as needed.
Train end users as necessary on the proper use of IT software and equipment.
Perform software and hardware installations and maintenance.
Support new hires with equipment and software purchasing and set-up.
Identify recurring issues and help create solutions.
Review and maintain inventory of IT assets.
Qualifications :
Bachelor’s degree preferred.
Experience using a Helpdesk ticketing system.
1-2 years of general IT support experience.
Strong Customer Services skills and attention to detail is a must.
Strong knowledge of computer systems.
Strong diagnostic and problem-solving skills.
Experience troubleshooting Windows Operating Systems, Mac Operating Systems, and G Suite products.
Excellent people skills (outgoing, approachable, motivated to help), including training end-users.
Ability to work independently or as part of a team.
Ability to conduct research into various computing issues as required.
Keen attention to detail.
Experience supporting a remote workforce.
Ability to multi-task and adapt to changes quickly.
Ability to collaborate across functional teams.
Excellent written and verbal communication skills with the ability to communicate in technical and non-technical language.
Must be able to read, write and speak fluent English.
Keywords : Chicago IL Jobs, Help Desk Technician, IT Support, Windows OS, Mac OS, G Suite Products, Computer Systems, Help Desk, Helpdesk, Support, Network, Networking, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Help Desk Technicians for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext.
11 or email us at [email protected] Click here to submit your resume for this job and others.
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SEO Specialist
SEO Specialist, Chicago, IL
We have an exciting SEO Specialist opportunity to join an established company’s team developing a brand new website promoting a new product line.
This is a contract to perm opportunity. Position will be onsite at least 3 days per week. This position is hybrid Onsite 3 days and Remote 2 days.
Candidates need to be local in or near Chicago, IL.
SEO Specialist Responsibilities :
- Provide Search Engine Optimization (SEO) expertise for keyword research, reporting, linking campaigns, conversion goals, on-site & offsite optimization, social media, local search, video optimization, social Media Optimization.
- Execute tactical and strategic deliverables around link building, content development, site analysis and other practices.
- Implement SEO tactics for new project.
- Monitor trends on Search Engine Optimization (SEO) best practices and techniques to ensure top website ranking and identify new opportunities, proactively research SEO issues and formulate solutions.
- Manage monthly Web analytics.
- Optimize social media and implement strategies for user acquisition.
- Manage Google AdWords; perform keyword research, write ad copy, optimize campaigns and analyze results.
SEO Specialist Qualifications :
- Minimum of 4 years of Search Engine Optimization (SEO) experience.
- Expert knowledge of SEO Best Practices.
- Vast experience managing PPC Campaigns.
- Excellent time management.
Keywords : Chicago IL Jobs, SEO Specialist, Search Engine Optimization, SEO Best Practices, PPC Campaigns, Social Media, Local Search, Video Optimization, Web Analytics, Google AdWords, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire SEO Specialists for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext.
11 or email us at [email protected] Click here to submit your resume for this job and others.
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