International Justice Mission Jobs (1)

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world.

Our global team of over 1,200 professionals are at work in 33 offices. Together, we are catalyzing a global revolution that will rescue millions, protect half a billion, and make justice unstoppable.

Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve.

We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.

There is a hero in all of us. Heroes achieve success through hard work and effort and meet challenges head-on with courage.

We want to engender trust, demonstrate impact and foster hope. At IJM, we are both a workplace and a community of spiritual formation that does the work of justice together with a professional and bridge building approach.

IJM fosters an organizational culture where everyone is encouraged to engage and advocate for a culture that embraces belongingness and honors one another’s uniqueness.

The Need

After almost 25 years of continued growth and operational success in pioneering the work of protecting those who are experiencing poverty from violence, IJM has become a $100+ million organization.

As IJM continues this trajectory of growth and scaling of its impact, with the Vision to protect 500 million people by the year 2030, IJM is adding a Marketing Cloud Administrator to the Digital Strategy team in the North American Region.

This role will develop a cohesive digital marketing strategy that grows a global movement via Marketing Cloud owned digital channels, including email and text.

They will lead in Marketing Cloud deployment, development, platform production and execution, constituent journey building, and raising IJM’s mass and thought leadership awareness via Marketing Cloud channels for IJM North America.

This position will be highly collaborative with the marketing, data, creative, programs, integrated fundraising, US and Canada teams to meet and exceed revenue and awareness goals.

The ideal candidate will be driven by high-performing Marketing Cloud deliverables. You will take pride and joy in working alongside and collaborating with colleagues to fuel the mission and end slavery in our lifetime.

Compensation range : $80,000-85,000 / year.

The position can be based in the Washington D.C. area or remotely in the US and reports to the Regional Director Digital Strategy, North America.

Recruitment Contact : Kirsten Caudill.

Responsibilities :

Work with the Marketing Cloud Solutions Lead on keeping up to date on best practices for division regarding Marketing Cloud.

• Provide technical leadership;
• Create, distribute, and introduce a regular performance analysis and reporting of the platform;
• Collaborate and identify API and data integration processes between Marketing Cloud and Sales Cloud (and other services);
• Collaborate with Salesforce CRM and D&I to identify systems integrations and process automation; Identify opportunities to leverage automation and improve overall platform performance;

Work with marketing and audience teams to introduce marketing workflow solutions in Salesforce Marketing Cloud; and

Create trackable and scalable journeys in Marketing Cloud that increase engagement and conversions year over year.

This position may be based in Washington D.C or remotely based (in the US) and reports to the Regional Director, Digital Strategy.

Recruitment contact : Kirsten Caudill.

Requirements :

• Salesforce Marketing Cloud certified Administrator (required), Salesforce Marketing Cloud certified Developer (a plus);
• Experience in Salesforce implementation, training, and documentation;
• 4+ years of administering and supporting Salesforce Marketing Cloud;
• Experience integrating Salesforce into 3rd party tools; leveraging existing API's or developing new API's;
• Experience working on Salesforce instances and business units; managing upgrades, activating plugins, monitoring patches;
• Demonstrated track record of developing and executing successful Marketing Cloud campaigns and journeys using Journey Builder and other studios and builders in the platform;
• Experience with Datorama and Einstein;
• Demonstrated ability to meet demanding deadlines and manage tasks in a fast-paced work environment;
• Understanding of metrics, analytics, reporting tools, and A / B testing;
• Experience with technical troubleshooting;

Digital project management experience; and

Technical understanding of how to optimize and integrate web, mobile, and social to provide the optimal user experience.

Critical Qualities :

• Mature orthodox Christian faith as defined by the Apostles’ Creed;
• Winsome;
• Driven;
• Strong donor cultivation and interpersonal skills;
• Self-motivated, organized, and disciplined to work independently;
• Excellent attention to detail;
• Collaborative and servant leader;
• High EQ and CQ;
• Globally minded;
• Innovative / Entrepreneurial / Resourceful;

Change Orientation; and

Comfortable relating to an audience of diverse people and personalities.

What does IJM have to offer?

• Comprehensive Medical / Dental / Vision benefits
• 403B retirement
• Paid leave starting at 23 days
• 12 holidays (and early release the day prior)
• Relocation reimbursement
• Daily, quarterly and annual community spiritual formation
• Robust staff care resources