Customer Relations Specialist
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day.
If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills.
Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
YOUR ROLE
Accountable for driving operational service excellence and improving customer partnerships through the execution of premier service delivery.
Develops and maintains strong business relationships with customers, Key Account Management (KAM) and account management decision makers.
Builds strong working relationships with internal teams (supply chain, logistics, product management, quality, technical customer support, and sales) to act as customers point of contact.
Respond to customer requests for orders, quotes, and other customer related inquiries.
Manage customer expectations by pro-actively and clearly communicating our commitments to the customer (ie. Delivery dates or problems resolution) and by promptly updating the customer with changes in status.
Adhere to and comprehend well defined and documented systems, related instructions and operational procedures.
Recommend process changes to increase efficiency of operations and service to customers.
Use judgment and knowledge of strategic team goals and objectives for each customer interaction.
Hybrid work schedule 80% work from home (4 days / week), 20% in the office (1 day / week).
YOUR SKILLS
Bachelor’s degree in business administration, Communications, Supply Chain Operations or related field preferred; minimum high school diploma / GED required.
3 or more years Customer Account Management experience required.
Experience in customer service having demonstrated a commitment to customer loyalty, advocacy, engagement, and retention.
SAP knowledge required and EDI related transactions and issue resolution a plus.
Experience handling Portfolio Management, Supply Chain, Sales and Marketing strategies.
Ability to multi-task and perform effectively under pressure.
Ability to effectively prioritize and escalate customer issues as required.
Excellent oral and written communication and presentation skills to effectively respond to customer's requests or explain solutions to complaints / issues.
Thesalary for this role is $55,000.00 - $60,000.00. This is the range that wein good faith anticipate relying on when setting wages for this position.
We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
All employees applying for an internal position must have a discussion with his / her manager about their interest in a job posting opportunity.
The discussion will not preclude the employee from interviewing if their skills meet the job requirements.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.
Manufacturing Engineer
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day.
If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills.
Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
YOUR ROLE
Responsible for Manufacturing and Quality support.
Troubleshooting and improvement activities via continuous improvement aimed at optimizing film product / method / service quality.
Improving film process capability and improving customer satisfaction through the use of advanced quality tools and problem-solving techniques.
The Engineer (Film) demonstrates expertise in lean six sigma principles, and problem solving.
Complete 8D process and reports to troubleshoot and resolve customer complaints, internal product / process failures, equipment malfunctions and other plant support issues.
YOUR SKILLS
Manage tasks both individually and in a team environment.
Resolve issues using statistical analysis and problem-solving techniques.
Coordinate and update documentation such as manufacturing, equipment, test method and other instructions.
Work with cross function teams to complete continuous improvement projects.
Coordinate and complete self-directed projects.
Knowledge in Safety Improvement and c
ost reduction.
Efficiency / Productivity Improvement
Quality Improvement
New Equipment / New Process Technology Implementation.
Participate in vendor, customer, and certification audits. Complete internal audits.
Develop general knowledge of manufacturing and quality equipment, processes, and technology.
Coordinate plant activities between functions to facilitate shipment of samples and problem products.
Characterize and validate raw material and product changes.
Design and coordinate change management activities. (PWP, FWP and Implementation)
Perform and participate in risk assessments (HAZOP, JSA, MOC, etc).
Present metrics and reports to management and external customers.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
All employees applying for an internal position must have a discussion with his / her manager about their interest in a job posting opportunity.
The discussion will not preclude the employee from interviewing if their skills meet the job requirements.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.
The salary for this role is $85,000 - $100,000. This isthe range that we in good faith anticipate relying on when setting wages for thisposition.
We may ultimately pay more or less than the posted range andthis range. This salary range may also be modified in the future.
Warehouse Associate
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every If you love challenging the status quo, join our community of over 50,000 pioneers around the Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories : Laundry & Home Care and With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply All to leave your mark for more sustainable
Dare to make an impact?
YOUR ROLE
Receives incoming goods
Checks for damage and discrepancies between goods and invoices
Picks order and
Receives and dispatches outgoing goods according to written / verbal requests or orders
Ensures proper routine of materials is maintained while the materials are transported between departments
Enters data into a database to maintain up-to-date stock and inventory records
Performs further routine clerical activities
Accurately sorts, labels and stores goods
Arranges storage to optimize warehouse space usage
YOUR SKILLS
accuracy
customer service
dispatching
distribution center
inventory control
operations
receiving
trucking
warehousing
warehouse management
supplymaterials management
Henkel does not accept unsolicited resumes from search firms or employment Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited At Henkel's request only, preferred vendors may be invited to refer talent for specific open In these cases, a fully-executed agreement with Henkel must be in place and
The salary range for this role is $18 to $ This is the range that we in good faith anticipate relying on when setting wages for this We may ultimately pay more or less than the posted This salary range may also be modified in the
All employees applying for an internal position must have a discussion with his / her manager about their interest in a job posting The discussion will not preclude the employee from interviewing if their skills meet the job
Henkel is an equal opportunity We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected
Sales Planner/Forecaster
At Henkel, you can be a game changer and craft your Unleash your entrepreneurial spirit by bringing your ideas to life within a global Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with
Do you dare to make an impact?
YOUR ROLE
Develop sales forecasts bason on demand patterns and business
Work with Sales Leadership Team and Financial Controller to outline and assess sales plan financial impact to P&L
Make forecast adjustments based on seasonal products, promotions and
Determine demand forecasts to support in budgeting and inventory
Provide guidance to demand planning team as
Work with Inventory Management team to monitor and manage pacing and performance, provide proactive optimizations to achieve campaign KPIs
Support annual strategy process with trends & ad hoc
Perform root case analysis of demand issues and provide permanent
YOUR SKILLS
University degree with an emphasis in business and / or
5+ years of experience in primary and secondary research
Experience conducting quantitative and qualitative analysis with analytics techniques to solve defined business problems
Excellent communication and presentation skills
Advanced knowledge of computer application packages (Word, Excel, PowerPoint, ) is
Passion for the beauty / fashion industry is a CPG experience an
Thesalary for this role is $80, - $90, This is the range that wein good faith anticipate relying on when setting wages for this We may ultimately pay more or less than the posted range and this This salary range may also be modified in the
Henkel is an equalopportunity We evaluate qualified applicants without regard to race,color, religion, sex, national origin, disability, veteran status, age, sexualorientation, gender identity and expression, and other legally protected
Henkel does not acceptunsolicited resumes from search firms or employment Unsolicitedreferrals and resumes are considered Henkel property and therefore, Henkel willnot pay a fee for any placement resulting from the receipt of an unsolicited At Henkel’s request only, preferred vendors may be invited to refertalent for specific open In these cases, a fully-executed agreementwith Henkel must be in place and
All employees applying for aninternal position must have a discussion with his / her manager about theirinterest in a job posting The discussion will not preclude theemployee from interviewing if their skills meet the job
Production Operator
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day.
If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills.
Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
YOUR ROLE
Operates machines and production equipment safely in accordance with instructions
Sets up or adjusts equipment according to manufacturing specifications
Monitors the quality of output to identify or discard re-manufacture faulty products
Maintains accurate daily production records so that manufacturing performance can be analyzed
YOUR SKILLS
Operating
Repairing
Monitoring
Manufacturing
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
All employees applying for an internal position must have a discussion with his / her manager about their interest in a job posting opportunity.
The discussion will not preclude the employee from interviewing if their skills meet the job requirements.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.
Thesalary for this role is $24.85 / hour. This is the range that wein good faith anticipate relying on when setting wages for this position.
We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Quality Assurance Manager
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team.
Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths.
Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging.
If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
YOUR ROLE
- Drives Quality strategy and steers best practices to reduce waste and increase efficiencies.
- Targets in area of responsibility and uses appropriate reporting tools
- Collects all customer requirements in the global database with customer approval
- Ensures manufacturing or production processes are meeting international and national standards
- Leads customer complaint reporting and monitors supplier quality complaints and other issues with urgency
- Works closely with quality management to address global customer requirements including audits, standards and targets
- Defines quality procedures in conjunction with operating staff
- Sets up and maintains controls and documentation procedures
- Monitors performance by gathering relevant data and producing statistical reports
- Steers and organizes quality training
YOUR SKILLS
- Bachelor’s degree required. Mechanical or Chemical Engineering is preferred. Will consider a degree in Industrial Engineering
- 5 plus years’ experience in manufacturing. Preferably in aerospace.
- Must possess strong leadership skills
- Lead incident investigations and respond in a technical manner is required
- Must have the ability to research root-cause-analysis
- Strong quality management systems experience is required
- Six Sigma Green Belt is preferred, with working knowledge and understanding of DMAIC methods.
- Familiar with quality international standards
- Must have working knowledge of Quality Core Tools to include, (APQP, PPAP and FMEA) is required
The salary for this role is $120,000 - $140,000. This is the range that we in good faith anticipate relying on when setting wages for this position.
We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
All employees applying for an internal position must have a discussion with his / her manager about their interest in a job posting opportunity.
The discussion will not preclude the employee from interviewing if their skills meet the job requirements.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.