Key Staff Inc - Key Staff Inc Jobs (1)

KeyStaff is hiring for a CS Specialist in Schertz, TX

HOURS : Mon Thur 8a 5p, Fri 8a 4p

Position Purpose :

The Customer Service Specialist is responsible for providing customer support to the sales organization, agents,

dealers, and direct accounts.

Essential Job Functions :

The Customer Service Specialist must be able to perform all of the following duties

and responsibilities with or without a reasonable accommodation.

Service inquiries from sales team members, agents, and dealerships on products, pricing and

agreements.

Be an extension of the sales force in making sales related contacts with dealerships and agents, as

well as, providing specific program information for sales visits / presentations.

Review all new contracts to ensure documents are complete / accurate and conduct appropriate

follow up.

• Generate sales reports to sales, agents and national accounts monthly.
• Work with various departments to receive and communicate status updates.
• Manage time effectively, complete tasks and projects quickly with little to no guidance, think, plan,

and react with appropriate urgency to situations that require a quick turnaround, and take effective

action as needed.

Work collaboratively in a team environment and build effective working relationships inside and

outside of the group.

Education / Experience :

• High school degree or GED required. (College preferred but not required.)
• Preferably 3 years of experience in customer service.

In addition, a qualified applicant will have :

• Customer service driven.
• Strong verbal and written communication skills.
• Detail oriented and can work under pressure of deadlines.
• Strong, analytical, problem solving, and research skills.
• Demonstrate organizational skills including the ability to prioritize and multi-task while producing

quality results.

• Solid PC skills Excel, Word.
• Ability to communicate effectively with others at all levels of the organization.
• Ability to work independently and quickly, and as part of team to execute tasks.

KeyStaff, Inc. is an Equal Opportunity Employer. KeyStaff, Inc. provides equal employment opportunities without regard to race, color, religion, gender, national origin, age, disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.