Hotel Front Desk Night Auditor
Hilton Garden Inn San Antonio Airport
San Antonio, TX
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.
We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities :
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Ensure all guests feel they are having an exceptional experience at the property
Qualifications :
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Great communications. and excellent customer service skills are required
- Requires a flexible schedule that allows for overnight shift hours
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Some college is preferred but a high school diploma or equivalent is required
About Company
Our hotel is 10 minutes from San Antonio International Airport via free shuttle. We're within a mile of local shops, dining, and entertainment venues.
Highway 281 puts us 12 miles north of downtown San Antonio, passing by the San Antonio Zoo, DoSeum, and Botanical Garden along the way.
Full-time