Help Desk Support Specialist - REMOTE
WHO WE ARE LOOKING FOR
Works well with a team. Works hard even when it's not fun. Someone we can trust, rely on, bounce ideas off of and generally have a positive experience with both personally and professionally.
We will work together on day-to-day system support and new projects. There is a steep learning curve but you remain calm and eager to think of solutions.
WHAT YOU NEED TO QUALIFY FOR THE POSITION
- 2-3 years' hands-on Help Desk or Tech Support experience.
- One or more certifications Network+, A+ and Microsoft Certifications (MCP or MCSA).
- Knowledge of network hardware (Switches, Firewalls, RAID, etc..) and protocols (TCP / IP).
- Knowledge of operating systems. Windows 7, Windows 10, MAC, Server 2008 / 2012 / 2016, and some Linux variants (optional).
- Knowledge of Office 365 (front and back setup), DropBox and Microsoft Office Suites.
- Able to work calmly under pressure.
- Communicates well both verbally and in writing.
- Plus : Ticketing systems or RMM experience.
- Preferred : PowerShell or Scripting.
- Preferred : Loves Comic Con and Rick and Morty
WHAT YOU WOULD DO
- Provide first-hand tech support to NYC, NJ & DC customers, including troubleshooting and end user training, with fast responses and documentation of your work.
- Assist engineering team in maintaining stable operation of client networks.
- Administer equipment, hardware and software upgrades.
- Administer and maintain end user accounts, permissions, and access rights. Working knowledge of Active Directory and GPO’s experience is a plus.
- Monitor and test network performance and provide network performance statistics and reports.
- Recommend, schedule, and perform network improvements, upgrades, and repairs.
- Develop, document, and train on hardware installation and troubleshooting procedures.
- Interact and negotiate with vendors and contractors to secure network products and services.
- Participate in IT projects, such as rollouts and location expansions. BENEFITS :
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
SCHEDULE :
Monday to Friday
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Remote Bookkeeper
Our client - a well known Clothing and Brand is looking for a Bookkeeper to join the team. This is a permanent role, and you'd be required to be in the office 5 days / week.
The successful candidate will have advanced Excel skills, and a great attention to detail. Someone looking to get their 'foot in the door' with a rapidly growing consumer goods business
Why Work Here?
- Steady organization that continues to experience strong growth.
- Highly competitive salary and benefits package.
- An enjoyable, team-oriented work environment with a friendly and helpful staff.
- An outstanding company culture that is inclusive and diverse.
- Work from home Mondays and Fridays.
- Never work more than 40 hours per week.
Responsibilities of the Bookkeeper :
- This role will mainly focus on accounts payable and accounts receivable duties including, but not limited to, the following :
- Analyze transaction information to identify refunds, delinquent accounts and insufficient payments.
- Prepare and disburse invoices to customers.
- Resolve issues with delinquent accounts through contacting and working with the customer.
- Reconcile transactions with statements.
- Maintain accurate financial record of all receivable transactions, verifications, etc.
- Secure financial data via data backups and security monitoring.
- Offer creative budget, cash flow and other financial solutions as needed.
- Additional accounting duties as directed.
Job Requirements for the Bookkeeper :
- College degree in Accounting, Finance, or related field preferred
- 1+ years of accounting or bookkeeping experience preferred
- Must have a strong background with accounts payable and accounts receivable
- MS Excel proficiency and experience using an ERP system is required
Benefits :
- Medical, Dental, and Vision
- Disability
- Life Insurance
- 401(k) Plan
- Paid Vacation and Holidays
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