Dispatcher
Dispatcher
Target start : On or before May 15th
About GWO Trucking
GWO Trucking and Construction is an expanding family-owned dump truck and construction operation started in 2013. Although trucking is our core competency, we’ve expanded our activities into various other spaces in the construction and government contracting industry.
We pride ourselves on utilizing forward facing technology solutions, partnerships and well designed systems to accomplish our goals.
About the Role
We are currently seeking a dispatcher with knowledge of, or interests in learning the trucking and construction industry.
Our dispatcher role is a fast paced, problem-solving role whose primary job is to connect semi dump trucks with customer’s needs.
The ideal candidate will be an early riser with a focus on sales and service. Previous experience with semi-trucks and dispatching owner operators strongly preferred.
The position will report directly to the company’s owners and will be critical in completing daily dispatching operations.
Letter from the Vice President
We take great pride in being a family-owned business and are dedicated to preserving the values and culture that have made us successful.
As we continue to grow, we are seeking talented individuals who share our commitment to building a close-knit, collaborative team.
If you are looking for a work environment that values community and encourages you to make a meaningful impact, we would love to hear from you.
Our ideal candidate will have the following skills :
- Self Starter
- 2 years of experience with diesel vehicles and / or dispatching.
- An ability to understand and implement processes and procedures
- Works well with a team
- Approach solutions quickly and creatively when needed
- Learn new tasks quickly a must
- Attention to detail
- Strong negotiation skills
Job Duties
- Dispatch drivers, brokers and negotiate material costs based on customer requests.
- Keep company and subcontracted trucks moving and profitable.
- Manage billing process.
- Assist management with strategies to attract new subcontractors.
- Assist with responses to RFPs and Bids
- Call suppliers to find and negotiate pricing
- Coordinate with suppliers and trucks to deliver and haul material.
- Build and maintain positive relationships with brokers, customs, suppliers, and mechanics
- Problem solving any driver maintenance complaints.
- Typical work schedule
- 50 Hours 5am-3pm M-F, Saturday as needed
- Address problems and requests by transmitting information or providing solutions.
- Receive and dispatch orders for products or deliveries.
- Prioritize calls according to urgency and importance.
Benefits :
- Dental insurance
- Health insurance
- Paid time off
- Virtual Assistant to assist with repetitive tasks
- Skills and Knowledge
- Strong sales, negotiation and persuasion skills
- Word processing Skills
- Basic math skills necessary
- Understands email etiquette
- Effective communicator. Ability to understand tasks, and direct / delegate where needed
- Problem solving skills necessary
- Familiarity with video meeting technology, I.E. Zoom, Microsoft Teams, ETC
- Qualifications
- HS Diploma or equivalent
- Bachelors preferred
- Two years of diesel vehicle, dispatching, or heavy civil experience
- Materials / Equipment needed to perform
- Functioning car for commuting to and from office