Hakkasan Group Jobs (17)

POSITION SUMMARY : Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service.

Interacts with the bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :

Anticipate and accommodate the needs of the guests in a timely manner.

Provides professional and exceptional service

Helps to ensure the delivery of all food and beverage to the guests.

Maintain general cleanliness of bar, bar area, and the entire venue.

Follow supervisor’s instructions, communicate with and support co-workers while being a team player.

Possesses general knowledge of all food and beverage menus, and company policies & procedures.

Complies with Department of Health and company sanitation standards.

Works as part of a team and provides help and support to all fellow team members.

Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

Properly sets up the bar stations, performs side-work and other opening / closing procedures as directed by management, including :

• Makes sure the bar and bar area is clean and free of debris
• Sets bar with proper equipment, and settings as required
• Wipes down bar-top, bar stools, lounge tables, and chairs
• Stocks bar stations with prescribed supplies
• Performs opening side-work as prescribed
• Performs closing side-work as prescribed
• Properly follow all beverage requisition procedures

Assists the bartenders to ensure a high level of quality and speedy service.

Responsible for emptying the trash from behind the bar and disposing of it correctly with all cardboard boxes broken down.

Responsible for keeping clean and organized to company standard all back-of-house storage and refrigeration.

Responsible for keeping all liquor displays and shelving organized and maintaining par levels.

Responsible for reporting all breakage, and damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Attends and participates in any training sessions or departmental meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and / or complete additional tasks as assigned

TRAINING REQUIREMENTS :

Tao Group Hospitality in-venue barback training

EDUCATION / WORKING KNOWLEDGE :

Previous hospitality experience.

Previous bar-backing experience.

Previous experience in a high-volume restaurant / nightclub / lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and / or physical demands described here are representative of those a team member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for team members, management, and guests to read

Must be able to stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 50 lbs.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Exposure to cleaning materials

Exposure to hot kitchen elements or cleaning materials.

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and / or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

DISCLAIMER : This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties.

As a team member, you should understand that a job description is neither complete nor permanent; it can be modified at any time.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property.

In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked and expected to perform additional duties, responsibilities, or projects without notice

Position Summary : Actively takes orders, conducts full and complete beverage / food service, and monitors guests’ lounge / bar experience.

Interacts with the lounge / bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities : including but not limited to

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate all needs of the guests.
• Provides professional and exceptional service.
• Presents menus, answers question and makes suggestions for all beverage and food items.
• Informs guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enters all orders into the POS system.
• Ensures the delivery of all food and beverage to the guests.
• Maintain general cleanliness of assigned stations and entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers, be a team player.
• Possesses in-depth knowledge of all food and beverage menus, and the company.
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Follows all company procedures when providing bottle service.
• Follows proper cash / payment card procedures.
• Complies with Department of Health and company sanitation standards.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up cocktail lounge / bar and side stations, performs side-work and other opening / closing procedures as directed by management, including :

o Ensures all lounge furniture is clean and free of debris

o Sets tables with proper settings

o Stocks side-stations with prescribed supplies

o Performs opening & closing side-work as prescribed

• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments
• Works as part of a team and provides help and support to all team members.

Training Requirements :

Tao Group Hospitality in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certificate.

Minimum Education and Qualifications :

• Previous hospitality experience.
• Previous cocktail and / or floor server experience.
• Experience in a high-volume restaurant / nightclub / lounge.

Physical Demands and Work Environment :

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Position Summary : Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service.

Interacts with the bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities : including but not limited to

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate needs of the guests in a timely manner.
• Provides professional and exceptional service.
• Helps to ensure the delivery of all food and beverage to the guests.
• Maintain general cleanliness of bar, bar area and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Possesses general knowledge of all food and beverage menus, and company policies & procedures.
• Complies with Department of Health and company sanitation standards.
• Works as part of a team and provides help and support to all fellow team members.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up the bar stations, performs side-work and other opening / closing procedures as directed by management, including :
• Makes sure the bar and bar area are clean and free of debris
• Sets bar with proper equipment, and settings as required
• Wipes down bar-top, bar stools, lounge tables and chairs
• Stocks bar-stations with prescribed supplies
• Performs opening side-work as prescribed
• Performs closing side-work as prescribed
• Properly follow all beverage requisition procedures
• Assists the bartenders to ensure a high level of quality and speedy service.
• Responsible for emptying the trash from behind the bar and disposes of it correctly with all cardboard boxes broken down.
• Responsible for keeping clean and organized to company standard all back of house storage and refrigeration.
• Responsible for keeping all liquor displays and shelving organized and maintaining par levels.
• Responsible for reporting all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Training Requirements :

Tao Group Hospitality in-venue bar back training, Food Handling Certificate.

Minimum Education and Qualifications :

• Previous hospitality experience.
• Previous bar-backing experience.
• Previous experience in a high-volume restaurant / nightclub / lounge.

Physical Demands and Work Environment :

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion
• Exposure to hot kitchen elements or cleaning materials
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.

Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.

Position Summary : Ensure all service / kitchen-wares are clean and sanitized. Interacts with fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities : including but not limited to

• Aides in cleaning inside and outside the venue.
• Proper storage and removal of garbage and soiled linens.
• Maintains cleanliness and sanitation of dish station, the kitchen and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Possesses in-depth knowledge of the dish machine.
• Possesses in-depth knowledge of proper usage of cleaning chemicals, equipment and supplies.
• Possesses general knowledge of the venue.
• Complies with Department of Health and company sanitation standards.
• Communicates product needs to the chefs and / or purchaser.
• Properly sets-up dish station and performs opening / closing procedures as directed by management, including :
• Stocks stations with prescribed supplies.
• Maintain and clean kitchen equipment.
• Wipes down and sanitizes stations.
• Performs opening side-work as prescribed.
• Performs closing side-work as prescribed.
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings (where applicable).
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.

Training Requirements :

Tao Group Hospitality in-venue Dish Washer training and Food Handling Certificate.

Minimum Education and Qualifications :

Previous porter and / or Dish Washer experience preferred.

Physical Demands and Work Environment :

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.

Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.

Overview : The Manager Event Operations provides support to the Event Operations Leadership Team to ensure the department is ran in an efficient and effective manner, with a high focus on delivering gracious hospitality and positive guest experiences.

The Manager Event Operations is responsible for the flawless execution of events to ensure the opportunity is generated for repeat business.

ESSENTIAL FUNCTIONS :

Event Operations / Venue Support

• Demonstrates outstanding expertise, management and consultation skills when conducting business with clients, vendors, and team members
• Maintaining a thorough understanding of event procedures and the overall operating style of the company
• Supervises Venue Management and Event Staff to ensure proper execution of the event with a high level of guest satisfaction
• Provides good example and maintains accountability of day-to-day operations
• Attend site visits, pre-planning meetings, and appropriate venue meetings as necessary to support the guest event experience
• Effectively communicate information through written correspondence and oral communication with the client, hotel / venue contacts and internally
• Appropriately communicates / delegates with Managers and Supervisors to ensure all work is done according to the standards set
• Prepares, executes, and properly closes events and respective venues
• Identify extensions / guest overage opportunities during events to create more revenue
• Maintains healthy relationship with all other departments / operations teams
• Complete knowledge of all Tao Group Hospitality venues, region specific
• Relentless pursuit of health-code-approved work environments
• Ensures guests are being served alcohol per alcohol training and certification standards
• Keep immediate supervisor fully informed of all problems or matters requiring his / her attention
• Maintains clean and organized storage facilities, while keeping accurate inventory counts of all supplies

Financial / Administration

• Properly complete event logs and all financial paperwork in compliance with accounting guidelines and distributes to internal stakeholders
• Generate final Event Check and held accountable to obtain any balance due on account immediately upon completion of event
• Obtains and reviews Sign in Payroll Sheets for its accuracy

Experience / Skills

• Minimum 2 years’ managerial experience in high-volume event operations in a 4-5 Star Hotel Catering Environment and / or high-volume Nightclub / Restaurant Environment
• Must have strong leadership skills
• Must be positive / solution oriented
• Ability to prioritize, manage multiple projects and effectively perform within tight time constraints
• Ability to successfully perform in high stress, fast-paced environment
• Must have strong attention to detail and quality of work
• Ability to deliver gracious hospitality, excellent customer service and work with a variety of personalities
• Ability to handle confidential and sensitive information
• Ability to build relationships and work in a team environment

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.

Position Summary : Maintains the cleanliness, sanitary condition and safety of the venue. Interacts with fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities : including but not limited to

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate the needs of all employees.
• Ensures the maintenance, general cleanliness and orderliness of the venue and that walkways are swept, mopped and clear of debris.
• Proper storage and removal of garbage and soiled linens.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Possesses in-depth knowledge of proper usage of cleaning chemicals, soaps and supplies.
• Possesses general knowledge of the venue.
• Complies with Department of Health and company sanitation standards.
• Communicates product needs to the chefs and / or purchaser.
• Properly sets-up venue’s sanitation areas, performs side-work and other opening / closing procedures as directed by management, including :

o Stocks station with prescribed supplies.

o Performs opening side-work as prescribed.

o Performs closing side-work as prescribed.

• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings (where applicable).
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Training Requirements :

Tao Group Hospitality in-venue Porter training, and food handling.

Minimum Education and Qualifications :

Experience in a high-volume restaurant preferred.

Physical Demands and Work Environment :

• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Position Summary : Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs.

Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities : including but not limited to

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate all needs of the guests.
• Provides professional and exceptional service.
• Delivers and describes all food items to the guests, in a timely manner.
• Participates in table maintenance and bussing of excess tableware.
• Maintain general cleanliness of stations and entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers, be a team player.
• Possesses in-depth knowledge of all food menus and the company.
• Complies with Department of Health and company sanitation standards.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staffs, managers and chefs.
• Properly sets-up runner’s station, performs side-work and other opening / closing procedures as directed by management, including :

o Stocks station with prescribed items and supplies

o Performs opening side-work as prescribed

o Performs closing side-work as prescribed

• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Training Requirements :

Tao Group Hospitality in-venue runner training, Food Handling Certificate.

Minimum Education and Qualifications :

• Previous hospitality experience.
• Previous food running experience.
• Previous experience in a high-volume restaurant / nightclub / lounge.

Physical Demands and Work Environment :

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.

Position Summary : Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service.

Interacts with the bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities : including but not limited to

• Anticipate and accommodate needs of the guests in a timely manner.
• Provides professional and exceptional service.
• Helps to ensure the delivery of all food and beverage to the guests.
• Maintain general cleanliness of bar, bar area and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Possesses general knowledge of all food and beverage menus, and company policies & procedures.
• Complies with Department of Health and company sanitation standards.
• Works as part of a team and provides help and support to all fellow team members.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up the bar stations, performs side-work and other opening / closing procedures as directed by management, including :

o Makes sure the bar and bar area are clean and free of debris

o Sets bar with proper equipment, and settings as required

o Wipes down bar-top, bar stools, lounge tables and chairs

o Stocks bar-stations with prescribed supplies

o Performs opening side-work as prescribed

o Performs closing side-work as prescribed

• Properly follow all beverage requisition procedures
• Assists the bartenders to ensure a high level of quality and speedy service.
• Responsible for emptying the trash from behind the bar and disposes of it correctly with all cardboard boxes broken down.
• Responsible for keeping clean and organized to company standard all back of house storage and refrigeration.
• Responsible for keeping all liquor displays and shelving organized and maintaining par levels.
• Responsible for reporting all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Training Requirements :

Tao Group Hospitality in-venue bar back training, Food Handling Certificate.

Minimum Education and Qualifications :

• Previous hospitality experience.
• Previous bar-backing experience.
• Previous experience in a high-volume restaurant / nightclub / lounge.

Physical Demands and Work Environment :

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion
• Exposure to hot kitchen elements or cleaning materials
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Position Summary : Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service.

Interacts with the bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities : including but not limited to

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate needs of the guests in a timely manner.
• Provides professional and exceptional service.
• Maintain general cleanliness of bar, bar area and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Possesses general knowledge of all food and beverage menus, and company policies & procedures.
• Complies with Department of Health and company sanitation standards.
• Works as part of a team and provides help and support to all fellow team members.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up the bar stations, performs side-work and other opening / closing procedures as directed by management, including :

o Makes sure the bar and bar area are clean and free of debris

o Sets bar with proper equipment, and settings as required

o Wipes down bar-top, bar stools, lounge tables and chairs

o Stocks bar-stations with prescribed supplies

o Performs opening side-work as prescribed

o Performs closing side-work as prescribed

• Properly follow all beverage requisition procedures
• Assists the bartenders to ensure a high level of quality and speedy service.
• Responsible for emptying the trash from behind the bar and disposes of it correctly with all cardboard boxes broken down.
• Responsible for keeping clean and organized to company standard all back of house storage and refrigeration.
• Responsible for keeping all liquor displays and shelving organized and maintaining par levels.
• Responsible for reporting all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Training Requirements :

Tao Group Hospitality in-venue bar back training, Food Handling Certificate.

Minimum Education and Qualifications :

• Previous hospitality experience.
• Previous bar-backing experience.
• Previous experience in a high-volume restaurant / nightclub / lounge.

Physical Demands and Work Environment :

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion
• Exposure to hot kitchen elements or cleaning materials
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.

Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.

Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service.

Interacts with the bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :

Anticipate and accommodate the needs of the guests in a timely manner.

Provides professional and exceptional service.

Helps to ensure the delivery of all food and beverage to the guests.

Maintain general cleanliness of bar, bar area, and the entire venue.

Follow supervisor’s instructions, communicate with and support co-workers while being a team player.

Possesses general knowledge of all food and beverage menus, and company policies & procedures.

Complies with Department of Health and company sanitation standards.

Works as part of a team and provides help and support to all fellow team members.

Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

Properly sets up the bar stations, performs side-work and other opening / closing procedures as directed by management, including :

Makes sure the bar and bar area is clean and free of debris

Sets bar with proper equipment, and settings as required

Wipes down bar-top, bar stools, lounge tables, and chairs

Stocks bar stations with prescribed supplies

Performs opening side-work as prescribed

Performs closing side-work as prescribed

Properly follow all beverage requisition procedures

Assists the bartenders to ensure a high level of quality and speedy service.

Responsible for emptying the trash from behind the bar and disposing of it correctly with all cardboard boxes broken down.

Responsible for keeping clean and organized to company standard all back-of-house storage and refrigeration.

Responsible for keeping all liquor displays and shelving organized and maintaining par levels.

Responsible for reporting all breakage, and damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Attends and participates in any training sessions or departmental meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and / or complete additional tasks as assigned

TRAINING REQUIREMENTS :

Tao Group Hospitality in-venue barback training

EDUCATION / WORKING KNOWLEDGE :

Previous hospitality experience.

Previous bar-backing experience.

Previous experience in a high-volume restaurant / nightclub / lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and / or physical demands described here are representative of those a team member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for team members, management, and guests to read

Must be able to stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 50 lbs.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Exposure to cleaning materials

Exposure to hot kitchen elements or cleaning materials.

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and / or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.

Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands.

These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more.

Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.

Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands.

These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more.

Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE : MSGE), a leader in live experiences.

Prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food / beverage service, and monitors guests’ bar / dining experience.

Interacts with the bar guests, team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :

Anticipate and accommodate the needs of the guests.

Provides professional and exceptional service.

Presents menus, answers questions, and makes suggestions for all food and beverage items.

Inform guests of all food and beverage specials, with prices.

Required to solicit any allergy or dietary restrictions from each guest.

Accurately enter all orders into the POS system and follow proper cash / payment card procedures.

Ensures the delivery of all food and beverage to the guests at the bar and lounge (where applicable).

Maintain general cleanliness of bar and bar area and the entire venue.

Makes sure all liquor displays and shelving are organized, and par levels are maintained.

Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.

Possesses in-depth knowledge of all food and beverage menus and the company.

Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.

Complies with Department of Health and company sanitation standards.

Accurately completes all end-of-shift financial procedures.

Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

Properly sets up the bar stations, performs side-work and other opening / closing procedures as directed by management, including :

Ensures the bar and bar area is clean and free of debris

Sets bar with proper equipment, and settings as required

Wipes down bar-top, bar stools, lounge tables, and chairs

Stocks bar stations with prescribed supplies

Performs opening and closing side-work as prescribed

Properly follow all beverage requisition procedures

Reports all breakage, and damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Attends and participates in any training sessions or departmental meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and / or complete additional tasks as assigned

TRAINING REQUIREMENTS :

Tao Group Hospitality in-venue bartender training

EDUCATION / WORKING KNOWLEDGE :

1-2 years of professional beverage experience.

Previous bartending experience.

Experience in a high-volume restaurant / nightclub / lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and / or physical demands described here are representative of those a team member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for team members, management, and guests to read

Must be able to kneel, bend, and stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 50 lbs.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Exposure to cleaning materials

Exposure to hot kitchen elements or cleaning materials.

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and / or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

DISCLAIMER : This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties.

As a team member, you should understand that a job description is neither complete nor permanent; it can be modified at any time.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property.

In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked and expected to perform additional duties, responsibilities, or projects without notice