Hotel Felix Jobs (2)

We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us.

You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards.

Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities :

• Handle the front desk budget and order office supplies as needed
• Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
• Generate occupancy reports and compile financial information for the general manager
• Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
• Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints

Qualifications :

• Applicants must have a high school diploma or GED
• Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
• Possess excellent management skills, communication skills, and multitasking skills
• Prior hospitality experience of 1 year is required for this position
• Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired

About Company

As downtown Chicago’s first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.

S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.

Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel.

We’re in search of a Housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned.

The ideal candidate is a cleaning enthusiast, a team player, and a highly-organized professional.

Responsibilities :

• Answer general questions from guests
• Ensure guest rooms are clean and tidy according to our hotel’s standards before guests arrive
• Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed
• Respond to general inquiries from guests
• Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby
• Clean and arrange hotel rooms in accordance with our hotel’s standards prior to guest arrival
• Write down what rooms were cleaned, report lost and found items, and any damage or repairs needed
• Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed

Qualifications :

• Strong knowledge of cleaning techniques and products
• Graduated high school, received G.E.D or equivalent
• Hard worker with strong time management, organizational, and communication skills
• Good understanding of cleaning techniques and products
• At least 1 year of experience as a professional housekeeper preferred

About Company

As downtown Chicago’s first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.

S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.

Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel.