MCI Jobs (5)

POSITION OVERVIEW

Join the team and become a driving force in our growth. The accountant position is accountable for the accounting operations of the company, to include the production of financial reports, maintenance of an adequate system of accounting records, and a comprehensive system of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.

POSITION RESPONSIBILITIES

This role is a critical component to the company's success and financial health. An accountant can be expected to perform the following tasks :

• Performs Accounts Receivable functions including invoicing, manual check application, aging reports, and account reconciliation
• Enters routine journal entries and bank transactions
• Enters AP bills and credit card transactions if needed
• Performs month-end closing and reconciliation
• Reconciles, investigates, corrects, and adjusts accounting information
• Performs bank reconciliation
• Supports department peers as needed

CANDIDATE QUALIFICATIONS

The ideal candidate for this role would share and understand the high growth objectives of Mass Markets. Demonstrated ability in an accountant role is a must.

The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute departmental initiatives.

Demonstrated interpersonal skills and oral and written communication skills are a must.

• Bachelors degree in accounting or finance
• 1-2 years of accrual basis accounting working experiences including accounts receivable, journal entries, month-end closing and reconciliation, and bank reconciliation.
• Regular and reliable attendance is an essential function of this position
• Strong oral and written communication skills; ability to interact within all levels of the organization
• Demonstrates ability to successfully plan, organize and manage projects
• Detail-oriented, excellent proofreading and editing skills
• Ability to work effectively in a fast-paced environment, organized, able to prioritize and work independently
• Exceptionally self-motivated and directed

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.

Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.

In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.

Benefits options and plans vary slightly by location.

JUST A FEW OF THE BENEFITS

• Medical, Dental, and Vision Coverage

POSITION OVERVIEW

Join the team and become a driving force in our growth. The accountant position is accountable for the accounting operations of the company, to include the production of financial reports, maintenance of an adequate system of accounting records, and a comprehensive system of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.

POSITION RESPONSIBILITIES

This role is a critical component to the company's success and financial health. An accountant can be expected to perform the following tasks :

• Performs Accounts Receivable functions including invoicing, manual check application, aging reports, and account reconciliation
• Enters routine journal entries and bank transactions
• Enters AP bills and credit card transactions if needed
• Performs month-end closing and reconciliation
• Reconciles, investigates, corrects, and adjusts accounting information
• Performs bank reconciliation
• Supports department peers as needed

CANDIDATE QUALIFICATIONS

The ideal candidate for this role would share and understand the high growth objectives of Mass Markets. Demonstrated ability in an accountant role is a must.

The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute departmental initiatives.

Demonstrated interpersonal skills and oral and written communication skills are a must.

• Bachelors degree in accounting or finance
• 1-2 years of accrual basis accounting working experiences including accounts receivable, journal entries, month-end closing and reconciliation, and bank reconciliation.
• Regular and reliable attendance is an essential function of this position
• Strong oral and written communication skills; ability to interact within all levels of the organization
• Demonstrates ability to successfully plan, organize and manage projects
• Detail-oriented, excellent proofreading and editing skills
• Ability to work effectively in a fast-paced environment, organized, able to prioritize and work independently
• Exceptionally self-motivated and directed

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.

Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.

In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.

Benefits options and plans vary slightly by location.

JUST A FEW OF THE BENEFITS

• Medical, Dental, and Vision Coverage

POSITION OVERVIEW

CALL CENTER AGENT

We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients.

In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services.

There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world.

Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.

This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow.

We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions.

It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Ensure first call resolution through problems solving and effective call handling
• Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
• Accurately document and process customer claims in appropriate systems
• Lead fact-finding discussions to determine the best options for the customer
• Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
• Comply with requirements surrounding confidential information and personal information
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
• Adhere to all attendance and work schedule requirements

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply.

This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem-solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.

Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.

In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.

Benefits options and plans vary slightly by location.

JUST A FEW OF THE BENEFITS

• Medical, Dental, and Vision Coverage

POSITION OVERVIEW

Our role of Talent Acquisition is one of the most important positions in the company. This position requires at least 1 years of Recruiting or Human Resources experience.

If you are a motivated, goal-oriented individual who works well independently and with a team, apply with us today!

POSITION RESPONSIBILITIES

As a Talent Acquisition Specialist, you are responsible for the entire recruitment life-cycle. You will manage inbound and outbound telephone calls with potential candidates.

You will complete phone interviews, schedule on-site interviews, process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools.

You will complete data entry in our employee data base and manage personnel filing along with other duties.

Additional responsibilities for the Recruiting position include :

• Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs.
• Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events.
• Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens.
• Complete daily and weekly reports on recruitment activities and statistics.
• Maintain employment records.
• Keep employee files up to date and organized efficiently.
• Perform various tasks within the human resources systems to maintain employee information and time keeping data.
• Stay up-to-date on employment laws.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT?

It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply.

Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.

Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.

In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.

Benefits options and plans vary slightly by location.

JUST A FEW OF THE BENEFITS

• Medical, Dental, and Vision Coverage

POSITION OVERVIEW

Join the team and become a driving force in our growth. The accountant position is accountable for the accounting operations of the company, to include the production of financial reports, maintenance of an adequate system of accounting records, and a comprehensive system of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.

POSITION RESPONSIBILITIES

This role is a critical component to the company's success and financial health. An accountant can be expected to perform the following tasks :

• Performs Accounts Receivable functions including invoicing, manual check application, aging reports, and account reconciliation
• Enters routine journal entries and bank transactions
• Enters AP bills and credit card transactions if needed
• Performs month-end closing and reconciliation
• Reconciles, investigates, corrects, and adjusts accounting information
• Performs bank reconciliation
• Supports department peers as needed

CANDIDATE QUALIFICATIONS

The ideal candidate for this role would share and understand the high growth objectives of Mass Markets. Demonstrated ability in an accountant role is a must.

The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute departmental initiatives.

Demonstrated interpersonal skills and oral and written communication skills are a must.

• Bachelors degree in accounting or finance
• 1-2 years of accrual basis accounting working experiences including accounts receivable, journal entries, month-end closing and reconciliation, and bank reconciliation.
• Regular and reliable attendance is an essential function of this position
• Strong oral and written communication skills; ability to interact within all levels of the organization
• Demonstrates ability to successfully plan, organize and manage projects
• Detail-oriented, excellent proofreading and editing skills
• Ability to work effectively in a fast-paced environment, organized, able to prioritize and work independently
• Exceptionally self-motivated and directed

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.

Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.

In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.

Benefits options and plans vary slightly by location.

JUST A FEW OF THE BENEFITS

• Medical, Dental, and Vision Coverage