Medical Call Center Representative
We are seeking a Medical Call Center Representative for our Patient Assistance Center located in San Antonio. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner.
This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude, which has a significant impact on patient loyalty and their relationship with the practice.
Responsibilities :
- Respond to incoming phones calls for all sites promptly and in an exceptional quality manner.
- Appropriately schedule patient appointments based on physician guidelines.
- Clearly and concisely document every patient request and pertinent information via EMR so that practice can successfully respond to patient needs.
- Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals.
- Coordinates work efforts with other team players to achieve an efficient work flow and time adherence within the office.
- Maintain strong knowledge of all site protocols and physician schedules / changes to ensure appropriate information is provided to patients.
- Perform other office duties as assigned by manager.
Qualifications :
- 1 Year of call Center
- Medical terminology
- Bilingual Preferred
RN - Case Manager
About us :
Morgan Stephens represents the nation’s top healthcare systems offering the highest compensation and benefits to our top candidates.
We are created and managed by experienced industry professionals in healthcare. As a leading provider of contract, contract to perm, and direct placement recruiting services to healthcare organizations throughout the United States, we have successfully served the needs of our employees and clients by placing thousands of quality healthcare professionals into organizations seeking top talent.
Open Position :
We are looking for candidates with strong customer service and interpersonal skills, the ability to multi-task, who are detail oriented, have a desire to help others, and who are excited to grow and develop a career.
A RN / Case manager is responsible for health care management and coordination of Health Plan Healthcare members in order to achieve optimal clinical, financial and quality of life outcomes.
JOB RESPONSIBILITIES :
Works with members to create and implement an integrated collaborative plan of care.
Coordinates and monitors Health Plan members progress and services to ensure consistent cost effective care that complies with Health Plan policy and all state and federal regulations and guidelines.
Provides case management services to members with chronic or complex conditions
Proactively identifies members that may qualify for potential case management services.
Conducts assessment of member needs by collecting in-depth information from Health Plans information system, the member, members’ family / caregiver, hospital staff, physicians and other providers.
Identifies, assesses and manages members per established criteria.
Develops and implements a case management plan in collaboration with the member, caregiver, physician and / or other appropriate healthcare professionals to address the member needs.
Performs ongoing monitoring of the plan of care to evaluate effectiveness. Documents care plan progress.
JOB REQUIREMENTS :
2 years of clinical experience with case management experience.
Active, unrestricted State Registered Nursing license
For More Information :
Visit www.morganstephens.com
Twitter : www.twitter.com / morganstephens0
Instagram : www.instagram.com / morganstephens0 /
Facebook : www.facebook.com / MorganStephens0
Email : [email protected]
Morgan Stephens ofrecemos reclutadores que hablan Espanol
Medical billing
About us :
Morgan Stephens represents the nation’s top healthcare systems offering the highest compensation and benefits to our top candidates.
We are created and managed by experienced industry professionals in healthcare. As a leading provider of contract, contract to perm, and direct placement recruiting services to healthcare organizations throughout the United States, we have successfully served the needs of our employees and clients by placing thousands of quality healthcare professionals into organizations seeking top talent.
Open Position :
The Billing Representative utilizes a solid understanding of clinical workflows in a healthcare or other related setting and works as part of a team in the collections and billing function to ensure all consumer accounts are processed in a consistently efficient and productive manner.
JOB RESPONSIBILITIES :
Ensures timely and accurate billing and payment processing
Investigate and reprocess denials
Perform insurance verifications
Obtain authorizations when required
Communicate effectively and professionally with consumers or their designee.
For More Information :
Visit www.morganstephens.com
Twitter : www.twitter.com / morganstephens0
Facebook : www.facebook.com / MorganStephens0
Email : [email protected]
Morgan Stephens ofrecemos reclutadores que hablan Espanol