Social Worker
Description
Role Mission : Social Workers work directly with our at-risk scholars to ensure that they graduate from IDEA and go to and through college by providing them individualized emotional, behavioral, and mental health support.
Social Workers manage a caseload of at-risk scholars and provide individual and group interventions to support them independently master coping skills to address and overcome mental, behavioral, and academic challenges.
Social workers also support students and families with the removal of barriers to persistence, attendance, and academic success through connections to community resources.
This is an ESSER III Grant, grant funded position and funding may be extended. A grant-funded position has no guarantee of ongoing and indefinite employment.
All duties and responsibilities tied to this position are allowable and allocable to the grant.
What We Offer
Compensation :
Salaries for people entering this role typically fall between $58,180 and $64,812, commensurate with relevant experience and qualifications and in alignment with internal equity.
This role is also eligible for a performance bonus based on team performance and goal attainment.
Other Benefits :
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse / domestic partner and children.
Some of the special benefits we offer at IDEA include :
- Paid Family Leave : Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement : Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental / Behavioral Health : 5 face-to-face counseling sessions within a year, unlimited 24 / 7 telephonic counseling, and other work-life services available at no cost.
- Diversity, Equity and Inclusion (DEI) Professional Development : We offer staff opportunities to engage in identity-based affinity space and leadership training covering a variety of topics such as culturally competent leadership, models of equity, mitigating bias, and more.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan.
IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring Competencies
Qualifications :
- Education : Master’s degree in Social Work required
- Experience : 1+ year(s) of teaching experience preferred
- Licenses or certification : TX Social work license required
Knowledge and Skills :
- Ability to write and speak Spanish preferred
- Strong organizational, communication, and interpersonal skills
- Ability to adjust and adapt to a multitude of situations in the school environment
- Ability to build solid student and family relationships
What You’ll Do Accountabilities
90% Persistence for scholars in caseload
- Partners with lead team members and teachers to identifyat-risk students and create caseload
- Schedules individualized and group recurring sessions to address mental health needs.
- Establishes individualized counseling goals for scholars.
- Uses knowledge and understanding of the reciprocal influences of home, school, and community to intervene for scholar success via such practices as assessment, crisis intervention, home visits, conflict resolution, individual and group counseling, consultation, program development, dropout prevention and coordination of school and community services.
- Informs Lead Team of potential persistence concerns.Educates lead team on how to identify the caseload and is responsible to assign roles for lead team members for interventions with at-risk students.
- Designand / or lead professional development on crisis, trauma, positive behavioral prevention and intervention techniques and social-emotional skill development for applicable audiences (minimum 1 per quarter)
- Plan individual school and / or system-wide programs to promote a positive and caring school climate.
- Lead, or coordinate with community partnerships to present parent information sessions on crisis, trauma, parental support, behavioral support, or mental health support for families (minimum 1 per quarter).
- Design, coordinate, and or lead monthly parent training, workshops, or information sessions related to social-emotional, behavior, or community resource support (minimum 1 per quarter).
- Leads staff professional development related to self-care, trauma-informed practices, relevant developmental needs of students, and other SEL-related topics in coordination with other student support team members.
97.5% ADA for scholars in caseload
- Collaborates with Registrar to get daily list of absences to contact families.
- Contacts families as prescribed in escalation matrix to determine barriers to attendance and any resources needed.
- Utilizes the Mission List Tracker to communicate with families to figure out root cause of absenteeism and develop solutions to address concerns.
- Conducts home visits as necessary to collaborate with families and support attendance.
Earns an A on Social Work report card
- Collaborates with key stakeholders on campus to support implementation of mental health, social emotional learning, and counseling supports.
- Creates referral, intake, and termination campus protocol.
- Meets direct service requirements for both individuals and groups.
- Creates Quarterly Reports to demonstrate impact
- Campus meets studentparticipation in both beginning and end of year Social Emotional Learning Survey
- Creates analysis report and presentation of bi-annual SEL Survey Data
- Facilitates 2 staff trainings (1 per semester)
- Facilitates 4 parent workshops (1 per quarter)
90% compliance : Documents 4 direct service hours a day in Apricot 360
- Documents all interventions and crises / critical incidents in district-wide documentation system.
- Collaborates with community agencies to coordinate services within the school system.
- Utilize Panorama Survey data twice a year to assess campus climate and culture.
- Member of crisis response team on the campus to provide and ensure student or family social / emotional needs are being met.
- Connects student and families to community resources to get the support needed. Is the liaison between community support person and campus to share information to wrap services around the student.
90% of assigned teachers use MTW curriculum with fidelity (as defined by students interact with video program 3 days a week)
- Co-Lead teacher and campus training on Move This World curriculum and implementation expectations with School Counselor / Student Success Advisor.
- Identify and utilize best practice strategies to invest and create a culture of excitement around the integration of an SEL curriculum in the daily schedule.
- Conduct regularly rotating observations of Move This World blocks using observation rubric. Provide teachers feedback on observation rubric at least 1x / month.
- Track curriculum progress and send campus weekly PTG MTW update with glows and grows.
- Conduct BOY and EOY assessment on SEL competencies, school climate, safety, and sense of belonging. Review data and create action steps to address campus needs.
We look for Team and Family who embody the followingvaluesand characteristics :
- Believes and is committed to our missionand being an agent of change : that all studentsare capable of gettingto and through college
- Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
- Works with urgency and purpose to drive student outcomes
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
- We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
About IDEA Public Schools
At IDEA Public Schools, we believeeach and everychild can go to college.Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top highschoolslists.
IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
Diversity, Equity and Inclusion
Social Worker
Description
Role Mission : Social Workers work directly with our at-risk scholars to ensure that they graduate from IDEA and go to and through college by providing them individualized emotional, behavioral, and mental health support.
Social Workers manage a caseload of at-risk scholars and provide individual and group interventions to support them independently master coping skills to address and overcome mental, behavioral, and academic challenges.
Social workers also support students and families with the removal of barriers to persistence, attendance, and academic success through connections to community resources.
What We Offer
Compensation :
Salaries for people entering this role typically fall between $55,000 to $65,000, commensurate with relevant experience and qualifications and in alignment with internal equity.
This role is also eligible for a performance bonus based on team performance and goal attainment.
Other Benefits :
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse / domestic partner and children.
Some of the special benefits we offer at IDEA include :
- Paid Family Leave : Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement : Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental / Behavioral Health : 5 face-to-face counseling sessions within a year, unlimited 24 / 7 telephonic counseling, and other work-life services available at no cost.
- Diversity, Equity and Inclusion (DEI) Professional Development : We offer staff opportunities to engage in identity-based affinity space and leadership training covering a variety of topics such as culturally competent leadership, models of equity, mitigating bias, and more.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and an employer paid 403(b) retirement matching of up to 4% of your annual compensation.
IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring Competencies
Qualifications :
- Education : Master’s degree in Social Work required
- Experience : 1+ year(s) of teaching experience preferred
- Licenses or certification : Social work license required
Knowledge and Skills :
- Ability to write and speak Spanish preferred
- Strong organizational, communication, and interpersonal skills
- Ability to adjust and adapt to a multitude of situations in the school environment
- Ability to build solid student and family relationships
What You’ll Do Accountabilities
90% Persistence for scholars in caseload
- Partners with lead team members and teachers to identifyat-risk students and create caseload
- Schedules individualized and group recurring sessions to address mental health needs.
- Establishes individualized counseling goals for scholars.
- Uses knowledge and understanding of the reciprocal influences of home, school, and community to intervene for scholar success via such practices as assessment, crisis intervention, home visits, conflict resolution, individual and group counseling, consultation, program development, dropout prevention and coordination of school and community services.
- Informs Lead Team of potential persistence concerns.Educates lead team on how to identify the caseload and is responsible to assign roles for lead team members for interventions with at-risk students.
- Designand / or lead professional development on crisis, trauma, positive behavioral prevention and intervention techniques and social-emotional skill development for applicable audiences (minimum 1 per quarter)
- Plan individual school and / or system-wide programs to promote a positive and caring school climate.
- Lead, or coordinate with community partnerships to present parent information sessions on crisis, trauma, parental support, behavioral support, or mental health support for families (minimum 1 per quarter).
- Design, coordinate, and or lead monthly parent training, workshops, or information sessions related to social-emotional, behavior, or community resource support (minimum 1 per quarter).
- Leads staff professional development related to self-care, trauma-informed practices, relevant developmental needs of students, and other SEL-related topics in coordination with other student support team members.
97.5% ADA for scholars in caseload
- Collaborates with Registrar to get daily list of absences to contact families.
- Contacts families as prescribed in escalation matrix to determine barriers to attendance and any resources needed.
- Utilizes the Mission List Tracker to communicate with families to figure out root cause of absenteeism and develop solutions to address concerns.
- Conducts home visits as necessary to collaborate with families and support attendance.
Earns an A on Social Work report card
- Collaborates with key stakeholders on campus to support implementation of mental health, social emotional learning, and counseling supports.
- Creates referral, intake, and termination campus protocol.
- Meets direct service requirements for both individuals and groups.
- Creates Quarterly Reports to demonstrate impact
- Campus meets studentparticipation in both beginning and end of year Social Emotional Learning Survey
- Creates analysis report and presentation of bi-annual SEL Survey Data
- Facilitates 2 staff trainings (1 per semester)
- Facilitates 4 parent workshops (1 per quarter)
90% compliance : Documents 4 direct service hours a day in Apricot 360
- Documents all interventions and crises / critical incidents in district-wide documentation system.
- Collaborates with community agencies to coordinate services within the school system.
- Utilize Panorama Survey data twice a year to assess campus climate and culture.
- Member of crisis response team on the campus to provide and ensure student or family social / emotional needs are being met.
- Connects student and families to community resources to get the support needed. Is the liaison between community support person and campus to share information to wrap services around the student.
90% of assigned teachers use MTW curriculum with fidelity (as defined by students interact with video program 3 days a week)
- Co-Lead teacher and campus training on Move This World curriculum and implementation expectations with School Counselor / Student Success Advisor.
- Identify and utilize best practice strategies to invest and create a culture of excitement around the integration of an SEL curriculum in the daily schedule.
- Conduct regularly rotating observations of Move This World blocks using observation rubric. Provide teachers feedback on observation rubric at least 1x / month.
- Track curriculum progress and send campus weekly PTG MTW update with glows and grows.
- Conduct BOY and EOY assessment on SEL competencies, school climate, safety, and sense of belonging. Review data and create action steps to address campus needs.
We look for Team and Family who embody the followingvaluesand characteristics :
- Believes and is committed to our missionand being an agent of change : that all studentsare capable of gettingto and through college
- Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
- Works with urgency and purpose to drive student outcomes
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
- We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
About IDEA Public Schools
At IDEA Public Schools, we believeeach and everychild can go to college.Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top highschoolslists.
IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
Diversity, Equity and Inclusion
Bus Driver
Description
Role Mission : The Bus Driver is responsible for transporting students over scheduled routes to and from a variety of school sites and to assure the safety of the passengers riding the school bus.
Employees in this classification receive general supervision within a framework of standard policies and procedures. This job class is responsible for ensuring the safety of all passengers including special education students while operating the assigned bus and for ensuring the assigned bus is always in a safe operating condition.
What We Offer
Compensation :
- Compensation for this role is set at an hourly rate ranging between $17.44 for 0 years of experienceand $21.80
- This role is also eligible for a performance bonus based on team performance and goal attainment.
Other Benefits :
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse / domestic partner and children.
Some of the special benefits we offer at IDEA include :
- Paid Family Leave : Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement : Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental / Behavioral Health : 5 face-to-face counseling sessions within a year, unlimited 24 / 7 telephonic counseling, and other work-life services available at no cost.
- Diversity, Equity and Inclusion (DEI) Professional Development : We offer staff opportunities to engage in identity-based affinity space and leadership training covering a variety of topics such as culturally competent leadership, models of equity, mitigating bias, and more.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development.
IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring Competencies :
Qualifications :
- Education : GED or High School Diploma
- Experience : Experience in the operation of large passenger vehicles; or an equivalent combination of experience and training;
ability to manage student behavior
- License or Certification : Valid Commercial Driver’s License (CDL) with class P (passenger) and S (school bus) endorsements
- Completed bus driver safety training course
- Must be over 21 years old
- Pass alcohol and drug tests
- DOT Physical Examination
What You’ll Do Accountabilities :
Safely transports students
- Drives a school bus safely in accordance with time schedules; transporting students to and from their homes, a variety of school sites, and on field trips as assigned
- Maintains order and proper discipline of passengers; resolving disputes, documents and reports severe disciplinary cases
- Conducts established safety and operational inspection of assigned vehicle daily
Understands the basics of transporting students
- Oversees the loading and unloading of students, releasing students to authorized individual, and assures that safety belts are fastened in passenger vans
- Maintains a variety of records and reports including but not limited to mileage, routing, maintenance, and time schedules
- Notifies appropriate individuals of any delays in scheduled route
- Ensure to always have proper credentials (CDL, Medical Card, & Region One) updated accordingly to DOT and IDEA policy
Must be able to understand and take directions and feedback well
- Have an open communication channel with managers of campuses they drive
- Able to accept negative and positive feedback
- Able to self reflect on own performance to improve the operation
Must manage multiple tasks by prioritizing work
- Needs to adapt to changing circumstances while performing various tasks
- Handle various tasks simultaneously within established time constraints
Be able to work on an open calendar
- Able to work on evenings, weekends, holidays, etc.
- Expected to work a minimum of 32 hours per week Not including Extra Curricular Activities assigned by campus
- Able to work extended hours when necessary to meet business needs
We look for Team and Family who embody the followingvaluesand characteristics :
- Believes and is committed to our missionand being an agent of change : that all studentsare capable of gettingto and through college
- Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
- Works with urgency and purpose to drive student outcomes
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
- We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
About IDEA Public Schools
At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists.
IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
Diversity, Equity and Inclusion
Bus Driver
Description
Role Mission : The Bus Driver is responsible for transporting students over scheduled routes to and from a variety of school sites and to assure the safety of the passengers riding the school bus.
Employees in this classification receive general supervision within a framework of standard policies and procedures. This job class is responsible for ensuring the safety of all passengers including special education students while operating the assigned bus and for ensuring the assigned bus is always in a safe operating condition.
What We Offer
Compensation :
- Compensation for this role is set at an hourly rate ranging between $18.49 for 0 years of experienceand $23.11.
- This role is also eligible for a performance bonus based on team performance and goal attainment.
Other Benefits :
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse / domestic partner and children.
Some of the special benefits we offer at IDEA include :
- Paid Family Leave : Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement : Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental / Behavioral Health : 5 face-to-face counseling sessions within a year, unlimited 24 / 7 telephonic counseling, and other work-life services available at no cost.
- Diversity, Equity and Inclusion (DEI) Professional Development : We offer staff opportunities to engage in identity-based affinity space and leadership training covering a variety of topics such as culturally competent leadership, models of equity, mitigating bias, and more.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development.
IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring Competencies :
Qualifications :
- Education : GED or High School Diploma
- Experience : Experience in the operation of large passenger vehicles; or an equivalent combination of experience and training;
ability to manage student behavior
- License or Certification : Valid Commercial Driver’s License (CDL) with class P (passenger) and S (school bus) endorsements
- Completed bus driver safety training course
- Must be over 21 years old
- Pass alcohol and drug tests
- DOT Physical Examination
What You’ll Do Accountabilities :
Safely transports students
- Drives a school bus safely in accordance with time schedules; transporting students to and from their homes, a variety of school sites, and on field trips as assigned
- Maintains order and proper discipline of passengers; resolving disputes, documents and reports severe disciplinary cases
- Conducts established safety and operational inspection of assigned vehicle daily
Understands the basics of transporting students
- Oversees the loading and unloading of students, releasing students to authorized individual, and assures that safety belts are fastened in passenger vans
- Maintains a variety of records and reports including but not limited to mileage, routing, maintenance, and time schedules
- Notifies appropriate individuals of any delays in scheduled route
- Ensure to always have proper credentials (CDL, Medical Card, & Region One) updated accordingly to DOT and IDEA policy
Must be able to understand and take directions and feedback well
- Have an open communication channel with managers of campuses they drive
- Able to accept negative and positive feedback
- Able to self reflect on own performance to improve the operation
Must manage multiple tasks by prioritizing work
- Needs to adapt to changing circumstances while performing various tasks
- Handle various tasks simultaneously within established time constraints
Be able to work on an open calendar
- Able to work on evenings, weekends, holidays, etc.
- Expected to work a minimum of 32 hours per week Not including Extra Curricular Activities assigned by campus
- Able to work extended hours when necessary to meet business needs
We look for Team and Family who embody the followingvaluesand characteristics :
- Believes and is committed to our missionand being an agent of change : that all studentsare capable of gettingto and through college
- Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
- Works with urgency and purpose to drive student outcomes
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
- We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
About IDEA Public Schools
At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists.
IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
Diversity, Equity and Inclusion
Receptionist
Description
Role Mission : The mission for the receptionist is to support students, families and team members by providing excellent customer service and serving as the first point-of-contact for students, parents, visitors and phone inquiries.
The receptionist will focus primarily on ensuring parent satisfaction and ensuring families’ needs are met by sharing information, coordinating with other team members, and greeting all visitors.
What We Offer
Compensation :
- Compensation for this role is set at an hourly rate ranging between $15.50 for 0 years of experienceand $18.99
- This role is also eligible for a performance bonus based on team performance and goal attainment.
Other Benefits :
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse / domestic partner and children.
Some of the special benefits we offer at IDEA include :
- Paid Family Leave : Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement : Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental / Behavioral Health : 5 face-to-face counseling sessions within a year, unlimited 24 / 7 telephonic counseling, and other work-life services available at no cost.
- Diversity, Equity and Inclusion (DEI) Professional Development : We offer staff opportunities to engage in identity-based affinity space and leadership training covering a variety of topics such as culturally competent leadership, models of equity, mitigating bias, and more.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development.
IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring Competencies :
- Mission Focus focuses on IDEA’s core purpose of getting all students into college
- Record of Results holds high expectations for self and others to achieve and surpass intended goals
- Problem Solving able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals
- Communication effectively conveys information using a variety of channels and techniques
- Continuous Improvement proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions
Qualifications :
- Education : High school diploma or GED
- Experience : One year of clerical experience in office setting
Knowledge and Skills :
- Proficient keyboarding skills
- Effective organization, communication, and interpersonal skills
- Ability to follow written instructions and operate multi-line phone system
What You’ll Do Accountabilities :
Manages all front office traffic including late students, parents, and visitors. In this capacity the receptionist will :
- Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students
- Utilizing PowerSchool to locate student schedule for parent pick-ups
- Communicating with teachers on student pick-ups
- Direct visitors to appropriate team member
- Direct late students to SIS Coordinator
Maintains copies of forms, events, and related information for the campus site and IDEA Public Schools. This includes :
- Organizing essential forms and documents for families including FARM applications, uniform guide, applications, etc. in a binder, portfolio, etc.
- Copying materials to ensure there is always a supply of all documents at hand
- Communicating effectively with Campus Lead Team and Campus Ops team to ensure all documents for activities, events, etc. are current
Coordinates and transfers student records to appropriate team member. This includes :
- Maintaining confidentiality of records as appropriate
- Collaborating with appropriate team members to establish system of transferring student records, ie. Dropping off records in a sealed folder in SIS office, Health Services Coordinators office, etc.
Answers phone calls by providing general information and / or connecting call to appropriate team member. This includes :
- Familiarizing with various roles and duties of team members ie. SIS manages all schedule changes, APO manages all student absences inquiries, etc.
- Managing a list of extensions and ensuring list remains updated throughout the year
Serves as a liaison between parents, students and team members. This includes :
- Communicating morning announcements to students and team members
- Exemplifying IDEA core values and exemplar customer service skills
- Provides lead team support as needed. This includes : Recruiting students for the following school year if neededExercise good judgment and excellent customer service : Answering all phone callsGreeting parents, students, visitors
We look for Team and Family who embody the followingvaluesand characteristics :
- Believes and is committed to our missionand being an agent of change : that all studentsare capable of gettingto and through college
- Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
- Works with urgency and purpose to drive student outcomes
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
- We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
About IDEA Public Schools
At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists.
IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
Diversity, Equity and Inclusion