Medical Transportation Management Jobs (2)

Dispatcher (TLC)

Medical Transportation Management New York, NY
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Job Description The Dispatcher is responsible for the day-to-day routing of third party transportation vendors and trip operations.

The Dispatcher works to assure safe, cost effective, and on-time performance of third party transportation providers and drivers.

This is a remote position. If selected, equipment provided. Shift : Friday- 10 : 30am-7pm EST Saturday -Tuesday -2 : 30pm-11pm EST (off days Wed & Thurs) What Will Your Job Look Like?

  • Assign same day and urgent trips to third party transportation providers
  • Organize and route trips based on schedule and location to ensure optimal fleet performance
  • Provide assistance to transportation providers and drivers with issues related to trip performance
  • Document and report provider no shows or on-time-performance issues
  • Inform transportation providers of any new trips that occur
  • Establish and maintain effective communication with transportation providers
  • Provide feedback to leadership and Fleet Management on transportation providers performance
  • Monitor on-road provision of service for quality and on-time-performance
  • Route and Schedule next day and future trips to third party transportation providers daily for assigned region
  • Route and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand
  • Communicate and escalate issues with unscheduled trips as appropriate
  • Other duties as assigned All you need is...
  • High School Diploma or G.E.D.
  • 6 months of customer service experience
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
  • 1 year experience working with the applicable transit scheduling system preferred Even better if you have...
  • Ability to maintain a high level of confidentiality
  • Excellent communication and interpersonal skills
  • Knowledge of GPS and GIS systems preferred
  • Good organizational skills
  • Detail oriented
  • Ability to meet deadlines and complete work in a timely manner
  • Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications
  • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills What we have to offer :
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity / Paternity Leave
  • Birthday Holiday
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Milestone Anniversary One Month Sabbatical
  • Leadership Mentoring Opportunities *Some incentives not available at all locations Hourly rate : $17.16 / hr Equal Opportunity Employer : MTM is an equal opportunity employer.

MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.

If you are in need of accommodations, please contact People & Culture.

Full-time
APPLY

Dispatcher (TLC)

Medical Transportation Management New York, NY
APPLY

Job Description The Dispatcher is responsible for the day-to-day routing of third party transportation vendors and trip operations.

The Dispatcher works to assure safe, cost effective, and on-time performance of third party transportation providers and drivers. This is a remote position.

If selected, equipment provided. Shift : Friday- 10 : 30am-7pm EST Saturday -Tuesday -2 : 30pm-11pm EST (off days Wed & Thurs) What Will Your Job Look Like?

  • Assign same day and urgent trips to third party transportation providers
  • Organize and route trips based on schedule and location to ensure optimal fleet performance
  • Provide assistance to transportation providers and drivers with issues related to trip performance
  • Document and report provider no shows or on-time-performance issues
  • Inform transportation providers of any new trips that occur
  • Establish and maintain effective communication with transportation providers
  • Provide feedback to leadership and Fleet Management on transportation providers performance
  • Monitor on-road provision of service for quality and on-time-performance
  • Route and Schedule next day and future trips to third party transportation providers daily for assigned region
  • Route and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand
  • Communicate and escalate issues with unscheduled trips as appropriate
  • Other duties as assigned All you need is...
  • High School Diploma or G.E.D.
  • 6 months of customer service experience
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
  • 1 year experience working with the applicable transit scheduling system preferred Even better if you have...
  • Ability to maintain a high level of confidentiality
  • Excellent communication and interpersonal skills
  • Knowledge of GPS and GIS systems preferred
  • Good organizational skills
  • Detail oriented
  • Ability to meet deadlines and complete work in a timely manner
  • Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications
  • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills What we have to offer :
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity / Paternity Leave
  • Birthday Holiday
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Milestone Anniversary One Month Sabbatical
  • Leadership Mentoring Opportunities *Some incentives not available at all locations Hourly rate : $17.16 / hr Equal Opportunity Employer : MTM is an equal opportunity employer.

MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.

If you are in need of accommodations, please contact People & Culture.

Full-time
APPLY