Hotel Clermont & Tiny Lou's Jobs (2)

We are seeking an exceptional candidate with a minimum of 2 years of experience as a floor manager in upscale, high-volume restaurants.

The primary responsibility of this role will be overseeing the dining room at Tiny Lou's, where you will be dedicated to nurturing and expanding the service team.

Our objective is to foster a positive and inviting work atmosphere for our staff while creating unforgettable moments for our valued guests.

Compensation :

$50,000 - $53,000 yearly

Responsibilities :

• Prepare the team for service by briefing reservations for the evening, menu specials, limited or 86'd menu items. Also, use this time to motivate and inspire the team.
• Ensure that each guest has an exceptional experience with us.
• Deals and reports guests' comments and complaints in a professional and timely manner.
• Oversee hiring, training, scheduling, coaching, counseling, and disciplining employees, communicating expectations, reviewing compensation actions, and enforcing policies and procedures.
• Work alongside General Manager and Assistant General Manager to support a wide range of operational objectives including contributing to strategic plans, upholding customer service standards, preparing action plans, determining system improvements, completing audits, etc.
• Control costs by reviewing spending and quantities levels of purchases; minimizing waste.
• Uphold the regulations of the alcoholic beverage division and maintain bar profitability by ensuring portion control and monitoring the accuracy of charges.
• Maintain restaurant ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
• Updating and maintaining menus to ensure accuracy.
• Maintain Aloha system accuracy by updating price changes and menu updates.
• Maintain the redevelopment and implementation of front-of-house employee training programs.

Qualifications :

• 2+ years of experience in restaurant management.
• Background in service / front of house preferred.
• Able to manage a wide variety of people in a very faced paced setting.
• Strong customer service and communication skills.
• Must be available to work evenings, weekends, and holidays.

About Company

Located on the historic Ponce de Leon Ave in the heart of Atlanta, Hotel Clermont boasts 93 carefully appointed rooms with modern conveniences and splendid views.

Tiny Lou’s is a swinging French-American brasserie located downstairs at Hotel Clermont.

All full-time employees are eligible for :

• Medical
• Dental
• Vision
• Short-Term / Long-Term Disability
• 401K / 401K match
• Employee discounts at all properties

Oliver Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us.

You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests.

Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests.

This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now! Compensation :

$20 - $30 hourly

Responsibilities :

• Restock and clean as instructed, including side work for opening and closing of the restaurant
• Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
• Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
• Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
• Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests

Qualifications :

• Prior food service industry experience is highly desired
• Educational requirements include a high school diploma or equivalent GED certification
• Display excellent communication and interpersonal skills with customers and coworkers
• Possesses strong, organizational and time management skills
• Proven customer service experience with a strong guest-focused mentality

About Company

Located on the historic Ponce de Leon Ave in the heart of Atlanta, Hotel Clermont boasts 93 carefully appointed rooms with modern conveniences and splendid views.

Tiny Lou’s is a swinging French-American brasserie located downstairs at Hotel Clermont.

All full-time employees are eligible for :

• Medical
• Dental
• Vision
• Short-Term / Long-Term Disability
• 401K / 401K match
• Employee discounts at all properties

Oliver Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.