Administrative Assistant I
req# : Location : Las Vegas, NV Facilities : CC Lou Ruvo Ctr For Brain Hlth, Professional Area : Administrative and Business Professionals Department : Neurology-Neurological Institute Job Code : B Schedule : Full Time Shift : Days Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare.
Cleveland Clinic Main Campus has been recognized as a Magnet organization since . In addition, our Main Campus offers + specialties including heart, lung, liver, kidney, pancreas and bone marrow transplantation.
As an Administrative Assistant, you will provide patient care by being the lifeline between the patient and provider. This position requires great customer service, attention to detail and prioritizing work daily.
An Administrative Assistant in this role is familiar with triaging patient calls and addressing the patients needs. In addition, you will provide the patient with the best possible care in a timely manner.
Your primary duties will include :
- Prioritizing multiple projects.
- Managing administrative duties.
- Coordinating patient care.
The ideal candidate is someone who :
- Is detail-oriented and organized.
- Thrives in a strong team environment.
- Can conduct work with a high level of autonomy.
- Demonstrates a strong work ethic.
- Has excellent interpersonal and communication skills.
This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic.
This role will interact with many groups to include staff physicians, residents, advanced practice nurses, administrators and otherwise.
Exposure to this large of a workgroup will aid in determining development opportunities.
Cleveland Clinic provides what matters most : career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths.
Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
Responsibilities :
- Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
- Administers calendar and schedules management.
- Composes and prepares a variety of correspondence reports, forms, presentation materials, messages, etc.) as required.
- Provides coverage of other areas such as front end, point of service and registration.
- Other duties as assigned.
Education :
- High School Diploma or GED.
- Two years of college or business school preferred.
Certifications :
None required.
Complexity of Work :
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience :
- One year office experience.
- Typing proficiency of 35 wpm with accuracy preferred.
- Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
- Experience may be assessed with an on-line Skills Assessment.
Physical Requirements :
- Ability to perform work in a stationary position for extended periods
- Ability to operate a computer and other office equipment
- Ability to travel throughout the hospital system
- Ability to communicate and exchange accurate information
- In some locations, ability to move up to 20 pounds
Personal Protective Equipment :
Follows standard precautions using personal protective equipment.
Pay Range
Minimum hourly : Maximum hourly :
Maximum hourly :
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary.
A successful candidates actual compensation will be determined after taking factors into consideration such as the candidates work history, experience, skill set, and education.
This is not inclusive of the value of Cleveland Clinics benefits package, which includes among other benefits, healthcare / dental / vision and retirement.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment.
All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90 day new hire period.
Candidates for employment who are impacted by Cleveland Clinic Health Systems Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination, COVID-19 vaccination, or an exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities
Social Worker
req# : Location : Cleveland, OH Facilities : Lutheran Hospital, Professional Area : Allied Health Department : Care Management Nursing-Lutheran Hospital Job Code : T Schedule : Full Time Shift : Days Join Cleveland Clinic Lutheran Hospital and experience world-class healthcare at its best.
Lutheran Hospital provides state-of-the-art healthcare to all its patients. On our team, you will provide stellar patient care to all patients.
Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice.
As a Case Management Social Worker, you will be coordinating the care and services of select patients. You will be conducting detailed psychosocial assessments with community resources and supportive counseling.
Your primary duties will include :
Offering crisis interventions to patients and families with psychosocial needs and facilitates care for high-risk patients.
Communicates and manages all aspects of discharge planning for patients.
Educating the patient, family, and physician regarding post-acute options and addressing freedom of choice and financial concerns.
Meet and adhere to core social work competencies and regulations
Advocating for both patient and family by providing intervention in cases involving abuse of any kind.
The ideal future caregiver is someone who :
Currently has a state licensure as a Social Worker and Basic Life Support (BLS) certificate.
Shows strong critical thinking skills and decisive judgement under minimal supervision.
Works well in a close-knit team-building environment.
Can be open to new ideas and changes in the work department.
Shows empathy and care in a patient-centered environment.
At Cleveland Clinic, we know what matters most. Thats why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.
Here, youll find that we offer : resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.
When you join Cleveland Clinic, youll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities :
- Manages all aspects of discharge planning for assigned patients in order to ensure a timely discharge and provide appropriate connection with post-discharge care providers.
- Works with families exhibiting complex family dynamics.
- Communicates with interdisciplinary team regarding the discharge planning status of all patients that are referred.
- Educates patient, family and physician regarding post-acute options and addresses freedom of choice and financial concerns.
- Conducts initial and ongoing psychosocial assessment and interventions and makes treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or eliminating the social, psychological, financial, behavioral and regulatory barriers to successful medical outcomes.
- Serves as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues.
- Advocates for patient and family by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional abuse and sexual assault.
- Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community.
- Meets core social work competencies and adheres to regulations.
- Remains current with regulations which impact the care of patients and regulatory compliance.
- Promotes individual, professional growth and development and meets mandatory and continuing education requirements.
- Supports department-based goals which contribute to the success of the organization.
- Serves as a preceptor, mentor, and resource to less experienced staff and represents the department on committees.
- Other duties as assigned.
Education :
Master's Degree in Social Work or Masters of Science in Social Administration (MSSA).
Certifications :
- Current state licensure as a Social Worker.
- Eligible licensure includes LSW, LISW, LISW-S
- For Homecare and Hospice, eligible licensure includes LSW, LISW or LISW-S.
- Care Management Department : Certification as a Case Manager within one year of eligibility from an approved professional organization preferred
- Basic Life Support (BLS) through American Heart Association (AHA) required upon hire
- For Homecare and Hospice field staff only : Valid Ohio Drivers license upon hire; per policy 8- thereafter.
- For Homecare and Hospice field staff only : Proof of automobile insurance coverage with $, / $, coverage, upon hire; per policy 8- thereafter.
Complexity of Work :
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience :
- Minimum of 3 years experience in healthcare system to include exposure to and experience in pre acute and post-acute care preferred.
- Hospital Social Work experience preferred.
- Home Care and / or Hospice Social Work experience is preferred for candidates applying to those roles.
- Knowledge of community resources preferred.
- Excellent communication and negotiation skills necessary to work collaboratively with multidisciplinary teams for optimal outcomes.
- Demonstrated ability to work independently as well as with teams.
- Must be flexible, open-minded and adaptable to change.
Physical Requirements :
- Ability to perform work in a stationary position for extended periods.
- Ability to communicate and exchange accurate information
- Ability to work with physical records, such as retrieving and filing. Ability to operate a computer and other office equipment.
- Ability to travel throughout the hospital system.
- Requires normal or corrected hearing and vision to normal range.
- In some locations ability to lift up to 10 pounds
Personal Protective Equipment :
Follows Standard Precautions using personal protective equipment as required for procedures.
Salaries which may be shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic.
Because we value each individual candidate, we invite and encourage each candidate to discuss salary / hourly specifics during the application and hiring process.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment.
All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90 day new hire period.
Candidates for employment who are impacted by Cleveland Clinic Health Systems Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination, COVID-19 vaccination, or an exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities