Haidilao Hot Pot Jobs (4)

Benefits :

• Provides employees discounts to dine at all 1500+ Haidilao Hot Pot locations globally
• Provides on-site staff meal
• Provides medical insurance to qualified full-time employees
• Provides 401k match to qualified employees
• Provides Birthday gift and celebration

Host / Hostess responsibilities include greeting guests, providing accurate wait times. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Physical Requirements :

• Ability to lift, carry, deliver and / or serve items weighing up to 20-40 pounds throughout an 6-8 hour shift
• Ability to stand and walk continually throughout an 6-8 hour shift
• Ability to serve needs of guest through verbal face-to-face interactions.
• Ability to bend, stoop and reach for products and items
• Ability to work to various temperature environment, for example low temperature in the refrigerator and high temperature in the cooking area
• Ability to work in loud areas, for example, the music for special performance
• Ability to attend work as scheduled, working various schedules and shifts throughout normal business hours

Education & Qualifications :

• High school diploma, or equivalent work experience.
• California Food Handler Certificate
• Previous host experience is preferred
• Fluent in English / Preferred languages : Mandarin and Spanish

Responsibilities :

• Able to acknowledge the guest with an enthusiastic welcome and sincere goodbye.
• Prepares / maintains a list of guests waiting to be Records guest name and number of guests in party. Provides estimate of waiting time.

Notifies party when table comes available.

• Providing guests with menus and answering any initial questions.
• Responsible for crowd control at the door, managing proper seating rotation, and maintaining cleanliness in the front
• Responding to complaints and helping to resolve them.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Position requires a high amount of courteous and professional communication with guests, managers, and fellow employees on the telephone or in face-to-face conversations.
• Engaging with guests to ensure they're happy with food and service.
• Answering phone calls, taking reservations and answering questions.
• Completes weekly maintenance duties, opening side work, and sets up the restaurant prior to opening.
• Work as a team, assisting all guests’ and team members’ needs and inquiries.
• Performs other related duties as assigned.

Benefits :

• Provides employees discounts to dine at all 1400+ Haidilao Hot Pot locations globally
• Provides on-site staff meal
• Provides medical insurance to qualified full-time employees
• Provides Birthday gift and celebration

Requirements :

• Thrive in a fast-paced environment with a focus on teamwork!
• Hardworking, professional dedication, strong interpersonal communication skills, and strong teamwork spirit
• Obtain the California Food Handler Certificate

Founded in 1994, Haidilao has become an internationally renowned hotpot brand and catering giant with over 20 years of development.

By the end of 2019, Haidilao has opened 768 chain restaurants in China, Singapore, U.S., South Korea, Japan, Canada, and Australia with over 54 million members and 100,000 + employees.

Over the years, Haidilao has withstood the challenges of the market as well as customers and has successfully forged a quality hot pot brand that has earned a reputation for itself.

Haidilao combines kinds of characteristics of hot pot in many places in China. As a large-scale chain catering enterprise with operations all over the world, Haidilao adheres to integrity in business.

It gives the highest priority to continuously improving the quality and safety of its food products, providing more thoughtful services to its customers while delivering healthier, safer, and more nutritious food.

Benefits :

• Provides employees discounts to dine at all 1500+ Haidilao Hot Pot locations globally
• Provides on-site staff meal
• Provides medical insurance to qualified full-time employees
• Provides 401k match to qualified employees
• Provides Birthday gift and celebration

Main Responsibilities for a Dishwasher :

Consistently ensure the availability of clean dishes by washing flatware, dishes, pans, and pots.

Maintain a clean work environment by cleaning kitchen machines and appliances.

Dishwasher Job Description : we have a vacant spot for a well-organized and committed dishwasher. Our culinary environment is fast-paced and we expect you to be able to work as part of a team.

Responsibilities :

Maintaining a clean and well-organized working environment

Maintaining the availability of clean dishes at all times

Cleaning kitchen appliances and machines

Helping other team members to unload and store deliveries

Assist other staff members with tasks when the need arises

Adhere to food safety procedures and regulations

Taking out the trash

Rinsing garbage cans

Requirements :

Must have minimal work experience as a dishwasher

Must be proficient in operating with different types of dishes

Must know and follow all food safety procedures

Must carry at least a high school diploma or an equivalent

Must have communication skills

Must be able to prioritize tasks

Founded in 1994, Haidilao has become an internationally renowned hotpot brand and catering giant with over 20 years of development.

By the end of 2019, Haidilao has opened 768 chain restaurants in China, Singapore, U.S., South Korea, Japan, Canada, and Australia with over 54 million members and 100,000 + employees.

Over the years, Haidilao has withstood the challenges of the market as well as customers and has successfully forged a quality hot pot brand that has earned a reputation for itself.

Haidilao combines kinds of characteristics of hot pot in many places in China. As a large-scale chain catering enterprise with operations all over the world, Haidilao adheres to integrity in business.

It gives the highest priority to continuously improving the quality and safety of its food products, providing more thoughtful services to its customers while delivering healthier, safer, and more nutritious food.

Benefits :

• Provides employees discounts to dine at all 1500+ Haidilao Hot Pot locations globally
• Provides on-site staff meal
• Provides medical insurance to qualified full-time employees
• Provides 401k match to qualified employees
• Provides Birthday gift and celebration

The bartender’s role is to provide Guest First service at all times, making the Guest the heart and passion of all they do.

This includes friendly and timely interaction with Guests and Team Members, mixing and serving alcoholic and non-alcoholic drinks, suggestive selling, answering questions, taking and delivering the Guests’ order, cooperative service, and following up to ensure each Guest receives their correct food and / or drink order.

Every Guest is made to feel welcome at all times.

Physical Requirements :

• Ability to lift, carry, deliver and / or serve items weighing up to 20-40 pounds throughout an eight-hour shift
• Ability to balance serving tray when transferring for beverage order
• Ability to stand and walk continually throughout an 6-8 hours shift
• Ability to bend, stoop and reach for products and items
• Ability to work to various temperature environment, for example low temperature in the refrigerator and high temperature in the cooking area
• Ability to clean and maintain station in practicing good safety and sanitation
• Ability to work in loud areas, for example, the music for special performance and / or loud noise from the dishwasher machine

Education / Qualifications :

• High school diploma, or equivalent work experience.
• Previous bartender experience preferred
• California Food Handler Certificate
• Fluent in English / Preferred languages : Mandarin and Spanish

Required Skills / Abilities :

• Must be at least 21 when required by alcohol laws.
• Hardworking, professional dedication, strong interpersonal communication skills, and strong teamwork spirit
• Obtain the California Food Handler Certificate

Duties / Responsibilities :

• Welcomes and greets Guests following established service guidelines.
• Takes beverage orders from the server or directly from guests, repeating order for confirmation.
• Answers questions and makes recommendations about our food, beverages, features, and other restaurant functions and services.
• Clearly understands correct process in serving Guests with allergens.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Prepares cocktails and other bar beverages according to company recipes.
• Follows alcohol awareness procedures to prevent Guest intoxication; notifies Manager on Duty with any questions surrounding alcohol service to Guests.
• Provide exceptional Customer Service at all times.
• Follow all company policies and procedures.
• Accurately count inventory at the beginning and end of each shift.
• Maintain inventory as assigned.
• Ready and willing to assist fellow Team Members in meeting Guest needs.
• Performs side work at the start, throughout, and end of each shift as required.
• Performs other related duties as assigned.

Founded in 1994, Haidilao has become an internationally renowned hotpot brand and catering giant with over 20 years of development.

By the end of 2019, Haidilao has opened 768 chain restaurants in China, Singapore, U.S., South Korea, Japan, Canada, and Australia with over 54 million members and 100,000 + employees.

Over the years, Haidilao has withstood the challenges of the market as well as customers and has successfully forged a quality hot pot brand that has earned a reputation for itself.

Haidilao combines kinds of characteristics of hot pot in many places in China. As a large-scale chain catering enterprise with operations all over the world, Haidilao adheres to integrity in business.

It gives the highest priority to continuously improving the quality and safety of its food products, providing more thoughtful services to its customers while delivering healthier, safer, and more nutritious food.

Benefits :

• Provides employees discounts to dine at all 1500+ Haidilao Hot Pot locations globally
• Provides on-site staff meal
• Provides medical insurance to qualified full-time employees
• Provides 401k match to qualified employees
• Provides Birthday gift and celebration

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.

Physical Requirements :

• Ability to lift, carry, deliver and / or serve items weighing up to 20-40 pounds throughout an eight-hour shift
• Ability to balance serving tray when transferring for food order
• Ability to stand and walk continually throughout an eight-hour shift
• Ability to bend, stoop and reach for products and items
• Ability to work to various temperature environment, for example low temperature in the refrigerator and high temperature in the cooking area
• Ability to work in loud areas, for example, the music for special performance and / or loud noise from the dishwasher machine
• Visual acuity to see restaurant menus, take customer orders, review customer bills and smoothly navigate dining room, kitchen and other facility areas
• Ability to attend work as scheduled, working various schedules and shifts throughout normal business hours

Education / Qualifications :

• California Food Handler Certificate
• Previous server experience is preferred
• Fluent in English / Preferred languages : Mandarin and Spanish

Responsibilities :

• Ensure that all guests are greeted in a timely, friendly, and professional manner
• Ensure the table is clean and that utensils, napkins, and other needs have been provided and anticipate guest's needs prior to them asking
• Maintain in-depth menu knowledge to answer questions and make order suggestions and ensure customers are able to navigate the menu system
• Deliver food, beverages, condiments and other as requested by customers
• Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen
• Provide relevant and exceptional service to customers to ensure their satisfaction
• Be a team player, assisting co-workers whenever needed to ensure customer satisfaction.
• Prepares customers checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Requirements :

• Excellent interpersonal and customer service skills
• Hardworking, professional dedication, strong interpersonal communication skills, and strong teamwork spirit
• Well-organized with ability to take and place food and beverage orders accurately
• Ability to operate point-of-sale systems
• Obtain the California Food Handler Certificate

Founded in 1994, Haidilao has become an internationally renowned hotpot brand and catering giant with over 20 years of development.

By the end of 2019, Haidilao has opened 768 chain restaurants in China, Singapore, U.S., South Korea, Japan, Canada, and Australia with over 54 million members and 100,000 + employees.

Over the years, Haidilao has withstood the challenges of the market as well as customers and has successfully forged a quality hot pot brand that has earned a reputation for itself.

Haidilao combines kinds of characteristics of hot pot in many places in China. As a large-scale chain catering enterprise with operations all over the world, Haidilao adheres to integrity in business.

It gives the highest priority to continuously improving the quality and safety of its food products, providing more thoughtful services to its customers while delivering healthier, safer, and more nutritious food.