Houston Methodist Jobs (7)

JOB SUMMARY

At Houston Methodist, the Courier position is responsible for the transportation of medications, laboratory specimens, medical records, patient belongings, and other misc.

This position is also responsible for accurately sorting, organizing, and transporting specimens and medications between various pharmacy / laboratory locations, nursing units, and physician offices.

The Courier position performs deliveries accurately and efficiently within the allotted time standards and ensures deliveries are made throughout the Houston Methodist complex on a 24-hour basis.

This position must be able to communicate appropriately and work closely with other staff and co-workers.

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

Communicates clearly, professionally, positively, and effectively with patients, nurses, physicians, visitors, and coworkers in a courteous, friendly, and helpful manner.

Utilizes professional phone etiquette. Communicates with co-workers regarding specimen and medication delivery / pick-up issues. (EF)

Promotes a positive image of the department and Hospital through verbal and non-verbal communication with all persons and complies with personal appearance guidelines.

Uses appropriate communication to maintains confidentiality of the patient information at all times as required by HIPAA. (EF)

Makes appropriate customer service decisions with problem-solving, setting / communicating trip delays, canceling, and recalling assignments.

Provides contributions towards the improvement of department scores for turnover / retention / employee engagement, i.e.

peer-to-peer accountability. (EF)

SERVICE - 30%

• Delivers items in a timely manner, accurately, and efficiently. Completes deliveries and pick-ups within the established time standards. (EF)
• Properly operates the pneumatic tube system to send medications through the system. Separates medications that cannot be transported through the pneumatic tube system to various nursing units.

Understands how to utilize the pneumatic tube system and adhering to the established guidelines. (EF)

• Separates specimens that cannot be transported through the pneumatic tube system to various laboratories such as Microbiology, Cytology, Histology, HLA, and others as needed. (EF)
• Contributes towards improving department scores for patient satisfaction / experience through peer-to-peer accountability and providing timely transports. (EF)

QUALITY / SAFETY - 30%

Documents lab / pharmacy trips neatly, completely, and accurately on the appropriate courier log sheets during the shift.

Maintains confidentiality of patient information as required by HIPAA by covering items during the delivery process. Adheres to accreditation and HIPPA guidelines and other regulations. (EF)

• Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Follow safe handling of cytotoxic and bio-hazardous materials. (EF)
• Properly utilizes the handheld radio when calling in all lab / pharmacy trips to dispatch. Uses radio etiquette when communicating to co-workers on the handheld radio. (EF)
• Contributes to improving department quality and safety scores through peer-to-peer accountability. (EF)

FINANCE - 10%

Self-motivated to meet the standards of the Houston Methodist attendance policy, manage time effectively, prioritize daily tasks and minimize incidental overtime.

Meets labor productivity standards by effectively managing established daily responsibilities and assignments. (EF)

Scans medications properly on computers and hand-held scanners before delivery to ensure fiscal accountability. (EF)

GROWTH / INNOVATION - 10%

• Offers innovative solutions through participation in performance improvement projects and activities. Exhibits organizational skills, highly self-directed concerning assigned tasks and duties. (EF)
• Completes and updates My Development plan on an ongoing basis, including the development of additional skills. Ensures own career discussions occur with appropriate management. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

o High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE REQUIREMENTS

o One year of customer service experience preferred

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

o None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

o Sufficient proficiency in speaking, reading and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security

o Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles

o Possess basic computer knowledge

o Practices universal precautions at all times. Demonstrates a working knowledge of isolation, infection control, and safety procedures

o Ability to build and sustain interpersonal relationships

JOB SUMMARY

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and / or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services.

This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes.

This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company plicies and procedures.

The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant.

This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care.

Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resourse to Medical Assistants, training and orienting others as appropriate

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 25%

Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results.

Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance. (EF)

Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.

Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example. (EF)

Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues though processes in order to provide optimal patient care.

Provides structured feedback with examples. (EF)

SERVICE - 30%

Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles.

Complete pre-visit planning workflow prior to visit whenever possible, including completing and / or requesting appropriate documentation.

In collaboration with the provider team, anticipates the needs of the specific patient population. (EF)

Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses / reviews medical and social history (as appropriate).

Documents, in patients electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and. (EF)

Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab / x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc.

Ensures patient utilization and activation of MyChart. (EF)

• Provides care coordination with hospital, ED, consulting physicians and / or community resources whenever appropriate to including handling patient inquiries. (EF)
• Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction. (EF)

QUALITY / SAFETY - 25%

Reports observations, conditions and problems of patients to the physician and / or nurse. Recognizes abnormal clinical findings and reports them appropriately.

Provides for the privacy of patients and families, keeping the safety of the patient in mind. (EF)

• Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests. (EF)
• Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment. (EF)

FINANCE - 10%

• Responsible for stocking exam rooms, taking inventory, and ordering supplies. (EF)
• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime.

Role models effective time management and coordinates colleagues to meet the overall demands of the department. (EF)

GROWTH / INNOVATION - 10%

• Develops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level. (EF)
• Offers innovative solutions through participation in performance improvement activities.
• Completes and updates the individual development plan (IDP) on an on-going basis. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

o High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE REQUIREMENTS

o Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIREDo Medical Assistant Certification through an approved credentialing certification agency, i.

e. American Association of Medical Assistant, American Medical Technologists, or Emergency Medical Technician.o American Heart Association Basic Life Support (BLS)o Phlebotomy certification preferred KNOWLEDGE, SKILLS AND ABILITIES REQUIREDo Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationso Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityo Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principleso Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentso Skill in developing and maintaining clinical quality assurance to maintain accurate medical recordso Demonstrate a learning attitude toward solving problems, using good reasoning and judgmento Provide safe patient-centered, compassionate and competent careo Proficient in computer skills for documentation and work-related purposeso Completes required continuous training and education, including department-specific requirements.

Maintain current certificationso Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the publico Ability to work with peers in a team situationo Possess an understanding of the patient population as it relates to the clinical disease processo Proficient in computer skills for documentation and work-related purposeo Demonstrates advanced assessment competences appropriate for level of practice

Social Worker II

REFER A FRIEND BACK Location : Houston Methodist Hospital

6565 Fannin St

Houston, TX 77030

Job Ref : 40434 Talent Area : Case Management / Social Work Job Shift : 1st - Day Job Type : Full-Time Posted Date : March 27, 2023

Schedule : 2p - 12am, Wednesday - Saturday

At Houston Methodist, the Social Worker II (SW II) position comprehensively provides compassionate, clinical social work, psychosocial assessments, diagnosis and treatments, and complex discharge planning to patients and their families of a targeted patient population on a designated unit(s).

In collaboration with physicians and the interprofessional health care team, this position sensitizes other health care providers to the social and emotional aspects of a patient's illness to collaboratively facilitate efficient quality care and achievement of desired treatment outcomes and affect positive patient and family outcomes.

This position uses case management skills to help patients and their families address and resolve the social, financial and psychological problems related to their health condition.

The SW II position holds joint accountability with case manager, assuring that psychosocial and continuing care issues are addressed and treated as needed across the continuum of care and has responsibility for unit or departmental social work program development.

This position serves as a hospital-wide, service-line leader for psychosocial related issues, complex discharge planning activities, and population disease management.

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 15%

Role models communication in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner, listens and responds to the ideas of others.

Uses therapeutic communication to establish a relationship with patients and families and communicates the discharge plan, facilitating transitions and hand-offs.

Supports patients and families in clinical or ethical issues. (EF)

Provides staff education specific to patient populations and departmental processes. Functions as a preceptor and mentor to new employees.

Identifies opportunities for professional growth of self and peers. (EF)

SERVICE - 30%

Serves as a hospital / post acute-based leader for comprehensive case management activities including assessing high-risk patients and leading team to identify at-risk patients, participating in daily Care Coordination rounds, and identifying and leading resolution to barriers of efficient patient throughput.

Completes a full assessment based on the social work assessment, leading and addressing solutions of social determinants which is accomplished by patient / family interview, review of the medical record including previous episodes of care, H&P, lab and other test results / findings, plan of care, physician orders, nursing and progress notes.

Uses advanced knowledge and clinical expertise and screening tools to identify need for case management and / or social work intervention. (EF)

Addresses and manages conflict associated with a comprehensive psychosocial treatment plan utilizing appropriate clinical social work diagnoses, treatments and interventions, including crisis intervention, brief individual, marital and family therapies, and patient, family and caregiver groups.

Maintains ownership of the psychosocial component, assessments, diagnosis and treatment, of the discharge planning process on assigned units.

Assists with screening, identification, diagnosis, management and treatment of victims of abuse, neglect, and domestic violence and of mental health and / or substance abuse problems in patients and family members. (EF)

Establishes mutual educational goals with patient and family, providing appropriate resources, incorporating planning for care after discharge.

Provides education to physicians and other interprofessional health care team members on mutually identified goals of care and uses knowledge of levels of care, working with patient and family, to ensure discharge disposition is the appropriate level and facilitates transfers. (EF)

Uses knowledge for different levels of care, working with patient and family, to ensure discharge disposition is to the appropriate level and facilitates transfers, Provides brief, goal-directed counseling services to assist patients / families to cope more effectively with the transition. (EF)

QUALITY / SAFETY - 25%

Consistently documents to reflect completed patient screening / assessment and reassessment upon admission and concurrently as needed.

Modifies care based on continuous evaluation of the patient's condition, demonstrates problem-solving and critical thinking, and makes decisions using evidence-based analytical approach.

Considers variables that impact treatment plans including diagnosis of emotional, social, and environmental strengths and problems related to their illness, treatment and / or life situation. (EF)

Consistently reviews the total picture of the patient for opportunities for care facilitation and needs for discharge planning.

Works with case manager for routine discharge and anticipates / prevents and manages / elevates emergent situations with specific focus given to discharge plan and elimination of psychosocial barriers. (EF)

Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care through effective patient handoffs. (EF)

FINANCE - 25%

• Completes timely and thorough assessment on all unfunded patients to identify community resources required for effective transition by demonstrating an effective community resource knowledge base and judgment / ability to effectively select and coordinate available resources, including referrals to regulatory agencies, i.e. CPS / APS. (EF)
• Identifies, obtains and utilizes alternative resources to fill gaps in established community resources. (EF)
• Guides discharge planning activities for assigned patients and collaborates with the case managers and other members of the interprofessional health care team, as well as patient and family by intervening and coordinating cost-effective, complex discharge planning outcomes and decreased length of stay. (EF)

GROWTH / INNOVATION - 5%

• Provides education to hospital physicians, nurses, and other healthcare providers on community resources and psychosocial impact on care needs. (EF)
• Identifies areas for improvement based on understanding of evidence-based practice literature. Completes and updates the individual development plan (IDP) on an on-going basis. (EF)
• Identifies, initiates and leads evidence-based practice / performance improvement projects based on observations by offering solutions and participating in unit projects and activities. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

Master Degree in Social Work from accredited University (MSW)

EXPERIENCE REQUIREMENTS

Three (3) years social services experience in a healthcare setting

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

• Licensed Clinical Social Worker (LCSW)
• Licensed Master Social Worker (LMSW) license in the State of Texas

Nationally recognized social work or case management certification

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of community resources and health care financial and payer issues, and eligibility for state, local and federal programs
• Maintains individual competencies around critical Social Work functions including; payor rules and regulations, psycho-social assessments and discharge planning methods
• Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
• Well versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word)
• Critical thinking, collaboration, negotiation, and mediation skills
• Time management and prioritization skills
• Adherence to the clinical practice standards set forth by NASW practice standards for healthcare settings and more specifically in hospitals and medical centers
• Maintains level of professional contributions as defined in Career Path program

JOB SUMMARY

At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and / or service lines.

This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes.

The CM position holds joint accountability with the social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary, communicating clinical information to payors to ensure reimbursement.

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

Communicates in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner;

listens and responds to the ideas of others. (EF)

Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care.

Uses a structured format for regular communication with patients and families. (EF)

Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.

e. peer-to-peer accountability. (EF)

SERVICE - 25%

Assesses all patients timely and thoroughly. Participates in daily Care Coordination Rounds (CCR), and identifies, communicates barriers to efficient patient throughput.

Supports patients and families in preventing / resolving clinical or ethical issues. (EF)

Facilitates discharge planning activities for assigned patients and collaborates with the social worker and other members of the interprofessional health care team, as well as patient and family, on complex discharges.

Maintains ownership of the discharge planning process on assigned units. (EF)

Initiates and facilitates referrals for home health care, hospice, and durable medical equipment. Consults with Social Worker Case Manager to assess psychosocial needs associated with transition to alternative levels of care, ensuring discharge disposition is to the appropriate level.

Facilitates transfers. (EF)

QUALITY / SAFETY - 20%

Modifies care based on continuous evaluation of the patients condition, demonstrates clinical problem-solving and critical thinking, and makes decisions using evidence-based analytical approach.

Documents accurate assessment and interventions efficiently and effectively. (EF)

• Plans for routine discharge and elevates emergent situations. Manages usual patient assignment and other unit demands and anticipates / plans for potential problems. (EF)
• Focuses on discharge domain by contributing to department and hospital targets for quality, patient satisfaction and safety measures. (EF)

FINANCE - 25%

Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance using nationally recognized screening guidelines.

Manages assigned patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital. (EF)

• Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay. (EF)
• Participates in denial mitigation activities to ensure appropriate reimbursement for services rendered. (EF)
• Contributes to meeting department and hospital financial target, with focus on length of stay. Utilizes resources with cost effectiveness and value creation in mind.

Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. (EF)

GROWTH / INNOVATION - 10%

• Identifies areas for improvement based on understanding of evidence-based practice literature. Initiates evidence-based practice / performance improvement projects based on these observations and offers solutions by participating in unit projects and activities. (EF)
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management.

Completes and updates the My Development Plan on an on-going basis. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

o Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.

o Bachelors degree preferred

EXPERIENCE REQUIREMENTS

o Three years hospital nursing clinical experience

o Case management experience preferred

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIREDo Texas RN license or temporary TX RN license, should obtain permanent license within 90 days.

Compact license acceptable according to current Board of Nursing requirements. KNOWLEDGE, SKILLS AND ABILITIES REQUIREDo Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationso Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityo Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principleso Knowledge of Medicare, Medicaid and Managed Care requirementso Progressive knowledge of community resources, health care financial and payor requirements / issues, and eligibility for state, local and federal programso Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursemento Understanding of pre-acute and post-acute venues of care and post-acute community resourceso Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their familieso Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word)o Strong assessment, organizational and problem-solving skill

JOB SUMMARY

At Houston Methodist, the Courier position is responsible for the transportation of medications, laboratory specimens, medical records, patient belongings, and other misc.

This position is also responsible for accurately sorting, organizing, and transporting specimens and medications between various pharmacy / laboratory locations, nursing units, and physician offices.

The Courier position performs deliveries accurately and efficiently within the allotted time standards and ensures deliveries are made throughout the Houston Methodist complex on a 24-hour basis.

This position must be able to communicate appropriately and work closely with other staff and co-workers.

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

Communicates clearly, professionally, positively, and effectively with patients, nurses, physicians, visitors, and coworkers in a courteous, friendly, and helpful manner.

Utilizes professional phone etiquette. Communicates with co-workers regarding specimen and medication delivery / pick-up issues. (EF)

Promotes a positive image of the department and Hospital through verbal and non-verbal communication with all persons and complies with personal appearance guidelines.

Uses appropriate communication to maintains confidentiality of the patient information at all times as required by HIPAA. (EF)

Makes appropriate customer service decisions with problem-solving, setting / communicating trip delays, canceling, and recalling assignments.

Provides contributions towards the improvement of department scores for turnover / retention / employee engagement, i.e.

peer-to-peer accountability. (EF)

SERVICE - 30%

• Delivers items in a timely manner, accurately, and efficiently. Completes deliveries and pick-ups within the established time standards. (EF)
• Properly operates the pneumatic tube system to send medications through the system. Separates medications that cannot be transported through the pneumatic tube system to various nursing units.

Understands how to utilize the pneumatic tube system and adhering to the established guidelines. (EF)

• Separates specimens that cannot be transported through the pneumatic tube system to various laboratories such as Microbiology, Cytology, Histology, HLA, and others as needed. (EF)
• Contributes towards improving department scores for patient satisfaction / experience through peer-to-peer accountability and providing timely transports. (EF)

QUALITY / SAFETY - 30%

Documents lab / pharmacy trips neatly, completely, and accurately on the appropriate courier log sheets during the shift.

Maintains confidentiality of patient information as required by HIPAA by covering items during the delivery process. Adheres to accreditation and HIPPA guidelines and other regulations. (EF)

• Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Follow safe handling of cytotoxic and bio-hazardous materials. (EF)
• Properly utilizes the handheld radio when calling in all lab / pharmacy trips to dispatch. Uses radio etiquette when communicating to co-workers on the handheld radio. (EF)
• Contributes to improving department quality and safety scores through peer-to-peer accountability. (EF)

FINANCE - 10%

Self-motivated to meet the standards of the Houston Methodist attendance policy, manage time effectively, prioritize daily tasks and minimize incidental overtime.

Meets labor productivity standards by effectively managing established daily responsibilities and assignments. (EF)

Scans medications properly on computers and hand-held scanners before delivery to ensure fiscal accountability. (EF)

GROWTH / INNOVATION - 10%

• Offers innovative solutions through participation in performance improvement projects and activities. Exhibits organizational skills, highly self-directed concerning assigned tasks and duties. (EF)
• Completes and updates My Development plan on an ongoing basis, including the development of additional skills. Ensures own career discussions occur with appropriate management. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

o High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE REQUIREMENTS

o One year of customer service experience preferred

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

o None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

o Sufficient proficiency in speaking, reading and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security

o Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles

o Possess basic computer knowledge

o Practices universal precautions at all times. Demonstrates a working knowledge of isolation, infection control, and safety procedures

o Ability to build and sustain interpersonal relationships

JOB SUMMARY

At Houston Methodist, the Data Analyst position is responsible for the provision of analytical support of data generated by the department.

This position will assist in creating, designing and implementing processes to ensure accurate data collection and input.

The Data Analyst position will assist with maintenance of department database and on-going training of end users. This position is responsible for gathering, analyzing and reporting statistical information and patient outcomes to both external and internal customers which may include statistical power and sample size determination, inferential hypothesis testing, algorithm development and numerical methods, data mining and knowledge discovery in databases.

Reporting duties for the Data Analyst position will involve the provision of monthly departmental reports and ensuring timely regulatory reporting completion.

Additional responsibilities for this position include making recommendations for the implementation of technology and processes required to support the goals of the department with emphasis on regulatory compliance.

The Data Analyst position will complete or assign other data requests.

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

• Communicates results of queries in database systems and upgrades regarding electronic protocol management system to coworkers, staff and management. (EF)
• Completes and works directly with physicians, clinical staff and management on customized data queries and other requests for operational and research needs. (EF)
• Fosters teamwork approach in all interactions with peers and team members. Anticipates needs of other team members; proactively offering assistance.

Provides contributions towards improvement of department scores for turnover / retention / employee engagement. (EF)

SERVICE - 30%

• Provides troubleshooting logic in relation to technical support. (EF)
• Provides and / or supervises gathering, entering and auditing of data in database. (EF)
• Assists with design and implementation of processes to ensure accurate data collection and input. (EF)
• Performs statistical analysis interpretation by preparing reports (monthly, quarterly and / or as needed) on productivity, quality activities, trends and other clinical or business metrics relevant to the department. (EF)

QUALITY / SAFETY - 15%

• Conducts routine data processing and implementation of quality control methods. (EF)
• Develops standard operating procedures. Ensures compliance with all HIPAA / confidentiality regulations. (EF)
• In conjunction with management, participates in performance improvement program for department. (EF)

FINANCE - 20%

• Conducts, as appropriate, statistical power and sample size determination, inferential hypothesis testing, data mining and knowledge discovery in databases. (EF)
• Responsible for all aspects of clinical data analyses for multiple studies. (EF)
• Programs and develops algorithms for numerical methods and develops workflow and data pipelines as needed for project(s). (EF)

GROWTH / INNOVATION - 15%

• Collaborates with Technology regarding software system proposals, purchases, installations, upgrades, enhancements and modifications. (EF)
• Identifies and assumes responsibility of own learning needs, consults with team experts and seeks continuing education opportunities to meet those needs.

Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

Bachelor's degree in computer science, engineering, math, physics or related field

EXPERIENCE REQUIREMENTS

Three years in data analysis, preferably in a healthcare / research setting

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Strong background in computer programming
• Proficiency in Excel, Access and shell scripting strongly and ability to utilize multiple software applications
• Familiarity with common imaging tools and database experience and / or experience with neuroinformatic software beneficial
• Previous database project management experience preferred
• Experience in relational database design
• Knowledge of medical practices and terminology strongly preferred
• Excellent analytical / statistical skills
• Experience with report writers preferred
• Excellent communications skills and ability to interact well with medical staff
• Self-motivated with the ability to work independently

JOB SUMMARY

At Houston Methodist, the Physician Assistant (PA) functions as an advanced practice practitioner, responsible for maintaining and promoting the health of the patient requiring care, practicing medicine under the supervision of a licensed physician.

This position will provide diagnostic, therapeutic, surgical and preventative care, under the supervision of a physician.

The PA position exams, diagnoses and decides treatment for patients, including analyzing and interpreting x-rays and lab results, writes prescriptions, takes patients histories, provides surgical assistance, and orders various forms of therapy.

This position may work in both inpatient and outpatient situations and can perform independently under the license of a physician or as part of a treatment team.

The PA position affects direct patient care according to the Board of Physician Assistant Examiners in the State of Texas and Houston Methodist policies and procedures.

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 25%

• Demonstrates leadership as a clinical resource, interprofessional consultant, and patient advocate. Participates in rounding independently or with physicians / surgeons and attends interdisciplinary rounds, as appropriate, by specialty. (EF)
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication.

May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate (EF)

Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff.

Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork.

Uses peer-to-peer accountability towards improvement of department score for employee engagement. (EF)

Collaborates with interprofessional health care team members to manage / coordinate patient care. Advocates on patient / familys behalf to identify and resolve clinical and ethical concerns. (EF)

SERVICE - 20%

Coordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit / optimal outcomes, individualized to the patient.

Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards. (EF)

• Collaborates quality health care with interprofessional team members to manage / coordinate patient care. (EF)
• Responds and is available timely to patient questions / issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed. (EF)

QUALITY / SAFETY - 30%

• Performs independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and / or standing orders. (EF)
• Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results. (EF)
• Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal / abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations.

Performs quality and safe diagnostic, surgical and / or therapeutic procedures necessary for defined patient populations. (EF)

Assists the interprofessional health care team in the development and implementation of protocols to ensure patient safety.

Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes. (EF)

FINANCE - 15%

• Performs accurate and timely documentation in medical records, including diagnosis and CPT coding. (EF)
• Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications.

Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills. (EF)

GROWTH / INNOVATION - 10%

• Fosters identification and implementation of innovative solutions to improve patient care or department operations such as the organizations quality metrics or other department-specific measures by leading and / or participating in department and / or hospital projects / activities or a hospital committee. (EF)
• Provides education of information / knowledge in professional activities such as research, presentations, and publications.

Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management.

Completes and updates the My Development Plan on an on-going basis. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

o Bachelors degree

o Graduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)

EXPERIENCE REQUIREMENTS

o One year of clinical experience

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIREDo Licensed and credentialed by the Texas Board of Physician Assistantso Certified Physician Assistant (PA-C)o Prescriptive authority privileges through the State of Texaso Drug Enforcement Administration (DEA) registration within 6 months of hireo American Heart Association Basic Life Support (BLS)o American Heart Association Advance Cardiac Life Support (ACLS) KNOWLEDGE, SKILLS AND ABILITIES REQUIREDo Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationso Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityo Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principleso Use of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians Assistantso Accepts accountability for outcomes in healthcareo Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careo Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role componentso Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their familieso Demonstrates proficient time management skills