HHM Jobs (46)

Overview

Opportunity : Engineer

Perform preventative and repair maintenance work to ensure hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.

Potential Career Path

Engineering Supervisor - Chief Engineer - Area Chief Engineer

Essential Functions

• Conduct room inspections and identify repair needs.
• Install or repair sheet rock and other wall coverings.
• Paint designated areas and items.
• Install and replace basic electrical fixtures, replace light switches, receptacles, and light bulbs.
• Repair furniture.
• Install, replace, and program televisions.
• Perform minor plumbing functions.
• Replace and repair heating and cooling pumps as well as preventative maintenance on units.
• Trace and repair all types of water lines.
• Troubleshoot and repair kitchen equipment.
• Maintain repair and preventative maintenance records.
• Perform and maintain work to local, state and Federal codes.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Work as a bell attendant in the event of staffing shortages or during peak check in / out periods.
• Follow Service Recovery Guidelines.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma and Trade school course work in related field preferred.
• Previous engineer / maintenance experience or equivalent training required.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Referral Bonus Program

Work Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing.

Overview

Opportunity : Housekeeping Supervisor

Supervise housekeeping staff ensuring brand / hotel guest service and sustainability standards are met.

Potential Career Path

Executive Housekeeper Front Office Manager Assistant General Manager General Manager

Essential Job Functions

Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.

• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Issue cleaning supplies and equipment to associates.
• On occasion, clean rooms or assist staff with cleaning rooms.
• Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.
• Supervise laundry employees, if applicable.
• Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Practice safe work habits and wear protective safety equipment.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

Overview

Opportunity : Breakfast Attendant

Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and / or hotel and sustainability standards.

Potential Career Path

Restaurant Server or Guest Service Agent Restaurant Supervisor or Front Desk Manager.

Essential Functions

• Carry food, dishes, trays, or silverware from pantry to serving counters.
• Set up attractive food displays and maintain cleanliness to ensure food safety.
• Wipe tables or seats with dampened cloths.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Clean up spilled food, drink or broken dishes and remove trash.
• Maintain adequate supplies of items such as clean glassware, dishes, or trays.
• Fill beverage and ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Locate and provide items requested by guests.
• Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program
• Practice safe work habits and use required safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Food sanitation certification a plus and required within 90 days of employment.
• Previous food and beverage experience preferred or equivalent training.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Referral Bonus Program

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Overview

Opportunity : Assistant Front Office Manager

Compensation : $52,500 / year, OEM Position

Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.

Potential Career Path

Front Office Manager Rooms Division Manager Assistant General Manager

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Oversee all front office operations in the absence of the Front Office Manager or Assistant General Manager.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures.
• Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
• Review, submit for approval, and order capital budget items as required.
• Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
• Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
• Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Associate or Bachelor’s degree preferred.
• 1 to 3 years hospitality related experience, including front desk operations experience.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Overview

Opportunity : Front Office Manager

Manage hotel front office operations in accordance with established guest service and sustainability standards.

Potential Career Path

Assistant General Manager General Manager - Area General Manager

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
• Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
• Supervise all guest services department managers.
• Review correspondence from guests and incident logs and direct staff according to information obtained.
• Oversee all vendor and personnel contracts throughout the hotel.
• Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
• Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Associate’s or Bachelor’s degree preferred.
• 2 to 5 years hospitality related experience.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Overview

Opportunity : Driver

Transport guests to and from specified locations in a friendly, courteous, safe and timely manner.

Potential Career Path

Bell Person / Door Person / Guest Service Agent Guest Service Supervisor

Essential Functions

• Greet guests in a warm and friendly manner immediately upon interaction.
• Transport guests safely to and from airport or other locations by driving shuttle van or other vehicles.
• Provide information regarding the local community upon request.
• Load and unload guest luggage and other materials.
• Complete required transportation logs.
• Report vehicle mechanical problems immediately.
• Obey traffic laws and follow established traffic and transportation procedures.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Work as a Bell Attendant during staffing shortages or peak check / in out periods.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• This position will also include driving the hotel shuttle within the local area. A current & valid driver's license is required, with no moving violations on your driving record.
• High School diploma preferred.
• Driving record free of serious infractions.

Work Context

Requires sitting for extended periods, driving using hands and feet, pushing, lifting up to 50 pounds, bending and reaching.

Overview

Opportunity : Bartender

Serve beverages and / or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.

Potential Career Path

Beverage Manager / Restaurant Supervisor Restaurant Manager Food & Beverage Manager

Essential Functions

• Maintain clean and organize bar areas.
• Slice and pit fruit for garnishing drinks.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Prepare and serve drink and / or food orders.
• If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.
• Issue guest check and complete payment process.
• Follow standards for identifying and managing intoxicated guests.
• Complete beverage requisitions to maintain par levels as needed.
• Complete required side work prior to shift end.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Assist with taking beverage inventory.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High school diploma preferred.
• TIPS certified a plus.
• Previous bartending / mixologist experience required or equivalent training.
• Food Sanitation certificate a plus, required within 90 days of employment.

Work Context

• Work schedule varies and may include working on holidays, weekends and different shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.

Overview

Opportunity : Hotel Manager

Supervise and manage hotel departments and oversee hotel operations as directed.

Potential Career Path

General Manager Area General Manager Regional Director of Operations

Essential Job Functions

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.

Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize

revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.

Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.

Oversee the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, and tax.

Coordinate with corporate accounting department to oversee payroll functions.

Oversee and ensure internal audit standards are met.

Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.

Monitor and maintain the front office systems and equipment to ensure optimum performance.

Serve on the hotel’s safety committee.

Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.

• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow

MSDS and OSHA standards.

Perform other duties as requested by management.

Position Requirements

• Associate or Bachelor’s degree preferred.
• Intermediate knowledge of overall hotel operations.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Overview

Opportunity : Executive Chef

Manage the kitchen operations in accordance with established guest service, food quality and sustainability standards.

Potential Career Path

Director of Food & Beverage Regional Director of Food & Beverage

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Establish priorities and assign production and preparation tasks to staff to execute.
• Review daily menu specials, banquet event orders and inventory food items for daily use.
• Requisition day’s supplies and ensure they are received and stored correctly. Communicate needs with purchasing and storeroom personnel.
• Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule / project status, and health / safety and sanitation follow-up.
• Ensure each kitchen work area is stocked with specified tools, supplies,equipment and that recipe cards, production schedules, plating

guides and photography are posted and current.

Ensure staff prepares menu items following recipes and yield guides, in accordance with department standards.Develop new menu items,

test and write recipes.

• Observe guest reactions and confer with service staff to ensure guest satisfaction.
• Conduct frequent walk-throughs of each kitchen area and direct respective personnel to correct any deficiencies.
• Assist catering department with developing special menus for functions; meet with clients as requested.
• Review sales and food cost daily and ensure that excess items are utilized efficiently.
• Prepare weekly work schedules for all kitchen personnel in accordance with staffing guidelines and forecasted labor costs.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Degree or certificate in Culinary Arts and / or one to two years’ experience as an Executive Chef.
• Expertise in food product, presentation, quality and preparation along with menu concept and design.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

Overview

Opportunity : Housekeeping Inspector

Inspect hotel rooms to ensure supplies and amenities are fully stocked, and room is up to HHM and brand standards for cleanliness and maintenance.

Potential Career Path

Housekeeping Supervisor Assistant Executive Housekeeper Executive Housekeeper

Essential Job Functions

• Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Inventory stock to ensure adequate supplies.
• Issue supplies and equipment to associates.
• Inspect work performed to ensure that it meets specifications and established standards.
• Perform or assist with cleaning duties as necessary.
• Confer with staff to resolve performance and personnel problems, and to discuss company policies.
• Oversee training of Room Attendants with partnering with third party vendor, if applicable.
• Screen job applicants, and hire new employees.
• Supervise Laundry employees, if applicable.
• Schedule employee work hours.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.
• Practice safe work habits to ensure safety.
• Cross-train in the breakfast area to answer any guest related questions and assist with cleaning duties as necessary.
• Ensure overall guest satisfaction.

Position Requirements

• High School diploma preferred.
• Previous housekeeping experience.
• Previous supervisory responsibility preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

Overview

Opportunity : Housekeeping Supervisor

Supervise housekeeping staff ensuring brand / hotel guest service and sustainability standards are met.

Potential Career Path

Executive Housekeeper Front Office Manager Assistant General Manager General Manager

Essential Job Functions

Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.

• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Issue cleaning supplies and equipment to associates.
• On occasion, clean rooms or assist staff with cleaning rooms.
• Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.
• Supervise laundry employees, if applicable.
• Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Practice safe work habits and wear protective safety equipment.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

Overview

Opportunity : Breakfast Attendant

Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and / or hotel and sustainability standards.

Potential Career Path

Restaurant Server or Guest Service Agent Restaurant Supervisor or Front Desk Manager.

Essential Functions

• Carry food, dishes, trays, or silverware from pantry to serving counters.
• Set up attractive food displays and maintain cleanliness to ensure food safety.
• Wipe tables or seats with dampened cloths.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Clean up spilled food, drink or broken dishes and remove trash.
• Maintain adequate supplies of items such as clean glassware, dishes, or trays.
• Fill beverage and ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Locate and provide items requested by guests.
• Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program
• Practice safe work habits and use required safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Food sanitation certification a plus and required within 90 days of employment.
• Previous food and beverage experience preferred or equivalent training.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.