Manager
Keke's Breakfast Cafe is hiring for a General Manager for the Temple Terrace location.
SUMMARY OF POSITION :
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
DUTIES & RESPONSIBILITIES :
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions.
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strive to develop your staff in all areas of managerial and professional development.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.
- Be able to perform all daily adjustments or corrections and closing procedures on the Point of Sale and Back Office Computers.
QUALIFICATIONS :
- Be 21 years of age.
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and / or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Must have the stamina to work 50 to 60 hours per week.
REQUIREMENTS :
- MUST be available EVERY DAY from 6 : 00 a.m. to 5 : 00 p.m.
- Minimum two years management experience.
- Minimum two years' experience in full service or fast casual restaurant.
- Must have reliable transportation.
- Able to conform to all Keke’s Breakfast Cafe dress code standards.
- Keke's must be your primary place of employment.
Each location is independently owned and operated by a franchisee. Applications will be directed to the franchisee, and all hiring decisions will be made by the management of individual franchise location.
All inquiries about employment should be made directly to the franchise location, and not to Keke’s Breakfast Cafe Franchise Office.
Keke's Breakfast Cafe Franchise Office is not a joint employer with any of the franchise locations.
Server
Keke's Breakfast Cafe is hiring for a Server for the Temple Terrace location
SUMMARY OF POSITION :
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with exceptional service, while assisting co-workers to do the same.
DUTIES & RESPONSIBILITIES :
- Welcome guests as they enter.
- Greet guests upon arriving at the table. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
- Inform guests of specials and menu changes. Be knowledgeable of meals and substitutions.
- Make recommendations you genuinely feel your guests will enjoy.
- Answer questions about our food, beverages and other restaurant functions and services.
- Take food and beverage orders from guests, enter orders in our point-of-sale system as soon as possible.
- Prepare coffee and tea when line assistant is not present to provide assistance.
- Prepare toast when toast assistant is not present to provide assistance.
- Deliver food and beverages from kitchen to guests in a timely matter. May receive additional assistance from line assistant and / or toast assistant when necessary.
- Perform side work at the start and end of each shift as required by service station assignment.
- Maintain clean service areas. Tables, seats, floor and window or wall should be cleaned thoroughly after each guest.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
- Be ready and willing to assist co-workers as situations arise.
- Pre-bus your tables and assist bus person with final clearing and cleaning of tables. Busser will be provided to assist during busy periods.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
QUALIFICATIONS :
- Be able to working in a standing position for long periods of time (up to 6 hours).
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Must have exceptional grooming habits.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
REQUIREMENTS :
- MUST BE AVAILABLE 6 : 00 am to 4 : 00 pm EVERYDAY INCLUDING HOLIDAYS.
- Full time applicants must consider Keke's as their primary place of employment.
- All Employees must have dark blue jeans with a black belt and black non-slip shoes on the first day of work.
- NO VISIBLE TATTOOS (When wearing a short sleeve polo shirt).
Each location is independently owned and operated by a franchisee. Applications will be directed to the franchisee, and all hiring decisions will be made by the management of individual franchise location.
All inquiries about employment should be made directly to the franchise location, and not to Keke’s Breakfast Cafe Franchise Office.
Keke's Breakfast Cafe Franchise Office is not a joint employer with any of the franchise locations.