HonorVet Technologies Jobs (8)

Title - Administrative Assistant

Duration - 3 Months (Extendable)

Shift - Days

Mon-Fri 9a-5p phone calls, appointment scheduling, working daily on our GI referral and consult WQ in EPIC. Check in for patients at the front desk.

Provide coverage for other departments when needed. The candidate must have experience working in a medical office setting, has experience in Managed Care insurances and using EMR.

Job Title : Medical Assistant

Location : New York, NY 10029

Duration : 3 Months

Shift Timing : 08 : 00 AM - 04 : 00 PM or 09 : 00 AM - 05 : 00 PM

Duties :

Demonstrates the ability to perform clinical / technical / service / administrative tasks : - Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group - Performs EKGs as ordered by the physician - Performs lab testing as ordered by the physician - Performs PFT as ordered by the physician - Performs audiometry as ordered by the physician - Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history.

Height and weight as indicated - Performs quality controls - Adheres to laboratory procedures as required by CLIA regulations - Ensures that the patient referrals are completed and forwarded appropriately - Documents appropriately any treatment - Documents any telephone contact with the patient - Documents in the lab accession log and outside medical testing log as per established procedure - Documents completed daily checks, i.

e. : oxygen, emergency box, etc. as assigned - Adheres to universal precautions and OSHA Regulations - Maintains examination rooms and medical areas in a clean and orderly fashion - Stocks examination room with supplies - Checks supplies from vendors against packing slips as assigned - Puts supplies away as assigned - Maintains professionalism at all times - Ensures that patients and visitors are greeted promptly and courteously - Registers and transacts patients promptly and accurately using current computer system - Updates pertinent patient information, including medical insurance coverage and eligibility Ensures that all patients' names appear on daily ledger sheets - Schedules patient appointments - Retrieves and files medical reports / lab results - Maintains the patient waiting room and front desk area - Processes HMO referrals as requested by Physician, Practice Management, and patients -Communicates to Physician all patient emergencies - Answers telephones with name and Beth Israel Medical Group office location - Takes messages to ensure follow-up on all calls - Files and maintains file units - Balances ledger sheets and accounts for all monies received - Has accountability for all aspects of the cash box and the contents within.

Displays courtesy, tact and patience with all members of the hospital staff and extended community - Ensures that all patients and visitors receive personalized prompt attention and are treated with receptiveness, dignity and respect - Provides instructions to the patient upon discharge as per instructed by the physicians and signs the superbill as per discharge procedure - Notifies patients of test results via telephone following review and instruction by the physician. Documents sam

Skills :

able to adapt to a growing and changing environment EXPERIENCES AND / OR SKILLS REQUIRED or DESIRED Certification as a Medical Assistant or two (2) years relevant work experience preferred.

Excellent phone manners, flexibility, knowledge of computer data entry and excellent interpersonal skills. Ability to handle diversified responsibility in fast-paced environment.

Job Title : Virtual Care Coordinator

Job Location : New-York NY, 10017

Shift : 11pm-7am , Every other weekend required, some holidays required

Duties :

Summary : As an integral part of a team, the Virtual Care Coordinator is responsible for supporting virtual patient care activities and promoting patient focused care within the .

This role is responsible for performing various remote monitoring duties involving, but not limited to, patient monitoring for safety and clinical needs, providing support and assistance with hospital based telemedicine services, and monitoring of hospital environmental status.

The Virtual Care Coordinator will collaborate on implementing planned telehealth and remote patient monitoring programs, collaborate with leadership to coordinate training, and participate in development and execution of telehealth best practices.

Role requires clear communication and collaboration with clinical team, patients, Digital Technology Partners, engineering, telehealth platform vendors as well as other associated managerial duties.

Shares accountability for clinical quality and safety outcomes.

Essential Duties and Responsibilities

1. Performs quality assurance and peer reviews, evaluates telehealth and virtual patient observation program in collaboration with leadership, and makes recommendations for improvement.

2. Responsible for meeting with senior leadership on regular cadence (minimum monthly) to discuss Virtual Hospital Program quality metrics, provide feedback and solutions on program workflow expansion.

3. Collaborates and lead case reviews with hospital partners and implements solutions and monitor outcomes.

4. Triages and assigns cases for virtual monitoring / observation.

5. Collaborates with leadership on telehealth policy and workflow development and implementation.

6. Runs and maintains operational database including relevant telehealth and remote monitoring program performance, response times, and quality metrics.

7. Identifies concerning trends and participates in the development and implementation of corrective action plans.

8. Works with staff to efficiently utilize telehealth platforms and technology to carry out goals and objectives of the .

9. Successful completion of Virtual Care Coordinator orientation.

10. Provides training on telehealth and remote monitoring workflows, platform application, and documentation requirements to new staff.

11. Serves as a liaison between physicians, clinical staff, Digital Technology Partners, and vendors on all telehealth and remote monitoring application platform software or workflow issues.

Skills :

12. Facilitates camera utilization by analyzing virtual patient care utilization reports, monitoring real time data, and assess eligibility for virtual care.

Coordinates transition with hospital care team patient criteria reports.

13. Navigates multiple technology platforms and work with healthcare providers to ensure quality care and best outcomes.

14. Provides White Glove Service by providing physicians and clinical staff with real-time support to troubleshoot issues related to telehealth and remote monitoring platforms and equipment.

15. Provides continuous observation and surveillance of assigned patients to observe for changes in clinical status or behavior, ensure safety, and prevention of falls and injury as directed by the patient’s registered nurse.

16. Performs clinical early warning sign monitoring such as but not limited to vital signs, central line days, and foley catheter days.

17. Interpersonal skills to effectively communicate and collaborate with patients, visitors, and other members of the clinical team.

18. Immediately reports any variations or concerns in patient's clinical status and / or behavior to the registered nurse and / or physician.

19. Documents patient’s behavior and redirection interventions, and escalation to patient’s clinical team for immediate response to high risk patient behavior / clinical needs. On paper.

20. Suggest to registered nurse and nursing supervisor if patient can be discharged from remote patient monitoring based on observed patient behavior.

21. Monitors Epic telehealth consult orders, scheduled consults, and scheduled follow up telehealth visits.

22. Ensures that telehealth sessions begin as scheduled and are completed utilizing telehealth platform without issues.

23. Greets patient, family, and visitors, and introduces self and role.

24. Promptly answers calls from clinical teams.

25. Uses approved methods of communication with clinical team.

26. Assists in interpreting through approved methods, as needed.

27. Ensures that patient’s privacy is protected by adhering to MSHS information security policies and procedures and HIPAA guidelines.

28. Escalates and reports patient safety concerns to registered nurse and / or nursing supervisor, and Clinical Command Center Virtual Hospital Services leadership

29. Escalates issues with telehealth and remote monitoring equipment.

30. Maintains accurate records of interventions and safety events.

31. Ability to set priorities, problem solve, use proper judgment in difficult situations and be flexible.

32. Sufficient oral and writing skills in the English language in order to communicate effectively.

33. Submits utilization and assignment report every shift to supervisor and site nursing leadership.

34. Attends staff meetings, regularly checks work email to stay up to date on new initiatives, and participates in team briefs.

35. Maintains attendance / punctuality records in accordance to department procedure and / or policy.

36. Maintain a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention to the managers.

Job Title : Call Center Representative

Location : New York, NY 10004

Timings : 8 : 00 AM - 4 : 30 PM

Job description :

Schedule appointments, reminder calls to patients. Book and reschedule clinic appointments. Answer customer inquiries regarding their clinic appointments.

Must answer phones, utilize in house and pagers, make overhead announcements. Other assignment as necessary. Extensive phone experience and computer literate.

Experience :

• 1 year experience and Bilingual (facility specific).
• 1 year experience and Bilingual (facility specific).
• Ability to prioritize multiple projects and work well under pressure due to volume and urgent nature of inquiries

Duties : Job Title : Medical Assistant

Job Location : Detroit, MI 48202.

Shift : 9.30 am - 6 pm

Duties

• Perform initial-response screening following protocols approved by supervising provider.
• Escort patient to room and prepares patient for examination, procedure, and treatment.
• Obtain vital signs and record in the electronic health record (EHR).
• Obtain and record patient history employing critical thinking skills.
• Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures.
• Prepare, administer, and document oral, parenteral medications, and immunizations as ordered by the supervising provider, documenting administration following the six rights in the EHR while maintaining accurate medication & immunization records.
• Document care provided during patient visit in EHR.
• Recognize and respond to emergencies.
• Actively monitors & respond timely to patient requests via telephone encounter, In
• Basket message and / or My Chart according to identified time frames and documents responses in the EHR.
• Enter medication, radiology, and lab orders in the electronic health record for provider sign off.
• Discharge patient providing after visit instructions to patient and / or caregiver as directed by the provider. Enter medication refill orders per protocol.

Skills :

• Collect and process specimens.
• Perform electrocardiography, respiratory and other testing based on department needs.
• Perform phlebotomy, including venipuncture and capillary puncture.
• Serve as a liaison between patients and medical staff in the event of problems or complaints.
• Schedule, coordinate, and monitor appointments. Schedule outpatient procedures.
• Apply third party and managed care policies, procedures, and guidelines. Obtain insurance pre-authorizations. Enters referrals for provider sign off.

Education :

• High School or GED
• Medical assistant certification

Job description :

Seeking managers with construction background. Not looking for IT / Scrum Masters.

Requirements :

• Bachelor's Degree in Business; or the equivalent combination of education.
• Minimum of 3 yrs. experience in proj mngt.
• Analytical, evaluation skills to define critical tasks, establish sequence of events, identify individuals / teams, timelines, outcomes, product project plans.

Proj mngt skills to develop, monitor work agreements, budgets, determine specifications, schedules, timelines, define deliverables.

• Interpersonal, comm skills to facilitate team efforts, provide guidance, direction to team members, comm proj objectives, parameters, status, outcomes.
• Financial modeling to quantify costs / benefits of proj, to track / maintain outcomes.
• Knowledge of proj mngt techniques, the Company's business, applicable policies, procedures, and practices, and federal, state, and local laws.

Under general supervision, manages moderately complex projects / assignments w / a considerable corporate / business unit impact.

Provides analysis, feasibility studies, establishes project goals, negotiates timelines / schedules, develops project plans.

Responsibilities :

• Manage moderately complex projects, research, track, report on initiatives.
• Ensure that deliverables are completed in accordance to the Standards. Analyze, recommend / implement technical, procedure, process enhancements.
• Communicate proj objectives, parameters, status, and outcomes. Manage client expectations. Analyze / evaluate skills to define critical tasks.
• Monitor / maintain project budgets. Evaluate / establish project goals, develop project plans, negotiate timelines, schedules, monitor progress against plan.
• Participate with Procurement in Vendor / Client negotiations. Manage interactive between customers and the project team.

Support the integration / change between the business units.

Position : Security Architect

Location : Cincinnati, OH ( Remote)

Duration : 5 Months

Job Description

• Authentication (SSO- OIDC, SAML, API, App proxy, app gateway, Radius, etc)
• Architect / SME should be well versed in Ping, AAD, Okta, ForgeRock or other Authentication products.
• Active Directory, Ping ID, SSO
• Deliverable would be Assist in designing the SSO / auth space for future state and build plan.
• Considers Design and build plan should support CMMC, NIST and other regulatory controls.

Job Title : Help Desk Analyst

Location : 1111 E 60th St Chicago IL 60637

Contract : 3+ Months Extendable

Job Description :

• Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment.
• This involves logging calls into the problem tracking system and resolving 1st-level and some 2nd-level incidents as well as analyzing problems for routing to appropriate backline support if necessary.
• Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding customer service.
• Must have strong Customer Service skills, along with strong oral and written communication skills.
• Responsible for software and hardware support. Provides technical advice, guidance, and informal training to customers using hardware and software programs.
• Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures.
• Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention.

Maintains knowledge database and call tracking database to enhance the quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls.

Qualification :

2-5 years of experience supporting Help Desk tickets.