Hilton Grand Vacations Jobs (25)

Job Description

Activations Call Agents are eligible to receive Gasoline Assistance during their training period.

Join us and be involved in a team that brings future vacation dreams to life. The Activations Call Agent contacts our guests who have purchased a pre-paid vacation packages and assists them in making their travel arrangements.

You will use sales strategies to provide recommendations that meet guests' expectations and apply innovative problem-solving skills to give advice and enhance the guest experience.

Now Offering Daily Pay

Eligibility : All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

Why Team Members Like Working For Us :

• Driven base pay plus monthly performance incentives
• Day One Team Member Benefits
• Daily Pay option
• Sundays Off, Only Limited Saturdays
• Based on 120 days of demonstrated performance, there may be a work from home (remote) possibility.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Discounted Hilton hotel rates worldwide!
• Recognition Programs and Rewards
• 401(k) program with company match
• Employee stock purchase program
• Tuition reimbursement program

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Most Loved Workplace list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

Schedule Details :

Our Activations Call Agents will work one of two assigned shifts. Shift assignments are 9 : 00 am - 5 : 00 pm and 1 : 30pm 9 : 30pm Monday Friday.

Saturdays and Holidays are based on business needs. Sundays Off. Paid training is provided for 4 weeks and is from 9 : 00 am 4 : 00 pm Monday through Friday.

Potential Work from Home opportunities may be available after 120 days and based on performance results.

Additional Responsibilities Include :

Provide engaging customer service in an outbound Call Center

environment.

Call our pre-paid vacation package buyers to assist them with booking travel dates, verifying package details, answering questions and providing any follow up as

needed.

Confirm all travel details associated with each package and provide relevant information about the resorts and amenities to assist guests and future owners in their travel planning

decisions.

Transact payment and fees associated with the original package or any purchase upgrades when

applicable.

Keep accurate log of reservation details on an Excel spreadsheet for production

purposes.

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

At the core of our company’s success are our Team Members! To fulfill this role successfully, you will have the following minimum qualifications and experience :

• High School Graduate / GED
• A minimum of one year's worth of sales experience is required, as is clear familiarity working in performance-based sales situations.
• 2 years or more of strong customer service experience.
• Excellent interpersonal skills, proficiency with Microsoft Office (Outlook, Word, and Excel), and the capacity to operate several computers simultaneously.
• Ability to multi-task and work in a fast-paced workplace while handling many systems simultaneously

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Timeshare / hospitality background preferred
• Prior experience in a phone Inbound or Outbound Call Center Environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Job Description

HGV Now Offers Day One Team Member Benefits!

What Will I be Doing?

Want to make a direct impact on the success of Hilton Grand Vacations? The Analyst Portfolio Services Financial role may be the right next step! This position supports the company in preparing and analyzing detailed financial results, as well as working with leaders and partners across the organization.

As an Analyst of Portfolio Finance, you will be responsible for assisting senior management in driving company success through performing the following tasks to the highest standards :

• Responsible for different aspects of forecast involving cash flow and P&L items related to mortgage portfolio.
• Support development of various high-level analysis, including concept development, trend identification and documentation.

In addition to providing explanations and understanding intricacies of portfolio performance.

• Continuously evaluates current reports, data, trends, and results to identify and implement improvement initiatives to stream-line existing processes and improve automation through better utilization of systems.
• Serve as a liaison between Portfolio Services and other departments (FP&A, Accounting, TAX, SEC group and others) by ensuring proper prioritization, definition, consistent communication, accurate specifications / documentation, budgetary management, and timely delivery of end products / services.
• Responsible for multiple projects in multiple settings with reduced direction from manager. Provide business overview to management in the form of meetings and presentations.
• Support the preparation of the annual budget for the mortgage portfolio and monthly forecast updates with analysis of variances.

Responsible for providing portfolio forecasts related to 10-Year Plans

• Ensure all training materials are updated in a timely manner.
• Support Portfolio Finance Management on carrying out any reasonable request of which the employee is capable of performing.
• Provide support for special projects as requested by VP of Capital Markets, VP of Portfolio Servicing, Senior Treasury management, and C-level leadership.

We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

Qualifications

What Are We Looking For :

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

At the core of our company’s success are our Team Members.

To fulfill this role successfully, you possess the following minimum qualifications and experience :

Minimum of 1 year of related experience

Business Administration, Accounting, Economics, or relevant studies preferred

• Experience with product performance analysis and optimization
• Experience with MS Office Suite : Excel (including modeling / analysis, charts, pivot tables, etc.), PowerPoint (including charts) is required
• Advanced Excel modeling skills most desirable; advanced degrees and relevant certifications a plus
• Preferred technical experience (SQL) and with Cognos Analytics
• Ability to lead projects across multiple departments and analyze data
• Ability to understand complex systems and processes
• Excellent verbal and written communication skills and the ability to present to senior management and executives
• Ability to prioritize and maintain workflow under tight conditions

Preferred Qualifications

Timeshare related experience is a plus

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Job Description

As a Marketing Manager, you would be responsible for driving and increasing tour flow by managing all overall marketing activities.

You will provide direct management to all marketing support team members and establish and maintain marketing strategies to meet organizational objectives.

WHY DO TEAM MEMBERS LIKE WORKING FOR US :

• Competitive earnings
• HGV Offers Day One Team Member Benefits!
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Recognition Program and Rewards
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• 401(k) program with company match
• Paid Sick Days
• Numerous learning and advancement opportunities

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

SCHEDULE DETAILS :

Our Marketing Manager will work a flexible schedule to include weekends and holidays.

ADDITIONAL RESPONSIBILITIES INCLUDE :

• Collaborate with the marketing teams as well as the sales leaders to drive efficiencies and increase revenue.
• Responsible for developing and leading team initiatives for the site to achieve targeted sales and service.
• Responsible for staffing and leading their group of talent, including training, communicating, mentoring and coaching in order for the team to reach maximum performance.
• Develop and maintain reports to coordinate performance of the marketing team, as well as the individual performance levels of its Team Members.
• Report department performance to management as well as the performance of programs, incentives and staff.
• Hold individual monthly performance reviews in partnership with team members and team leaders.
• Handle cases where performance is below minimum standard according to marketing policy, and in conjunction with Human Resources guidelines.
• Other duties and tasks as assigned by management.

Qualifications

What are we looking

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role successfully, you should have the following minimum qualifications and experience :

• Minimum 1 year of people management and / or experience developing a team in a sales or marketing environment.
• Minimum 1 year of timeshare experience.
• Ability to effectively lead people and scheduling for a large team.
• Excellent social skills as well as oral and written communication.
• Strong interpersonal skills to run multiple duties in a fast-paced work environment while meeting targets.
• Consistent record of resolving customer service issues or owner service issues.
• Ability to work a flexible schedule to include evenings, weekends and holidays.
• Proficiency with Microsoft Word, Excel and Outlook.
• High school diploma or GED.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Timeshare Marketing experience with Hilton Grand Vacations
• Ability to speak, read, write Japanese language

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Job Description

This is a union role and the hourly range is $27.65-$36.87 per hour.

What will I be doing?

As a Housekeeper you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards :

Greet guests immediately with friendly / sincere acknowledgement

Provide customer service to guests, including information about resort services, activities and local attractions

Cleans rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters and moving furniture.

All work must be completed within an allotted time frame in order to meet production standards.

Reports deficiencies in order to maintain room in compliance with resort standards

Replenish linen and guest amenities

Assist co-workers as requested

Other duties as assigned by supervisor and / or management

Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.

Physically able to work from a ladder

Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room

Ability to follow all safety procedures / standards and able to recognize and act in emergency situations

Able to lift up to 50lbs; push / pull cart over 200lbs.

Display professional image at all times through appearance and conduct.

Follow key control protocol

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :

Ability to communicate effectively with guest in English

Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.

Ability to tolerate environmental factors such as humidity, cold / heat, dust, and noise

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

Hospitality industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Job Description

The pay for this role is $36.87 per hour. This is a union role.

What will I be doing?

Provides excellence in service for guests and owners while on property, responding to guest inquiries and needs. Follows brand standards at all times.

Conduct that demonstrates commitment and dedication to our culture and our company values is expected at all times.

As a Housekeeper you would be responsible for executing your position's responsibilities and driving company success through performing the following tasks to the highest standards :

Greet guests immediately with friendly / sincere acknowledgement

Provide customer service to guests, including information about resort services, activities and local attractions

Cleans rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters and moving furniture.

All work must be completed within an allotted time frame in order to meet production standards.

Reports deficiencies in order to maintain room in compliance with resort standards

Replenish linen and guest amenities

Assist co-workers as requested

Other duties as assigned by supervisor and / or management

Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.

Physically able to work from a ladder

Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room

Ability to follow all safety procedures / standards and able to recognize and act in emergency situations

Able to lift up to 50lbs; push / pull cart over 200lbs.

Display professional image at all times through appearance and conduct.

Follow key control protocol

Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position

Eligibility : All

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :

Ability to communicate effectively with guest in English

Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.

Ability to tolerate environmental factors such as humidity, cold / heat, dust, and noise

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

Hospitality industry

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Job Description

We are seeking a dynamic, proactive individual that is self-motivated and seeking long term growth potential at our breathtaking resort!

What will I be doing?

As a Dispatcher in Guest Services, you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards.

Your duties include, but not limited to :

• Provide excellent service while answering phones in the bell / valet services department.
• Use a sophisticated console to receive calls from guests and team members
• Dispatch bell persons to handle guest requests for luggage and package assistance
• Maintain logs of all requests, packages, handling, and charges use computer to enter room charges
• Dispatching and tracking guest services calls through paging and computer systems
• Assist guests with questions in regard to the property, transportation, and other guests needs
• Answers departmental multi-line phones and dispatches all guest requests to the units
• Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

Qualifications

What we are looking

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth! At the core of our company’s success are our Team Members.

To fulfill this role successfully, you must possess the following minimum qualifications and experience :

• High School Graduate or GED equivalent - 6 months minimum previous customer service experience
• Previous experience with handling a multi-phone lines is a must plus computer experience in MS Word and Outlook.
• Proven high proficiency using strong, clear verbal communication skills.
• Have open availability to work any day of the week, and any shift to include weekends and holidays.
• Prior cash handling and data entry experience.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

Prior hotel / hospitality work experience preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Job Description

What will I be doing?

There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work.

Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

We are seeking results oriented personalities! If you enjoy working with new potential clients and helping couples and families make memories by enjoying vacations, this is the right opportunity you seek in your next career move.

RESPONSIBILITIES WILL INCLUDE :

Present the Hilton Grand Vacations ownership products to our potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company.

Maintain effective communication with clients and provide follow up to ensure customer happiness by utilizing various forms of communication (ie : email, telephone and written correspondence)

Participate in sales trainings and meetings for key information on outstanding HGV products and related updates

Utilize selling concepts promoted at HGV

Generate referral leads with each new customer

Promote a positive, collaborative environment and maintain our core values and policies

Why do team members like working for us :

• Uncapped commissions and competitive earning potential of $150,000 and above.
• Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage

preventative care).

• 22 days of Paid Time Off your first year, increasing to 27 days after your first year.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan with percentage company match and immediate vesting.
• Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated

restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.

And so much more!

Qualifications

Types of Candidates We’re Looking For :

• Results oriented personalities.
• Communication & partnership skills
• Ability to work a flexible schedule to include weekends, and holidays.
• Previous sales experience in a luxury goods, insurance, mortgage, hospitality, restaurants, finance or services sector is a plus.
• A sharp professional image with the ambition to make things happen.

We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to : race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Job Description

The pay for this position is $24.82 per hour.

Hilton Grand Vacations Now Offers Day One Team Member Benefits!

What will I be doing?

Do you enjoy bringing a smile to everyone? Hilton Grand Vacation is seeking Room Attendants who can cast a ray of sunshine on our guests and help our guests enjoy their stay with us - their home away from home at its best by attending to their needs with care, sincere kindness and enthusiasm during their stay at our amazing properties!

As a Room Attendant you will be responsible

Take the initiative to greet each guest immediately in a friendly / sincere warm acknowledgment; providing exceptional customer service.

Clean condo size units, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning multiple bathrooms and counters and moving furniture.

Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear ensuring each unit will WOW a guest when they walk into any of our units upon their arrival.

Ensuring every detail is in place, up to the highest standard letting them know they'll be well taken care of while staying with us.

Following all safety procedures / standards and able to recognize and act in emergency situations. Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and business needs.

Regular attendance is important to the successful performance of this role, being available to work on a regular basis.

A team-first attitude

Effective verbal and written communication skills. Able to adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, public etc.

Ability to communicate well with guests in English.

Strong attention to details; enjoyment of cleaning having a strong sense of responsibility, reliability and honesty. Teamwork and collaboration.

Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.

Can tolerate environmental factors such as humidity, cold / heat, dust and noise. Ability to push and / or pull equipment weighing up to 50 lbs.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

Resort / hotel hospitality environment.

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

At the core of our company's success are our Team Members. We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance (personal customization), 401K plan, Paid Time Off (PTO) program and outstanding Team Member & Family travel benefits!

Don’t wait! Apply Today.

EOE / Disabled / Veterans

We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to : race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

Job Description

HGV Now Offers Day One Team Member Benefits!

Do you like developing and encouraging team members? Becoming a Supervisor requires you to maintain the day to day operations for the Call Transfer Vacation Advisors.

Enhancing package sales production through monitoring, also includes side by side coaching, product knowledge advancement, and development.

Maintain VPG levels through ensuring quality sales process improvements. Track team production, attendance and schedule adherence.

Rotate coverage on weekends and holidays as scheduled. Uphold and implement all Hilton practices, policies and ethical standards.

We strive on delivering exceptional service to our customers.

ESSENTIAL FUNCTIONS

• Perform quality call monitoring for the department. Resolving whether service delivered meets department quality / service standards thru the use of the call recording platform.
• Tracking attendance, schedule adherence and sales performance at the team member level.
• We work with other departments to ensure all package sales are within sales guidelines.

SUPPORTIVE FUNCTIONS :

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

With the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Follow up on any system issues with TDI.
• Verify room and tour availability as needed.
• Confirm QA process has been followed as instructed.
• Managing PTO and schedule exception requests for team members.
• Assist customer follow-up issues for continuous excellent customer service.

Qualifications

Hilton Grand Vacations is a leader in the Vacation Ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

At the core of our company’s success are our Team Members. To fulfill this role successfully, you must be able to possess the following minimum qualifications and experience :

• 1 or more years of timeshare call center experience
• 1 year of Team Lead / Supervisory experience

It would be useful in this position for you to demonstrate the following capabilities and distinctions :

• Effective communication in a leadership role
• Ability to manage groups and individuals providing daily feedback to staff and updates to management as needed
• Mid level computer skills

WHY DO TEAM MEMBERS LIKE WORKING FOR US?

• Competitive base pay plus commission
• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide!
• 401(k) program with company match.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
• Employee Stock purchase program.
• Tuition reimbursement programs.
• Numerous learning and advancement opportunities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request an accommodation

About UsWhat will I be doing?What is HGV looking for?Day-One BenefitsPerksAbout UsWhat will I be doing?What is HGV looking for?

Day-One BenefitsPerks About Us What makes Hilton Grand Vacations unique?

Together, We Can.We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together.

Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day.

It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work.

They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements.

Together, We Can.Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry! What will I be doing? Job Description

As a Quality Assurance Coordinator, you are the primary liaison to our customers and the customer follow-up process of incomplete paperwork / monies for contracts and deeding of the client's new purchase.

• Sort and prepare proper order of HGV contract documents to present to new and upgrading owners
• Monitor and record any customer cancelations letters that come into the department. Assist in processing those cancelations
• Prepare file that shows pending contract deals and the total net sales value of each contract.
• Prepare and monitor the Issue Report while communicating / following up with QA manager
• Assist in reviewing all mail out contracts for accuracy prior to being mailed out
• Stock items for the day which can include lifting boxes up to 20 pounds.
• Responsible for inventory and supplies for the quality assurance department
• Assist with various projects and programs that may arise in the general operations of the quality assurance department
• Order any office supplies for the department
• Carry out any reasonable request by management of which the employee can perform.
• Scanning documents and assisting with the resolution of audit issues
• Create, distribute and manage all QA schedules
• Work between sites

What is HGV looking for? Qualifications

HGV now offers Day One Team Member Benefits!!!

We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

We believe that at the core of our company’s success are our Team Members!

To fulfill this role successfully, you will have to possess the following minimum qualifications and experience :

• High School Diploma or GED.
• Valid Notary License or the ability to acquire a license.
• Ability to work a flexible schedule to include evenings, weekends, and holidays.
• Ability to calculate figures and amounts ranging from commissions, proportions, and percentages.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

1 year or more of administrative / clerical work experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please contact us to request accommodation.

Day-One Benefits

Extraordinary People,

Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our

Eligibility : All

Perks

Benefits that support Team Member health and financial wellbeing.

Travel and hotel discounts for Team Members, family and friends.

A healthy work-life balance with PTO and flexible hours.

Team Member events that build camaraderie through fun activities.

An open-minded culture committed to diversity and inclusion.

Incentives for Team Members that exhibit excellence every day.

About UsWhat will I be doing?What is HGV looking for?Day-One BenefitsPerksAbout UsWhat will I be doing?What is HGV looking for?

Day-One BenefitsPerks About Us What makes Hilton Grand Vacations unique?

Together, We Can.We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together.

Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day.

It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work.

They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements.

Together, We Can.Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry! What will I be doing? Job Description

New hires eligible for health benefits & 401k enrollment Day 1 of employment!

HiltonGO employee discount program stay at Hilton Hotels for as low as $40 per night!

What will I be doing?

There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work.

Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

POSITION STATEMENT :

Directly responsible for completing the process of booking eligible tours on the phone and face to face and the sale of mini-vacation packages to HGV resorts, which will produce potential revenue.

The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating.

• Potential income of $65,000 or higher based on performance! Base pay plus commission compensation plan
• Working in Marketing includes phenomenal perks like team member travel.
• 2020 ARDA Winner for Marketing!
• New Hire Sign On Bonus $750 Earn $250 after 30 days and $500 after 90 days of employment!

POSITION SUMMARY :

As a Marketing Executive you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards :

• Responsible for personal performance metrics on the phone and face to face.
• Meet or go above and beyond for marketing metrics.
• Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour. Executes Strategy
• Champion Hilton quality customer care service throughout all Marketing channels.
• Secure future business through face-to-face POS package sales.
• Distribute only HGV authorized information, collateral, and materials.
• Maintain location operating standards.
• Follow gifting procedures.

SUPPORT GUEST AND CONCIERGE SERVICE DRIVES EXECUTION

• Assist with tour or marketing related issues.
• Confirm appointments with guests to ensure tour reservations and improve show rate, Aim for Results
• Responsible for ensuring all marketing initiatives are being delivered.
• Build and develop a motivated team environment out in the field.
• Will need to work weekends, holidays, mornings, nights, and any other days / hours as required per business needs.
• Carries out all reasonable requests by management.
• Requires Intermediate Microsoft Office & Operating system knowledge.

What is HGV looking for? Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :

• Engaging personality, positive demeanor, and eager ability to work in fast pace environment.
• Excellent communication required.
• Available to work flexible work schedules as needed to complete projects.
• Desire to prioritize multiple priorities and duties.
• Requires alertness and attention to detail in projects.
• Intermediate computer proficiency with the ability to learn.
• Why do Team Members Like Working for us?

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

Excellent health care options (medical, dental, and vision that encourage preventative care).

Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.

All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.

Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants.

Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Day-One Benefits

Extraordinary People,

Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our

Eligibility : All

Perks

Benefits that support Team Member health and financial wellbeing.

Travel and hotel discounts for Team Members, family and friends.

A healthy work-life balance with PTO and flexible hours.

Team Member events that build camaraderie through fun activities.

An open-minded culture committed to diversity and inclusion.

Incentives for Team Members that exhibit excellence every day.

HILTON GRAND VACATIONS - HOUSEKEEPER (Multiple Roles at Multiple Properties Available - Entry, Mid and Senior)

HGV now offers Day One Team Member Benefits!

Do you enjoy bringing a smile to everyone?

We are looking for a Housekeeper who is passionate about creating lasting vacation memories for our owners / guests visiting our resorts!

WHAT WILL I BE DOING?

As a Housekeeper you will be cleaning rooms / suites, which includes : making beds, cleaning bathrooms, dusting, vacuuming, washing dishes, cleaning all appliances, and washing windows / tracks.

You would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards! Your duties will include :

• Greet guests immediately with friendly / sincere acknowledgment.
• Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
• Follow company philosophies, policies, and procedures and communicate them to appropriate departments
• Clean all assigned units, offices and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
• Ensure resort follows all federal, state, and local laws, including OSHA
• Report any maintenance problems, damage or missing items to proper housekeeping personnel
• Report any suspicious activity to the Security department
• Respond to special requests by guests (such as providing extra amenities or service time requests
• Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance

We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!

Apply Today!