Lutheran Immigration and Refugee Service Jobs (1)

Clinical Case Manager

Lutheran Immigration and Refugee Service San Antonio, TX
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If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees.

We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 7% match, Family Building benefits for reproductive procedures, adoption / foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment! Lutheran Immigration and Refugee Service is a champion for all uprooted people.

Please join us as we make a difference in the lives of newcomers.

Reporting to the Director for Child and Family Services, the Clinical Case Manager will be responsible for providing casework and supportive services to children and families which includes ensuring the clients are connected to educational services, legal services, health services, job readiness programs, etc.

In addition to casework and supportive services, the Clinical Case Manager will also be responsible for communicating with stakeholders in an effective and timely manner to ensure case continuity.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, state, and federal regulatory requirements.

DUTIES

  • Ensure that all assigned clients on your caseload and under your supervision receive referrals to include but not limited to medical, recreational, educational, and other supportive services in accordance with the time and documentation expectations of the program.
  • Develop and completes assessments, service and treatment plans, progress notes, incident reports and any other necessary documentation in a timely manner.
  • Create a trusting and safe relationship with the client and encourage personal growth of the client.
  • Actively participate in weekly staff meetings with the clinical team and stakeholders.
  • Attend, facilitate, and assist with providing on-going education and support services to adult caregivers.
  • Attend weekly meetings with supervisor to consult on cases, to review case plan and direction and to evaluate client participation and progress.
  • Maintain effective communication with community agencies or individuals involved in service provision.
  • Attend and prepare for required court hearings (if applicable).
  • Explore potential community resources and refer Case Managers and families for support, as needed.
  • Ability to work flexible hours and work independently within the field.

QUALIFICATIONS

  • Bachelor's degree in Social Services or related field of study from an accredited college required.
  • Master's degree in Social Services or related field of study from an accredited college, preferred.
  • At least two (2) years of experience in child welfare / case management, strongly preferred.
  • Prior experience working with refugee and / or immigrant populations preferred.
  • Bi-lingual English and Spanish required
  • Knowledge of and adherence to federal, state, program, and agency regulations.
  • Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees.
  • Must maintain a broad knowledge of basic principles, concepts, and methodology of social work as acquired through a bachelor's level degree or professional experience.
  • Excellent verbal and written communication skills.
  • Ability to work under stress or in a fast-paced environment.
  • Ability to work independently and exercise a high level of confidentiality.
  • Computer and typing skills sufficient to perform essential job functions.
  • Pass a criminal history screen, including state and local child protection agency registries.

Special Position Requirements

  • Fluency in Spanish required
  • Valid driver's license required
  • Must be able to pass an FBI background check, as well as a CA / N check for every state in which they have resided in the last five years.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Benefits include medical, dental, and vision coverage effective on your first day of employment, 403(b) with company contribution and match, 20 days of vacation per year, tuition reimbursement, professional development and much more.

Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities.

Full-time
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