Nelson Animal Hospital Jobs (1)

Duties and Responsibilities :

• Greeting and welcoming patients with sincerity.
• Answering telephone calls and returning e-mails.
• Scheduling appointments using our designated software.
• Informing the veterinarian on a call of any emergencies that require urgent attention.
• Issuing invoices for treatment and prescribed medication after each consultation.
• Receiving and verifying payments after each consultation.
• Informing the veterinarian on-call about possible instances of animal abuse or neglect.
• Monitoring the inventory of items for sale by the practice and restocking these, as needed.
• Overseeing the sale of items stocked by the practice.
• Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.

Qualifications :

• High school diploma or equivalent.
• Previous administrative experience, preferably within a healthcare setting.
• Familiarity with veterinary medical billing software is advantageous.
• Intermediate computer proficiency.
• Basic arithmetic skills.
• Ability to maintain confidentiality.
• Excellent organizational, time management, and multitasking abilities.
• Personable, empathic disposition.
• Capacity to work well during distressing situations.
• Ability to work shifts, on weekends, and on public holidays, as needed.