Jack Henry & Associates Jobs (3)

JobID Position Level Individual Contributor Team Implementation & Support Position Type Regular Working Time Full-Time Locations Elizabethtown, Kentucky, Louisville, Kentucky, Monett, Missouri, Remote, Remote, Springfield, Missouri

Description & Requirements

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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.

Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us.

We can’t do it without you.

Jack Henry Fraud Center is part of the consolidated contact center, an inbound call center that works remotely in a 24 / 7 / environment.

In this position, you will provide high-quality customer service in a fast-paced environment assisting callers related to fraud issues on their Debit / Credit & ATM Cards.

This can include lost or stolen card reports, and cardholder assistance. The starting pay for this position is at least $15.

00 per hour and could be more based upon geographical location. Shift differentials are offered for qualifying shifts.

If you are within 30 miles of the Monett, MO, Springfield, MO, Louisville, KY or Elizabethtown, KY offices this position will be based in office.

However, if you are located elsewhere throughout the U.S. this will be a remote opportunity.

What you’ll be responsible for :

• Answering inbound phone calls for fraudulent or suspicious Debit / Credit and ATM Card Transactions, assisting those cardholders according to policy and referring them to their financial institution when necessary.
• Assisting cardholders and financial institutions with lost or stolen Debit / Credit and ATM Card reports.
• Attending training sessions to stay updated on product or company policy changes.
• May perform other job duties as assigned.

What you’ll need to have :

• Minimum of 1 year of customer service experience (customer facing OR phone customer support).
• Must have the ability to communicate clearly and understandably.
• Must be able to work a set, assigned schedule in a 24 / 7 / call center that will include nights, weekends, and holidays.

Training will be the first 5 weeks and be a Monday- Friday schedule during standard business hours.

• Must have reliable high-speed internet service that is at least 20 Mbps download and 5 Mbps upload. It is suggested that if you have more than one individual using the internet that you increase your download speed to 25 Mbps.
• Must have a quiet confidential workspace, and be able to secure a backup, quiet confidential workspace in the event of a power outage or internet outage at your primary residence.

What would be nice for you to have :

• Experience with payments and card processing.
• Strong data entry background.
• Ability to work well as part of a team environment and receive feedback from leaders to help improve metrics.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply.

We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together.

Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success.

Visit our site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

JobID Position Level Individual Contributor Team Business Operations Position Type Regular Working Time Full-Time Locations Allen, Texas, Lenexa, Kansas, Louisville, Kentucky, Remote, Remote, Springfield, Missouri, Troy, Michigan Travel Requirements 15%

Description & Requirements

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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.

Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us.

We can’t do it without you.We are seeking an Internal Auditor to join our team. This position will be a key contributor within the internal audit team and will focus on financial controls and building out the Internal Audit financial audit program.

This individual will work closely with other members of the financial audit group to assist with regulatory compliance as a large, publicly traded organization.

To be successful, you must be self-motivated to learn new things and be able to articulate and share your knowledge with team members.

Additionally, you must possess the ability to multi-task and work effectively individually or in team settings with minimum supervision.

This position will be filled to work at any Jack Henry office location or Remotely within the U.S.The target salary range for this position is $44, $70,, based on location and experience.

If you are interested in this position, please apply on or before July 13, . What you’ll be responsible for :

• Report to the Financial Internal Audit Manager and assist with the execution of risk-based internal audit engagements.
• Perform SOX business process control testing.
• Lead respectful and effective interactions with various personnel across the organization to understand processes, gather information, and test processes and controls.
• Assist in performing root cause analysis to understand gaps and provide appropriate recommendations.
• Monitor status of management action plans.
• Research and recommend process, security, operations, or compliance enhancements.
• Coordinate tasks with internal and external assurance providers and risk assessors.
• Assist with strategic projects and process improvement initiatives.
• Participate in department quality assurance and continuous improvement program.
• Assist with writing reports that clearly and concisely communicate observations, risks, recommendations, and management action plans.
• May perform other job duties as assigned.

What you’ll need to have :

• Bachelor’s degree in Business, Accounting, or Finance.
• Minimum of 18 months of financial audit experience in internal audit or public accounting on behalf of a public company.
• Experience in performing SOX controls testing (or internal controls).
• Experience with audit writing or reporting.
• Ability to travel up to 15% to attend JH meetings, trainings, and / or professional conferences.

What would be nice for you to have :

• Professional certifications : Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Information Systems Security Professional (CISSP).
• Understanding of requirements associated with SEC, PCAOB, OCC, FDIC, Federal Reserve, PCI, PII, NACHA, etc.
• Financial services, e-commerce, payment systems, or tech industry experience.
• Risk assessment or cybersecurity experience.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply.

We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun.

We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional.

We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization.

Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

JobID Position Level Individual Contributor Team Business Operations Position Type Regular Working Time Full-Time Locations Allen, Texas, Lenexa, Kansas, Louisville, Kentucky, Remote, Remote, Springfield, Missouri, Troy, Michigan Travel Requirements 15%

Description & Requirements

Press space or enter keys to toggle section visibility

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.

Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us.

We can’t do it without you.We are seeking an Internal Auditor to join our team. This position will be a key contributor within the internal audit team and will focus on financial controls and building out the Internal Audit financial audit program.

This individual will work closely with other members of the financial audit group to assist with regulatory compliance as a large, publicly traded organization.

To be successful, you must be self-motivated to learn new things and be able to articulate and share your knowledge with team members.

Additionally, you must possess the ability to multi-task and work effectively individually or in team settings with minimum supervision.

This position will be filled to work at any Jack Henry office location or Remotely within the U.S.The target salary range for this position is $44, $70,, based on location and experience.

If you are interested in this position, please apply on or before July 13, . What you’ll be responsible for :

• Report to the Financial Internal Audit Manager and assist with the execution of risk-based internal audit engagements.
• Perform SOX business process control testing.
• Lead respectful and effective interactions with various personnel across the organization to understand processes, gather information, and test processes and controls.
• Assist in performing root cause analysis to understand gaps and provide appropriate recommendations.
• Monitor status of management action plans.
• Research and recommend process, security, operations, or compliance enhancements.
• Coordinate tasks with internal and external assurance providers and risk assessors.
• Assist with strategic projects and process improvement initiatives.
• Participate in department quality assurance and continuous improvement program.
• Assist with writing reports that clearly and concisely communicate observations, risks, recommendations, and management action plans.
• May perform other job duties as assigned.

What you’ll need to have :

• Bachelor’s degree in Business, Accounting, or Finance.
• Minimum of 18 months of financial audit experience in internal audit or public accounting on behalf of a public company.
• Experience in performing SOX controls testing (or internal controls).
• Experience with audit writing or reporting.
• Ability to travel up to 15% to attend JH meetings, trainings, and / or professional conferences.

What would be nice for you to have :

• Professional certifications : Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Information Systems Security Professional (CISSP).
• Understanding of requirements associated with SEC, PCAOB, OCC, FDIC, Federal Reserve, PCI, PII, NACHA, etc.
• Financial services, e-commerce, payment systems, or tech industry experience.
• Risk assessment or cybersecurity experience.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply.

We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun.

We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional.

We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization.

Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.