Host
Responsibilities
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Manage reservation system
- Ensure reservations are prioritized and seated in a timely manner
- Strive to accommodate walk-in guests whenever possible
- Clearly and politely communicate with guests when delays and / or waits occur
- Maintain an organized floor by quickly and efficiently seating guests according to company standards
- Understand and operate the reservation / seating system
- Maintain professional and warm guest communications - inside the restaurant or via phone / email
- Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
- Communicate respectfully and clearly with service team and management
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Maintain cleanliness and organization at the host stand and front door area
- Adhere to Momofuku's Cleaning and sanitation SOPs
- Additional service and / or operational tasks as determined by manager
- Adhere to grooming and dress code standards
- Assist teammates to anticipate all other FOH needs
Required Qualifications
- A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
- Excellent communication, organizational, and interpersonal skills
- Ability to remain calm under pressure and resolve guest conflict
- Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
- Able to work in a standing / walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Preferred Qualifications
- 2+ years of Host, Lead Host, or Maitre D’ experience in an upscale, high volume restaurant
- Ability to navigate the Resy reservation system
- Proven experience learning seating charts and escorting guests to their tables
- Ability to run host stand with support of leadership, directing other hosts to seat tables and complete other necessary tasks and responsibilities
- Ability to train new Hosts in all aspects and responsibilities of the role
- A proven track record of dependability and a continuous focus on learning and development
Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours.
These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers.
This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
Line Cook
Responsibilities
- Executing menu items from start to finish. This including but not limited to preparation of ingredients, butchery of proteins, cooking and plating of menu items.
- Working with seasonal ingredients
- Participating in the preparation and development of new menu items
- Honing your existing skills while learning new techniques and building your skill set
- Working collaboratively with BOH staff and FOH staff
- Maintaining cleanliness of any BOH work areas, including and not limited to refrigeration, cooking equipment, and prep areas
- Participate in deep cleaning of BOH work areas, including and not limited to refrigeration, cooking equipment, and prep areas
Skills & Requirements
- At least 1 year of related experience required
- General knife handling, food safety & sanitation knowledge
- High volume restaurant experience required
- Comfortable working in a fast paced and high energy environment
- A passion for food, exceptional work ethic and dedication
- Able to take constructive criticism, learn quickly and constantly improve
Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours.
These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers.
This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
Sous Chef
Responsibilities
With support of senior culinary management, monitor and ensure that standard kitchen operating
procedures are met
Supervise all culinary team members, assisting management in the training, mentoring, and
disciplining of staff
Oversee service, monitoring cooks’ progress and flow of service
Send daily service reports, reservations logs, and hr related processes such as trail paperwork,
worker’s comp, and accident reports
Support and manage prep for service; ensure all prep items and recipes are made to standard
Monitor and ensure that company standard kitchen operating procedures are met
Oversee line cook team to ensure all items and recipes are made to standard
Enforce and train food and equipment safety and sanitation amongst all team members
Ensure kitchen equipment is maintained and functions properly; report any facilities issues to
senior culinary management
Monitor receiving to ensure all product meets restaurant standards
Work with the Executive Chef and culinary management team on menu creations and daily
specials
Support Executive Chef and / or CDC with the inventory, purchasing, and receiving of products
Support staffing needs for BOH open positions; assist in monitoring candidates trailing and
training of all BOH team members
Required Qualifications
Minimum one year of experience as an Junior Sous Chef, Sous Chef, or equivalent role at a
restaurant comparable in volume and level of cuisine
Ability to independently complete monthly inventory and daily, weekly, and monthly ordering
Ability to successfully train new hourly culinary team members on each station
A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
General knife handling, food safety & sanitation knowledge
Excellent communication, organizational, and interpersonal skills
Comfortable working in a fast paced and high energy environment
Ability to remain calm under pressure
A passion for food, exceptional work ethic and dedication
Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
Able to work in a standing / walking position for long periods of time
Preferred Qualifications
2+ years of experience as an Sous Chef at a restaurant comparable in volume and level of
cuisine
Ability to successfully train new Sous Chefs on all role responsibilities
Proven ability to run a high volume service, including but not limited to expediting
Proven ability to support all administrative tasks relating to the back of house, including but not
limited to facilities maintenance, inventory management, and Health Department checks
A proven track record of dependability and a continuous focus on learning and development
Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours.
These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers.
This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.